Head of customer experience Work, Jobs in Chelmsford, Eng (with Salaries)

Head of Operations
Siemens Healthineers —Sudbury
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
2d
People & Service Team Leader
River Island —Chelmsford
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Accommodation Manager
Braintree District Council —Braintree
- £48,945 - £53,082 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
- Free parking
- Employee discount
10d
Head of Marketing
Radleys —Saffron Walden
- Product management
- IT
- Communication skills
Player Safety Analyst - Online iGaming
Onyx Gaming —Colchester
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Free parking
Quick apply
Customer Experience Executive
Ligentia —Romford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Residential Property Manager
Command —Chelmsford
- £26,000 - £28,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Head of Department- Digital Services Learning and Business
Financial Conduct Authority —London
- £140,000 - £165,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Negotiation
Retail Department Manager
Blue Diamond Garden Centres —Harlow
- Weekend availability
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
Weekend Call Centre Agent (Inbound)
Big Motoring World —Gillingham
- Up to £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Head of Procurement
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader Customer Service
Hedin Automotive London Ltd —Dartford
- Rotating shift
- CRM software
- Management
- Customer service
- Annual leave
- Employee assistance programme
Head of General Accounting (FTC until February 2028)
Penguin Books Limited —Colchester
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
9d
Call Centre Agent - Late Shift
Big Motoring World —Gillingham
- Up to £12.71 an hour
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Inbound Sales and Resource Planner
Airborne Environmental Consultants —Brentwood
- Up to £32,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Sick pay
Quick apply
Head of Department, Capital Markets
Financial Conduct Authority —London
- £126,000 - £153,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Leadership
- Communication skills
Sector Lead - Retail & Leisure
Brewers Decorator Centres —Chelmsford
- Monday to Friday
- Sales
- Microsoft Office
- Analysis skills
- Employee assistance programme
2d
HR Manager
AllClear Travel Insurance —Romford
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
3d
Pay & Benefits Administrator - Hybrid Working
TrustFord —Colchester
- Hybrid work
- Microsoft Excel
- Hotel
- Annual leave
- Employee discount
Quick apply

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head of customer experience jobs near chelmsford, eng

Head of Operations

Siemens Healthineers -
Sudbury

Apply Now

Job details

Permanent | Full-time
2 days ago

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Continuous improvement
Leadership
Communication skills

Full job description

Head of Operations – Sudbury

At Siemens Healthineers, we pioneer breakthroughs in healthcare for everyone. Everywhere. Sustainably.

Every day, our technologies support clinicians and improve patient outcomes around the world. At our Sudbury site, we combine expertise, innovation and purpose to deliver high-quality diagnostic solutions that make a real difference. We are now seeking a Head of Operations to lead and inspire our manufacturing organisation through its next phase of growth and performance. This is a unique opportunity to shape the future of a critical site, strengthen leadership capability and create lasting impact in a complex and highly regulated environment.

About the role

This is a senior leadership position with full accountability for Operations at our Sudbury manufacturing site. You will lead a large and complex organisation, including 2 direct reports and over 130 indirect team members, operating across multiple production areas.

You will balance strategic direction with day-to-day operational delivery across safety, quality, cost, delivery and people performance. As a key member of the Senior Leadership Team, you will influence site strategy, strengthen operational discipline and ensure the organisation is set up for long-term success.

This role offers the opportunity to shape organisational design, build capability at every level, and prepare the site to respond to growth, new product introduction and increasing operational complexity.

What you’ll be doing

Setting and delivering the Operations strategy, aligning manufacturing capability with current demand and future growth
Leading and developing a diverse leadership team, creating clarity, ownership and a high-performance culture
Building a visible, people-centred leadership approach, engaging directly with teams and fostering trust on the shop floor
Designing and embedding a future-ready organisational structure that supports scalability and stronger leadership capability
Strengthening succession planning and actively developing internal talent pipelines
Driving operational excellence through continuous improvement, including waste reduction, process optimisation and structured problem solving
Ensuring reliable and responsive customer supply, with strong focus on on-time delivery and performance consistency
Championing a culture of safety, wellbeing, quality and compliance, with a focus on delivering right-first-time outcomes
Connecting operational performance to commercial outcomes, including productivity, cost efficiency and business resilience
Leading through complexity, balancing day-to-day performance with long-term transformation and growth priorities

What skills and experience you’ll bring

A strong track record in senior operations or manufacturing leadership within a complex environment
Experience leading large, multi-layered teams through others, building alignment, accountability and engagement
A people-focused leadership style, with the ability to connect, influence and build trust at all levels
Experience working within regulated environments (medical technology, healthcare or similar sectors preferred)
Strong experience driving continuous improvement programmes using practical, structured methods
The ability to simplify complexity, prioritise effectively and deliver results in a fast-moving environment
Proven organisational design capability, including developing team structures and future leaders
Strong commercial awareness, linking operational decisions to productivity, cost and growth outcomes
Excellent communication and stakeholder management skills
A hands-on approach, with a visible and engaged leadership presence

What’s on offer

Competitive base salary
Company Car/Car Allowance
26 days annual leave with the option to buy up to 10 and sell up to 5
Up to 10% matched pension contributions
BUPA Private Medical
Bonus & Share Save Scheme
2 paid volunteering days a year

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Siemens Healthineers are proud to be a Disability Confident Committed employer. If you require any adjustments at any stage of the recruitment process, please let us know.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Apply Now

Refine Your Search

head of customer experience jobs in chelmsford, eng

Head of Operations

People & Service Team Leader

General Manager

Accommodation Manager

Head of Marketing

Player Safety Analyst - Online iGaming

Customer Experience Executive

Residential Property Manager

Head of Department- Digital Services Learning and Business

Retail Department Manager

Weekend Call Centre Agent (Inbound)

Head of Procurement

Team Leader Customer Service

Head of General Accounting (FTC until February 2028)

Call Centre Agent - Late Shift

Inbound Sales and Resource Planner

Head of Department, Capital Markets

Sector Lead - Retail & Leisure

HR Manager

Pay & Benefits Administrator - Hybrid Working

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