About The Nunhead Gardener
The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London.
Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers.
Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world.
We’re committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives.
We continually refine and improve our retail spaces, ensuring they’re warm, inviting places to visit.
This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays.
At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us.
The opportunity:
Strong, friendly, outgoing and enthusiastic Cashier/Sales Advisor wanted to work in our Elephant Park Store. Great customer service skills and a keen eye for detail are prerequisites for this role.
Must be well presented, outgoing and friendly, able to quickly build a good rapport with customers.
Training and support will be given in order to develop or acquire the knowledge to assist our extensive and varied customer base.
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Working hours will be during weekends
- Shifts will be from 4 – 6 Hours, usually between 11 am and 5 pm
- We will consider part-time applicants
- The starting rate is £10.85 per hour (dependant on age)
- Flexible contract
You will be based across our London Garden Centres so may be called upon to work in any of our stores (Opening times vary).
Responsibilities:
You will support the Store Management in the daily operations of the store which includes but is not limited to;
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Handle transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Redeem vouchers and gift cards
- Resolve customer complaints, guide them, and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving the establishment
- Maintain clean, tidy and well-stocked till areas
- Process returns (with the assistance of a supervisor) and check to see if items are damaged
- Answer customers' questions and get a manager if the answer doesn't solve the issue
- Gift wrap items
- Provide excellent customer service
- Keep the shop clean & tidy
- Ensuring the retail space is presentable and safe for customers
- Stock management including watering and care of plants
- Any other ad hoc duties as requested by the management
Experience, Skills and Traits required:
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Plant knowledge is helpful but a healthy interest is essential as you will be expected to improve your knowledge whilst working with us
- Be confident, friendly, outgoing and enthusiastic
- You will be passionate about delivering exceptional levels of customer service
- You will be obsessively organised, tidy and have an eye for detail
- You will be flexible in your approach and open to trying new things
- You will possess excellent interpersonal skills
- You will be honest, open and operate with integrity
- You’ll get excited about learning new things and sharing your knowledge with others
- You will have a love of plants and all things related to gardening
Benefits:
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The opportunity to be involved in a forward-thinking, customer focussed, technology-driven, agile, fast-growing small business
- Pay rate is inline with industry standards and dependent on experience.
- 28 days holiday allowance (including bank holidays)
- Monthly sales and customer service target bonus
- Company contributed pension after 3 months
- Generous staff discount
- Access to our health assured employee assistance programme
- Bike to work Scheme
Applicants should apply by submitting a CV and cover letter
Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly.
The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores. We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays. We’re extremely passionate about our people, and with ambitious future plans, it’s an exciting time to join us.
