Customer success specialist Work, Jobs in Cheshunt North, Hrt (with Salaries)

Bloomberg Technical Support Specialist - Financial Solutions (Start Date Jan 2027)
Bloomberg —London
- Spanish
- Customer service
- Windows
3d
Business Development Executive
Excelerate360 —Hitchin
- £28,000 - £32,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Technical Customer Success Specialist
Cisco Systems —London
- Full-time
- Travel
- IT
- Communication skills
Customer Enablement Specialist
think-cell Software —London
- Hybrid work
- English
- Microsoft Office
- Communication skills
Quick apply
Customer Success Specialist
Octopus Legacy —London
- Sales
- Customer service
- Employee discount
- Life insurance
Quick apply
Principal Customer Success Specialist - UK&I
Medtronic —London
- £62,400 - £93,600 a year
- Full-time
- Project management
- Bachelor's degree
- Driving
Senior Customer Success Specialist, Connect Specialty Sales
AWS EMEA SARL (UK Branch) —London
- Full-time
- PMP
- Engineering
- Business development
GTM Enablement Specialist - 100% Remote - Europe
Hostaway —London
- Full-time
- Remote
- Spanish
- Sales
- Salesforce
- Annual leave
Quick apply
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Customer Enablement Specialist
think-cell —London
- Hybrid work
- English
- Microsoft Office
- Communication skills
Quick apply
Customer Success Manager
Incisive Media —London
- Hybrid work
- Sales
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Implementation Success Senior Specialist - USA, Canada and UK
Storyblok —London
- £98,100 - £142,000 a year
- Remote
- English
- APIs
- Annual leave
- Flexible schedule
Customer Onboarding Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
Quick apply
Customer Success Manager - Subscriptions
Thomson Reuters —London
- Full-time
- Hybrid work
- Salesforce
- Presentation skills
- Organisational skills
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Maintenance
Quick apply
11d
Customer Service Specialist - US Cards
Lendable —London
- £30,000 - £39,000 a year
- Full-time
- Hybrid work
- Spanish
- Machine learning
- Financial services
- Annual leave
- Work from home
Customer Success Executive, Industrials - EMEA
Oxford Economics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Quick apply
Customer Success Executive, Financial Services - EMEA
Oxford Economics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
8d

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Bloomberg Technical Support Specialist - Financial Solutions (Start Date Jan 2027)

Bloomberg -
London

Apply Now

Job details

3 days ago

Qualifications

French
SFTP
Spanish
TCP
Customer service
CCNA
Windows
Bloomberg
Network Protocols
CompTIA Network+
BGP
Telecommunication
VBA
Portuguese
Mac OS
VMWare
Communication skills
CompTIA A+

Full job description

Bloomberg’s Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg’s variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting.

What's The Role?

As a Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

You will be responsible for communicating with key accounts while collaborating closely with market data and technology personnel as well as telecommunication providers, service vendors, and a variety of internal partners to ensure the highest quality of service to our customers. If you wish to be involved in an exciting, fast-paced opportunity that allows you to fully utilize your communication, technical, and troubleshooting skills while gaining insight into the global financial markets - then this may be the opportunity for you.

We'll Trust You To:

Be a self-starter with a passion for technology and a desire to continue to learn
Have proficiency at multitasking in a dynamic environment
Be dedicated to providing exceptional customer service
Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners
Fix, supervise, handle, and maintain of all Bloomberg’s private IP network including connectivity and infrastructure
Integrate and support Bloomberg products and services into our clients’ environments including fixing and debugging application issues
Troubleshoot hardware on virtual environments (VMWARE, CITRIX, etc.)
Demonstrate excellent stakeholder management skills when taking care of telco vendors globally (AT&T, Verizon, Telefonica, BT) to report and raise service impact issues on tail circuits
Multitask to prioritize a high volume of simultaneous calls, instant message and tickets, alongside team related tasks and initiatives

You'll Need To Have:

Proven excellence in customer service
Proven knowledge of router commands, network protocols (such as SFTP, TCP, UDP, BGP, RIP, etc.)
Fluent in either French, Spanish or Portuguese
Experience with communicating and coordinating with internal/external partners
A real passion and proven experience of supporting technology across a multitude of platforms
A solid grasp of PC hardware, operating systems and software suites (Windows & Mac OS, Office Suite)
Superb interpersonal skills
Demonstrate an ability to remain calm under pressure
An aptitude for multitasking

We'd Love To See (Nice To Have):

Knowledge of telecommunication lines, basic network design, and security
CompTIA A+, CCNA or NET+ certification
Sophisticated Excel knowledge including Macro and VBA and ability to crunch and analyse data
Message protocols knowledge including FIX 4.0, FIX 4.2, and Fix 4.4

If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.

Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

Accommodations

Bloomberg provides reasonable adjustment/accommodation to individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format or using specialized equipment. To request an adjustment/accommodation to apply for a job, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for. We may share your information with a third party provider of accommodations services who may use this information to reach out to you for the purposes of accommodating your application.

Equal Opportunity

Bloomberg is an equal opportunity employer and prohibits discrimination in employment. It is Bloomberg’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, self-identified or perceived sex, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy, childbirth or related medical conditions, or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (each, a “Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics.

Apply Now

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