Support specialist Work, Jobs in Cheadle Hulme (with Salaries)

Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Specialist Community Support Worker
Together Trust —Stockport
- £13.45 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
12d
Quality Checker
JLA —Manchester
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
14d
Medical Records Analyst
Express Solicitors —Manchester
- £32.50 an hour
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme
- Flexible schedule
Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
SEND Teaching Assistant
Seashell Trust —Cheadle Hulme
- Up to £21,368 a year
- Full-time
- Experience working with individuals with disabilities
- Experience working with children
- In-person
- Free parking
Quick apply
5d
Outpatient & Inpatient Waiting List Clerk - Sleep Service
Manchester University NHS Foundation Trust —Davyhulme
- £25,760 - £27,476 a year
- Full-time
- Databases
- University
- Organisational skills
12d
Passenger Assistant
Eco Travel Private Hire Ltd —Wilmslow
- £13.50 - £17.00 an hour
- Temporary
- Travel
- In-person
- Care plans
Quick apply
Service Advisor (Wilmslow)
The Halliwell Jones Group —Wilmslow
- £30,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
14d
Head of Administration
MAJ Law Ltd —Daresbury
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Human resources
Quick apply
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
Collections Specialist
Together —Cheadle
- Full-time
Quick apply
Fleet Adminstrator
Rubix —Wythenshawe
- Full-time
- Microsoft Word
- Organisational skills
- Time management
14d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
6d
Customer Service Specialist
Teleperformance —Manchester
- £27,601.60 a year
- Full-time
- Customer service
- Computer literacy
- Typing
- Paid training
- Work from home
Business Administrator
Gray Healthcare Ltd —Macclesfield
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
Newborn Hearing Screener
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Part-time
- Databases
- University
- Patient care
1d
Collections Case Manager (Full Time Office Based)
TM Legal Services —Manchester
- £29,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
7d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
13d

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support specialist jobs near cheadle hulme

Patient Coordinator (Maternity Cover 1 year)

CREATE Fertility -
Wilmslow

Quick apply

Job details

Full-time | Fixed term contract
From £27,976 a year
8 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Integration of care pathways
Sales
Patient appointment coordination
Complaint handling
Patient service
Client services
Leadership

Full job description

ABOUT US

We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK.

Our clinics are at the forefront of innovation, offering Natural and Mild IVF alongside a full range of advanced fertility treatments including IVF, IUI, ICSI and fertility preservation.

We are committed to evidence-based treatment, innovation and personalised, patient-focused care.We are looking for a dynamic Patient Coordinator to work onsite at our clinic in Wilmslow, Manchester.

ROLE PURPOSE

The Patient Coordinator is a key member of the Clinic Team and is responsible for supporting patients through their treatment journey, from booking, to initial consultation and through to treatment completion. They are responsible for the delivery of a world class patient experience, and supporting the delivery of a commercially successful business.

ROLE REQUIREMENTS

Reporting to the Clinic Manager, or their appropriate delegate, and working closely with clinical colleagues, the Patient Coordinator will effectively and efficiently manage all patient journeys, while driving the delivery of a variety of financial targets. This management, along with other supporting administrative duties, will include but is not limited to:

Ensuring that all new patients are met and placed into the correct patient pathway
That all agreed contact and touch points take place offering world class patient service
Liaising with clinical members of the team to provide high quality service to patients
To plan, prepare, and organise all aspects of the patient journeys as required
Utilising central and local reports to monitor personal performance against targets
Ensure that the service excels on patient experience with early intervention when issues occur
Support patients through their pathway ensuring consistent delivery of a high quality service
Recording accurate patient pathway information onto local software as required
Booking patient appointments for patients including any associated confirmation
Ensuring all potential patients are followed up in line with company policy
Drive the conversation of patients and their progression through the patient pathway
Creating statements, invoices, and other relevant financial materials for patients
Taking service payments completing reconciliation of invoices and payments as required
Participate in and support the resolution of complaints, investigations, audits, and other administrative processes relating to patients and their pathways
Ensuring that all activities are carried out in accordance with HFEA requirement
Other reasonable requests made by the local Hub Leadership Team

EDUCATION AND EXPERIENCE

Customer service and sales experience, preferably within the healthcare sector
Strong ability to prioritise and manage competing demands in a fast paced environment
Verifiable record of the management and delivery of operational, financial, and quality KPI
Competence in working both independently and as part of a wider team

Employment is subject to status to work in the UK and 2 satisfactory references.

CREATE Fertility is an Equal Opportunities Employer

BENEFITS

Our benefits package includes:

25 days holiday plus a day off on your birthday
Increasing annual leave for every full year worked up to 30 days (includes birthday)
Perkbox (employee platform – discounts in shops, cinemas etc.)
Pension Scheme
Cycle to work Scheme
Private healthcare
Life insurance (4 times your salary)
Season ticket loan
Discounted IVF treatment (after 2 years’ service)

WE KINDLY REQUEST NO AGENCY INVOLVEMENT

Pay: From £27,976.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme

Application question(s):

Do you have UK right to work?
Will you now or in the future require sponsorship?
What is your current notice period?
What do you feel you can bring to the role?
How many years of customer service experience do you have?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support specialist jobs in cheadle hulme

Patient Coordinator (Maternity Cover 1 year)

Specialist Community Support Worker

Laboratory Assistant

Quality Checker

Medical Records Analyst

Retentions Support Coordinator

SEND Teaching Assistant

Outpatient & Inpatient Waiting List Clerk - Sleep Service

Passenger Assistant

Service Advisor (Wilmslow)

Head of Administration

Client Support Specialist

Collections Specialist

Fleet Adminstrator

Helpdesk Operator

Customer Service Specialist

Business Administrator

Newborn Hearing Screener

Collections Case Manager (Full Time Office Based)

Sales Advisor

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