Client services occupations Work, Jobs in Chelmsley Wood, Wmd (with Salaries)

Account Manager
Smart Parking —Birmingham
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Account Co-Ordinator
Atlas Workplace Services —Coventry
- £29,500 a year
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
9d
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Complaints Handler
Serco Group —St. Alphege
- Full-time
- Hybrid work
- Organisational skills
- IT
- Computer skills
- Annual leave
- Employee assistance programme
Case progression and Client service executive
Atwal Wealth Management —Solihull
- £24,420 - £300,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
9d
Case Progression Officer/ Client service executive
Atwal Wealth Management —Solihull
- £24,420 - £30,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
9d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Administrative experience
7d
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Administrative experience
8d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Customer Support Administrator
SF-Partner Hiredonline —Whoberley
- £29,000 a year
- Communication skills
6d
Senior Associate - Client Services (Voice)
SS&C Technologies —Birmingham
- Full-time
- Hybrid work
- Communication skills
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Customer Service Representative
Holcim —Coalville
- Customer service
- Employee discount
Onboarding Advisor
Culligan UK limited —Wolverhampton
- £25,610 a year
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Junior Service Delivery Manager
Ericsson —Solihull
- Computer Science
- Engineering
- English
Customer Service Advisor
Unipart —Nuneaton
- £30,000 a year
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor
Etex Group —Burton-On-Trent
- Full-time
- Customer service
7h
Implementation Consultant
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
2h
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply

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Account Manager

Smart Parking -
Birmingham

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Maths
IT
Account management
Communication skills
Office experience

Full job description

Account Manager

Location: Birmingham, B37 7HE (office-based role)
Hours: 40 hours per week, Monday to Thursday, 08:30-17:00, and Friday, 07:30-16:00 with 30 minutes unpaid daily break
Salary: £26,436.80

Job Summary

We are a growing and ambitious global company looking for an Account Manager to join our team.

Passionate about customer service and looking to develop your career in client management? This role is perfect for someone with strong communication skills and a proactive attitude who wants to develop experience in account management. Join our dynamic team as an Account Manager, where you’ll be the key link between our clients and our services. In this role, you’ll nurture long-term partnerships and ensure exceptional customer satisfaction.

If you’re organised, customer-focused, and looking to develop your career with a forward-thinking organisation, we’d love to hear from you!

What You’ll Be Doing:

Support with client growth and after-sales care.
Build and maintain strong relationships with existing customers through email, phone, and in-person contact.
Understand client needs and resolve queries quickly and effectively.
Work closely with other departments to ensure smooth communication and collaboration.
Help prepare regular client reports (weekly, monthly, quarterly, yearly) and use the data to improve your knowledge.
Complete administrative tasks accurately and on time to support the team.
Respond to team queries promptly and assist where needed.
Develop a good understanding of the company’s operations, products, and services to provide informed support.

What We’re Looking For:

GCSEs (or equivalent) in English and Maths
Previous experience in an office or customer service environment
Communication skills – clear and professional in both written and verbal interactions.
Organisation and time management – able to manage multiple tasks and meet deadlines.
Attention to detail – accurate when handling client information and preparing reports.
Customer service mindset – friendly, helpful, and focused on client satisfaction.
IT proficiency – comfortable using email, shared mailboxes, and basic Microsoft Office tools (Word, Excel, Outlook).
Team player – works well with colleagues and supports collaborative goals.
Problem-solving ability – able to handle queries effectively and escalate when needed.

Please be aware that not answering the application questions without explanation may lead to your application being rejected.

We’re keen to hear your experiences and perspectives. We ask candidates to complete screening questions independently and in your own words and not produce these using AI or automated writing tools. This helps us assess applications fairly and consistently.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Equality, Diversity & Inclusion Statement

At Smart Parking, we are committed to building a diverse and inclusive workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from all backgrounds.

As a Disability Confident Committed employer, we are dedicated to ensuring a fair and accessible recruitment process. If you have a disability or long-term health condition and require any reasonable adjustments during the application or interview process, please let us know — we’ll do everything we can to support you.

We believe that diversity drives innovation and inclusion strengthens our culture. Join us in shaping a workplace where everyone belongs.

Job Types: Full-time, Permanent

Pay: £26,436.80 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Application question(s):

This role will be office-based 5 days per week at B37 7HE, Monday to Friday. Are you able to fulfil this requirement?
Briefly explain in your own words how your skills and experience match the requirements of this role?
What attracted you to apply for this role of Account Manager at Smart Parking? Please explain in your own words.

Experience:

administration: 1 year (required)
customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in chelmsley wood, wmd

Account Manager

Account Co-Ordinator

Sales Support & Customer Care Specialist-12 Month FTC

Complaints Handler

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Customer Relationship Manager

Customer Service Specialist - UK

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Complaints Coordinator

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Senior Associate - Client Services (Voice)

Helpdesk Coordinator - FTC 12 months

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Junior Service Delivery Manager

Customer Service Advisor

Customer Service Advisor

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