Patient care coordinator Work, Jobs in Cheltenham, Gls (with Salaries)

Private Patient Co-ordinator
Spire Healthcare —Worcester
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Employee discount
4d
Home Care & Support Worker
Aim Up —Cheltenham
- £27,334 a year
- Weekend availability
- English
- In-person
- Employee discount
- Referral programme
Quick apply
6d
Home Care & Support Worker - Part Time
Aim Up —Cheltenham
- £13,667 a year
- Part-time
- English
- In-person
- Employee discount
- Referral programme
Quick apply
6d
Senior Social Care Worker
Choice Care Group —Wroughton
- £13.40 an hour
- Weekend availability
- Employee assistance programme
- Life insurance
5d
Social Care Worker
Choice Care Group —Wroughton
- £12.80 an hour
- Weekend availability
- Care plans
- Employee assistance programme
- Life insurance
14d
Band 4 Recovery Coordinator - HMP Eastwood Park, Gloucester
Avon and Wiltshire Mental Health Partnership NHS Trust —Falfield
- £28,392 - £31,157 a year
- Full-time
1d
Community Physiotherapist-Cheltenham
The Caring Physio —Cheltenham
- £41 an hour
- Part-time
Quick apply
Community Registered Nurse Band 6
HCRG Care Group —Swindon
- £39,959 - £48,117 a year
- Presentation skills
- Case management
- Acute care experience
- Employee discount
Quick apply
12d
Associate Private General Dentist
CastleGate Dental Practice —Dursley
- From £200,000 a year
- Part-time
- In-person
- Communication skills
- Referral programme
Quick apply
2d
Dental Hygienist Therapist
PortmanDentex —Evesham
Quick apply

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Outpatients Administration Clerk
George Eliot Hospital NHS Trust —Nuneaton
Deal with all telephone calls relating to the outpatient appointment and booking system, ensuring all calls are dealt with in a polite, pleasant and…
£25,272 a year
4d
Early Years Practitioner
Dingley's Promise —Cheltenham
“Dingley’s Promise are committed to the safety and wellbeing of the children in our care, as such the successful post holder will be required to undergo a…
£13.15 - £13.79 an hour
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Private Patient Co-ordinator

Spire Healthcare -
Worcester

Apply Now

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Sales
Customer service
Communication skills

Full job description

Spire South Bank Hospital have an exciting opportunity for are seeking a Private Patient Coordinator to join their team on a full time basis. The high-profile role is in place to support patients and consultant colleagues navigate suitable private pathways and treatment options. The Private patient coordinator will predominantly support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for patients with private medical insurance. The role will support the conversion warm leads into appointments and admissions to meet key performance targets whilst delivering our Purpose of providing ‘outstanding personalised care.’

Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.

Our vision is to be recognised as a world-class healthcare provider, bringing together the best people dedicated to creating excellent clinical environments and delivering the highest quality patient care.

Duties and responsibilities:

Manage in bound Self-Pay patient enquiries, in person, over the telephone and online/email, from initial enquiry through to booking in a timely and conscientious manner
Handle own workload effectively
Use of digital systems such as CRM/Workflow/Pricing
Communicate clearly and effectively with prospective patients via telephone and email, to provide information regarding pricing, procedures, consultants, availability taking bookings and payments where appropriate
Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking ensuring patient enquiry resolution
Working to agreed KPIs with positive and proactive customer-focused attitude
Provide support and guidance to consultants and their patients
Convert warm leads into appointments/sales in order to meet key performance targets
Take payments for planned diagnostics and treatments
Act as a change champion for new ways of working including digital tools
Demonstrate excellent communication, interpersonal and relationship building skills
Utilising a variety of systems that support the prioritisation and managing of your workload
Liaise with consultants and medical secretaries on consultant fee information ensuring these are maintained appropriately in the relevant systems

Who we're looking for:

To be able to demonstrate excellent customer service skills and a confident approach to handling a variety of systems
Experience of working in a similar position
Comfortable handling sensitive conversations
Enjoys working in a collaborative, fast paced team environment
Be able to work effectively to a national sales framework
Strong communication skills, demonstrating an ability to positively lead teams across multiple locations
Demonstrable ability to process data effectively and accurately

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Save an average of £50 per month with our free onsite car park.

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Apply Now

Refine Your Search

patient care coordinator jobs in cheltenham, gls

Private Patient Co-ordinator

Patient Access Officer, Band 3

Home Care & Support Worker

Home Care & Support Worker - Part Time

Senior Social Care Worker

Social Care Worker

Band 4 Recovery Coordinator - HMP Eastwood Park, Gloucester

Community Physiotherapist-Cheltenham

Community Registered Nurse Band 6

Associate Private General Dentist

Dental Hygienist Therapist

Other jobs to consider

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