Change manager Work, Jobs in Chelmsford, Eng (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Specimen Reception and Office Manager
Mid and South Essex NHS Foundation Trust —Chelmsford
- £39,959 a year
- Full-time
5d
Delivery Manager
Anglian Water Services Ltd —Colchester
- £65,000 a year
- Full-time
- Leadership
- Communication skills
7d
Administrator
Full Circle Compliance Ltd —Chelmsford
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Transformation Lead
Delta Housing —Chelmsford
- £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
2d
Administrator
The Sofa Delivery Company —Chelmsford
- £25,896 a year
- Customer service
- Communication skills
Quick apply
6d
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Analysis skills
- Business
- Employee discount
VacancyTitle: Programme Manager - Integrated Delivery Services
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- From £69,020 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
2d
Store Manager
Aldi —Billericay
- £52,910 - £69,000 a year
- Annual leave
People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Graduate Management Trainee - Chelmsford
Enterprise Mobility —Chelmsford
- Full-time
- Sales
- Customer service
- Bachelor's degree
Training Coordinator
COLAS RAIL UK —Chelmsford
- Administrative experience
- Organisational skills
- Communication skills
Project Manager
Schawk UK Limited —Witham
- Customer service
- Microsoft Office
- Continuous improvement
Quick apply
14d
Training Coordinator
COLAS —Chelmsford
- Administrative experience
- Organisational skills
- Communication skills
Factory Manager
Ember Snacks —Earls Colne
- £50,000 - £60,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
- Relocation assistance
Quick apply
NPD Coordinator
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
Quick apply
ESG and Sustainability Manager
OSB Group —Chatham
- £63,000 - £73,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Post Graduate Assessment Administrator
Anglia Ruskin University —Chelmsford
- £31,236 - £36,636 a year
- Full-time
- Microsoft Office
- Administrative experience
- School
- Relocation assistance
2d
People & Culture Lead
Kinect Services —Rayleigh
- Up to £50,000 a year
- Part-time
- Management
- Human resources
- Leadership
12d
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

change manager jobs in chelmsford, eng

General Manager

Specimen Reception and Office Manager

Delivery Manager

Administrator

Customer Transformation Lead

Administrator

Business Systems, Delivery & Change Manager

VacancyTitle: Programme Manager - Integrated Delivery Services

Store Manager

People Advisor

Graduate Management Trainee - Chelmsford

Training Coordinator

Project Manager

Training Coordinator

Factory Manager

NPD Coordinator

ESG and Sustainability Manager

Post Graduate Assessment Administrator

People & Culture Lead

Helpdesk Administrator - Shifts

I want to receive the latest job alerts for change manager in chelmsford, eng

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