Digital analyst Work, Jobs in Chelsea (with Salaries)

Service Desk Advisor
Bupa —London
- £30,400 - £34,500 a year
- Full-time
- Hospital
- Communication skills
- Employee discount
- Gym membership
Quick apply
1h
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
6d
Junior Data Analyst
Qualient Solutions —London
Digital Analyst
Nuffield Health —London
- Full-time
- Hybrid work
- Employee discount
- Gym membership
5h
Data Analyst
Konduce Business Solutions —London
- £3,406 - £4,053 a month
- Full-time
- Presentation skills
- In-person
Quick apply
8h
Junior Technology Analyst
Arbuthnot Latham —London
- No experience needed
- Agile
- Financial services
1d
Digital & Customer Analyst
Missoma —London
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
4d
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Applications Analyst
Islington Council —Islington
- £44,235 - £51,228 a year
- Full-time
- Employee discount
13d
Intelligence Analyst (12-month FTC)
Prevail —London
- Temporary
- Computer literacy
- Analysis skills
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Graduate Business Analyst
Apps IT Limited —London
- Full-time
- ERP systems
- SQL
- Analysis skills
Quick apply
Junior Web QA Tester
LGC Group —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
6d
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Digital Investigations Analyst
Protection Group International —London
- Hybrid work
- Bilingual
- Research
- Annual leave
Quick apply
HR Data Analyst
QA Limited —London
- Analysis skills
- Training & development
- Teaching
- Annual leave
- Employee assistance programme
Energy Data Analyst
Veolia ES (UK) Limited —London
- £31,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
7h
Junior Marketing (Customer Insight) Analyst
Abel & Cole —Putney
- Up to £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Employee discount
Quick apply
You've Been Referred: Genpact Global Internships
Genpact India Private Limited —London
- Master's degree
- Bachelor's degree
- Business
Quick apply
Junior Security Operations Centre (SOC) Analyst
M Group —Guildford
- £25,000 - £32,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Digital Education Support Analyst
Imperial College London —White City
- £48,246 - £58,318 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
6d

I want to receive the latest job alerts for digital analyst in chelsea

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Advisor

Bupa -
London

Quick apply

Job details

Full-time
£30,400 - £34,500 a year
1 hour ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
On-site gym
Employee mentoring programme
Financial planning services
Free flu jabs
Company pension
Discounted gym membership
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Incident queue management
IT service management
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Problem management
IT incident logging
Application support
Incident log maintenance
Communication skills
Remote diagnostics
Mobile devices

Full job description

Job Description:

Service Desk Advisor

Location: Cromwell Hospital, London (SW5 0TU)

Permanent

Salary range: £30,400 - £34,500 (Depending on experience)

Full time

We make health happen

At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way.

As a Service Desk Analyst, you'll provide first-line IT support to colleagues across the business, acting as the primary contact for technical incidents and service requests. Troubleshoot hardware, software and application issues, deliver excellent customer service, and ensure compliance with data protection, cyber security and patient confidentiality requirements.

How you'll help us make health happen:

Act as the first point of contact for IT support requests from clinical and business colleagues via phone, email and ticketing systems.
Log, categorise and prioritise incidents and service requests, ensuring accurate record keeping within the ITSM platform.
Diagnose and resolve a broad range of first-line hardware, software and user access issues, delivering a high level of first-contact resolution.
Provide support for healthcare applications and business-critical systems.
Escalate complex issues to specialist support teams and proactively manage tickets through to resolution.
Deliver remote technical support using diagnostic and remote-access tools.
Maintain and enhance the IT knowledge base by creating and updating support documentation.
Support the setup, deployment and maintenance of laptops, desktops and mobile devices for new and existing colleagues.
Communicate effectively with users, providing regular updates and managing expectations throughout the support lifecycle.
Identify recurring issues and trends, contributing to continuous service improvement and problem management initiatives.

Key Skills / Qualifications needed for this role:

Previous experience in a Service Desk, IT Support or Helpdesk environment
Strong knowledge of Windows, Microsoft 365, desktop, laptop and mobile device support
Experience with Active Directory and IT Service Management tools (e.g. ServiceNow, Jira)
Excellent troubleshooting and problem-solving skills with a methodical approach
Strong customer service focus with the ability to support users in a fast-paced environment
Confident communication skills, able to explain technical concepts to non-technical users
Ability to manage multiple priorities while maintaining attention to detail
Strong documentation and ticket management skills
Collaborative team player with the ability to work independently when required
Flexible approach to working patterns, including shift or on-call support where needed

Desirable Skills

Experience supporting healthcare, clinical or other regulated environments
Knowledge of healthcare applications and systems
Understanding of ITIL best practices and service management principles
ITIL Foundation certification or equivalent qualification

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performance-based bonus
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter

Time Type:

Full time

Job Area:

Locations:

Cromwell Hospital London

Free flu jabs, Referral programme, Health & wellbeing programme, Employee mentoring programme, Financial planning services, Additional leave, Private medical insurance, Cycle to work scheme, Gym membership, Paid volunteer time, Company pension, Private dental insurance

Quick apply

Refine Your Search

digital analyst jobs in chelsea

Service Desk Advisor

Business Analysts — All Levels - UK Wide

Junior Data Analyst

Digital Analyst

Data Analyst

Junior Technology Analyst

Digital & Customer Analyst

Legal Assistant / Client Support Analyst

Applications Analyst

Intelligence Analyst (12-month FTC)

Graduate Business Analyst

Junior Web QA Tester

Business Analyst

Digital Investigations Analyst

HR Data Analyst

Energy Data Analyst

Junior Marketing (Customer Insight) Analyst

You've Been Referred: Genpact Global Internships

Junior Security Operations Centre (SOC) Analyst

Digital Education Support Analyst

I want to receive the latest job alerts for digital analyst in chelsea

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected