Area leader Work, Jobs in Chelford, Chs (with Salaries)

Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
People Advisor
Our Lady Help of Christians Catholic Multi Academy Trust —Macclesfield
- £31,537 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Occupational Health Advisor
Optima Health —Stoke-on-Trent
- Up to £46,000 a year
- Full-time
- Remote
- Travel
- Paid training
- Annual leave
Head of Inclusion - Multiple Vacancies available
Salford City College —Salford
- £33,660 - £41,846 a year
- Full-time
- Military
- University
- Care plans
- Free parking
- Annual leave
7d
Senior Patient Access Officer
HCA Healthcare UK —Wilmslow
- £29,069 a year
- Full-time
- Supervising experience
- IT
- Medical terminology
- Employee discount
10d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Deputy Head Teacher
High Peak School —High Peak
- £66,368 - £75,049 a year
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Employee assistance programme
HR Manager - Tunstead, Commercial and SC&L Central
Tarmac —Buxton
- Military
- Analysis skills
- Bachelor's degree
- Employee discount
13d
Operation Manager
Ibralibra Consults Limited —Manchester
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Supervising experience
Quick apply
14d
2 posts - Support Secretary & Community Administration Support
East Cheshire NHS Trust —Macclesfield
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- IT
- Typing
6d
Client Services Administrator
Wren Sterling —Wilmslow
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Work from home
Quick apply
4d
Area Team Leader
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Collection/Delivery Driver
Nella Cutlery Services —Manchester
- From £41,470 a year
- Full-time
- Driving
- In-person
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
4d
Campus Security Officer
Manchester Metropolitan University —Manchester
- £26,093 - £27,319 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Life insurance
6d
Grinding & Packing Plant Manager
Tarmac —Buxton
- Management
- Military
- Microsoft Office
- Employee discount
Manager, Carrier Management, GBIE
CHEP —Manchester
- Full-time
- Hybrid work
- IT
- Leadership
- Employee assistance programme
Business Development Representative
The People Experience Hub —Macclesfield
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Employee stock purchase plan
- Work from home
Quick apply
5d
Global Category Manager - Capital Projects Strategic Procurement
Alkegen —Alderley Park
- £115,000 - £140,000 a year
- Full-time
- Management
- Master's degree
- Presentation skills

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area leader jobs near chelford, chs

Specialist Customer Care

Barclays -
Knutsford

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Job details

Permanent
£27,700 a year

Qualifications

Customer service
Computer literacy
Administrative experience
Financial services
Banking

Full job description

Date live: 07/07/2026

Business Area: Customer Support

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000107242

Join us as a Specialist Customer Care Advisor within our Servicing and Support teams, where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met.

These are quick moving telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,700 per annum.

To be successful as a Specialist Customer Care Advisor, you should have experience with

Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience.
Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions.
Demonstrate computer literacy with the ability to navigate digital tools efficiently.
Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach.

Some other highly valued skills may include

Experience in Financial Services including previous Banking roles.
Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail.
Experience of managing and resolving customer disputes.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

area leader jobs in chelford, chs

Specialist Customer Care

People Advisor

Social Value Officer

Occupational Health Advisor

Head of Inclusion - Multiple Vacancies available

Senior Patient Access Officer

Ramp Agent

Service Co-ordinator

Deputy Head Teacher

HR Manager - Tunstead, Commercial and SC&L Central

Operation Manager

2 posts - Support Secretary & Community Administration Support

Client Services Administrator

Area Team Leader

Collection/Delivery Driver

Campus Security Officer

Grinding & Packing Plant Manager

Manager, Carrier Management, GBIE

Business Development Representative

Global Category Manager - Capital Projects Strategic Procurement

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