It support administrator (on site) Work, Jobs in Chellaston, Dby (with Salaries)

Administrator (Support & Operations)
HCLTech —City of Nottingham

Other jobs to consider

Find your next job by exploring related positions.

Administrator (Support & Operations)
HCLTech —City of Nottingham
Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
Field Service Administrator
nGeneration —Tipton
We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve…
£25,557 a year
Quick apply

I want to receive the latest job alerts for it support administrator (on site) in chellaston, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support administrator (on site) jobs near chellaston, dby

Administrator jobs in Ipswich

Operations Administrator jobs in Bradford

Operations Administrator jobs in Newcastle Upon Tyne

Operations Administrator jobs in Bolton

Part Time Administrator jobs in London

Operations Administrator jobs in Manchester

Administrator (Support & Operations)

HCLTech -
City of Nottingham

Apply Now

Job details

Qualifications

Root cause analysis

Full job description

City Of Nottingham (b), England
Job Summary
To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback.
Key Responsibilities
1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for on call escalations and doing root cause analysis of given issue.
3. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
4. To independently resolve tickets within agreed SLA of ticket volume and time.
5. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

it support administrator (on site) jobs in chellaston, dby

Administrator (Support & Operations)

Other jobs to consider

I want to receive the latest job alerts for it support administrator (on site) in chellaston, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected