Saas project manager Work, Jobs in Cheddar, Som (with Salaries)

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Project Manager
Clue Software —Bristol
- £45,000 - £65,000 a year
- Hybrid work
- Customer service
- Project management
- Annual leave
- Employee assistance programme
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Global IT Systems Manager
Buro Happold —Bath
- Analysis skills
- No degree
- Contracts
- Employee assistance programme
- Employee discount
Senior Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- ERP systems
- Master's degree
- Travel
Quick apply
Business Analyst
Equisoft —Bath
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- SDLC
- Life insurance
6d
EUC Manager
Osborne Clarke —Bristol
- Hybrid work
- Azure
- Management
- Microsoft Office
12d
IT Project Manager
Osborne Clarke —Bristol
- Project management
- Software development
- Communication skills
Product Manager
Netcraft —Bath
- Sales
- Data analysis skills
- Product management
- Annual leave
- Referral programme
Quick apply
System Configuration Analyst
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
- Annual leave
5d
Procurement Manager
Starling —Cardiff
- Hybrid work
- Analysis skills
- Contracts
- Financial services
- Annual leave
- Employee discount
Quick apply
Senior Client Experience Manager / Senior Account Manager
WestSpring IT —Bristol
- £35,000 - £40,000 a year
- Full-time
- IT
- Communication skills
- Negotiation
- Employee assistance programme
- Referral programme
Quick apply
AWS Solutions Architect
Legal & General Investment Management —Cardiff
- DevOps
- System design
- Java
- Employee discount
AWS Solutions Architect
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- DevOps
- System design
- Java
- Employee discount
Quick apply
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Revenue Generation Lead
ELEVATE EMEA —Bristol
- Remote
- Sales
- Salesforce
- Leadership
Quick apply
Commercial Account Manager (UK)
Mattermost —Kingswood
- Remote
- CRM software
- Microsoft Outlook
- Sales
Quick apply
Security Validation Analyst
Zellis —Bristol
- Remote
- Azure
- Communication skills
- Annual leave
10h
Associate/ Snr Associate (5+ PQE)
Ashfords LLP —Bristol
- Full-time
13d

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Project Manager

Clue Software
Bristol

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Job details

£45,000 - £65,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Flexible schedule
Life insurance
Sick pay

Qualifications

Customer service
Project management
Product development
SaaS
PRINCE2 Certification

Full job description

Our benefits

Share Options (EMI) scheme
25 days annual leave, plus flexible bank holidays and the opportunity to buy additional days
Enhanced workplace Pension scheme - opt in salary sacrifice scheme
Life Insurance (3x annual salary)
Employee Assistance Programme (EAP) and workplace wellbeing initiatives
Private Healthcare cash-back scheme
Flexible working hours and location
Flexible benefits, such as: Cycle to Work, volunteer days/ opportunities and charity events
Enhanced parental leave packages and enhanced sick pay
Training and development opportunities
Engagement and celebration activities– anniversaries, birthdays, team building, company-wide events

Role specifics

Salary range: £45,000 -£65,000 DOE
Reporting to: Director of Professional Services
Key stakeholders: Professional Services, Sales, Customer Success, Support, Product
Organisational Framework Level: 3
This role is remote-first with a requirement of once or twice a month in person

About you/ Job Summary

In this customer-facing Professional Services Team, you will manage implementation projects for key and complex customers. Applying project management methodologies and structure to ensure Clue customer projects are delivered on time and to budget in line with customers objectives. You will have a focus on continuous improvement and scalability to support Clue’s ambitious growth plans.

At Clue Software, we’re actively adopting AI to enhance our products and workflows. You'll bring curiosity and a willingness to leverage AI tools and approaches that drive innovation.

Key Accountabilities

Own the end-to-end delivery of customer-facing implementation projects, including project costing, planning, and management of risk and issues
Actively managing the project plan, scope, timelines, budget and resource allocation
Act as the key point of contact for customers through the implementation process ensuring plans and timelines are aligned between us and the customer, ensuring clear communication
Translating technically complex scope and requirements into delivery plans and keeping projects on track
Keeping projects on track, owning the tracking, and presenting succinct reporting to senior stakeholders, automating where possible
Leading status and project health updates
Supporting resource allocation
Confidence in facilitating workshops and leading meetings with key stakeholders
Be responsible for the supporting documentation of business requirements, configuration, notes and actions
Support continued profitability and growth within the Professional Services team and the wider business
Identifying cross-sell and upsell opportunities for further growth within the customer base, based on learnings from the projects and customer needs
Upholding the quality of the deliverables owned by Clue by ensuring the right levels of documentation, sign off and testing before delivering to the customer
Leading on continuous improvement of processes and documentation to support customers and internal team members
Supporting product development by understanding and translating customer use cases, feedback and problems

Key role measures

Up-to date reporting to allow for accurate resource management and utilisation
Focused on growth and profitability within Professional Services managing scope and changes
Customer satisfaction scores
Customer growth

Experience and skills

Our ideal candidate would have experience in the following areas:

Experience in a customer-facing SaaS implementation project management role or similar
Excellent track record with internal and external stakeholder management, allowing for a seamless transition from sale through to onboarding and handover, delivering excellent customer service
Demonstrable experience managing risks, issues and changes, finding appropriate solutions whilst balancing customer expectations and experience, keeping implementation on track and maintaining the profitability/value of the project
Experience using a CRM / Professional Services tools (advantageous if these are Salesforce / Asana)
Confident working with senior stakeholders, understanding complex information and competing priorities
Working with customers from public and private sector, from small to large scale matrixed organisations
Experience of working in scale-up environment, self-motivated, and comfortable working at pace
Navigating ambiguity, creating and improving processes to support efficiency, scalability and improvement
Previous successful applications of project management methodologies
Beneficial: PRINCE 2 or similar qualification, domain experience, enterprise-level project management

Diversity, Equity and Inclusion
If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway and tell us more about yourself. You may be just the right candidate for this or other roles.
We believe that seeing the world from all sorts of angles makes life better for all. We want you to know that the things that make you an individual, like your identity, age, ethnicity, religion, ability and background, are things that we choose to celebrate and support.
We are a scale-up company, and as we continue to grow, we are passionate that having a diverse, inclusive and authentic workplace will remain at our core. We are creating an inclusive environment where our people can thrive.
Our values are aligned and at the heart of everything we do. We are respectful, united, rigorous, relentless and ethical.

Apply Now

Refine Your Search

saas project manager jobs in cheddar, som

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