Customer services co ordinator Work, Jobs in Chester, Chs (with Salaries)

Front of House & Patient Co-ordinator
The Nantwich Clinic Ltd —Nantwich
- £26,436.80 - £29,580.00 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Free parking
- Store discount
Quick apply
Project Co-ordinator
Equans —Crewe
- Full-time
- Remote
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Transport Co-Ordinator - Warrington
XPO Logistics —Warrington
- £33,046 a month
- Full-time
- Organisational skills
- Employee discount
Quick apply
4d
Fleet and Asset Co-ordinator
NRG Riverside —Skelmersdale
- £30,000 - £33,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- IT
- Free parking
- Annual leave
Quick apply
11d
HIRE DESK CO-ORDINATOR
Watson Plant Hire Limited SHROPSHIRE —Whitchurch
- £26,000 - £32,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Customer service
- Free parking
Quick apply
6d
Lettings Co-ordinator
Residential Estates Ltd —Chester
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Travel
- In-person
- Health & wellbeing programme
Quick apply
Transport Co-ordinator
Schenk Tanktransport —Widnes
- £35,129.00 - £36,182.87 a year
- Overtime
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
12d
Service Delivery Coordinator (Property)
Serco Plc —Birchwood
- £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Employee assistance programme
Treatment Co-ordinator/Patient Liasion
Cronton Dental Practice —Farnworth
- £14 - £18 an hour
- Part-time
- Office experience
- Free parking
- Employee discount
Quick apply
Customer Start Up Co-ordinator
Elis —Rainhill
- Communication skills
- Employee assistance programme
- Employee discount
Training Co-ordinator
Utilita Field Services Limited —Warrington
- £27,796 - £31,319 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
1d
Transport Co-ordinator Early & Late Shifts
Asap Cargo Ltd —Middlewich
- From £30,000 a year
- Full-time
- Administrative experience
- Warehouse experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
15h
Quality Operations Lead
MCS —Warrington
- £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
8d
Contract Coordinator
Barlows (UK) Ltd —Malpas
- Full-time
- Sales
- Customer service
- No experience needed
- Annual leave
Quick apply
Customer Service Advisor
SunbeltRentals —Widnes
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Assets Co-ordinator
Alpha Living —Upton
- £27,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
Quick apply
Internal Sales Co-ordinator
Calon Associates Ltd —Runcorn
- From £27,000 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Free parking
Quick apply
5d
Data Quality Co-ordinator
SunbeltRentals —Birchwood
- Salesforce
- Project management
- IT
- Annual leave
Quick apply
13h
Livestock Genetics & Health Assurance Co-ordinator
Genus Plc —Rhuthun
- Full-time
- Programmable logic controllers
- Driving
- Computer skills
- Employee assistance programme
Specialist Kit Sales and Operations Co-ordinator
Nationwide Platforms —Birchwood
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount

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customer services co ordinator jobs near chester, chs

Front of House & Patient Co-ordinator

The Nantwich Clinic Ltd -
Nantwich

Quick apply

Job details

Permanent | Full-time
£26,436.80 - £29,580.00 a year

Benefits

Free parking
Store discount
Company events
Private medical insurance
Employee discount
Paid volunteer time
On-site parking

Qualifications

Hospitality
Organisational skills
Front desk
Care plans
Communication skills
Office experience

Full job description

THE NANTWICH CLINIC
Front of House & Patient Coordinator

Nantwich, Cheshire | Full-Time | Permanent

ABOUT THE NANTWICH CLINIC

The Nantwich Clinic is a premium, multi-specialty private clinic based in Stapeley, Nantwich.

We provide Physiotherapy & Rehabilitation, Podiatry, Audiology, Private GP Services, Aesthetics, Wellness, and advanced treatment technologies within one integrated clinic environment.

We are not a high-volume, transactional clinic.

Patients come to us because they want to feel genuinely looked after, guided properly, and confident they are in safe hands. The front of house team is central to creating that experience.

This is not a standard receptionist role.

We are looking for an experienced Front of House & Patient Coordinator who can confidently manage a busy clinic environment while maintaining calm, professionalism, warmth, and exceptional attention to detail.

THE ROLE

This role sits at the centre of the clinic.

You will manage patient communication, diary coordination, bookings, and front of house operations across multiple departments while ensuring every patient feels welcomed, reassured, and guided clearly through their care journey.

You will often be managing:

Multiple phone calls
Patients arriving at reception
Clinician diary changes
WhatsApp and social media enquiries
Booking requests and follow-ups
Patient questions and concerns

The right person will stay calm under pressure, think ahead rather than react, and maintain a polished, professional atmosphere regardless of how busy the clinic becomes.

This role would suit someone who enjoys fast-paced environments, takes pride in high standards, and naturally notices what needs doing without needing to be asked.

KEY RESPONSIBILITIES

FRONT OF HOUSE & PATIENT EXPERIENCE

Welcome patients warmly and professionally, ensuring they feel looked after from the moment they arrive
Maintain a calm, organised, premium front of house environment at all times
Manage incoming calls, emails, WhatsApp messages, and enquiries promptly and professionally
Guide patients confidently through booking, treatment planning, and follow-up processes
Ensure patients always leave understanding what happens next

DIARY & BOOKING MANAGEMENT

Manage clinician diaries efficiently across multiple departments
Reduce booking gaps and optimise appointment flow
Coordinate rebookings and ongoing treatment plans confidently
Handle cancellations, changes, and scheduling issues proactively
Ensure accurate booking and patient record management within Cliniko

PATIENT JOURNEY & RETENTION

Support structured patient journeys through confident rebooking and continuity of care
Encourage patient reviews at appropriate moments
Identify opportunities for relevant cross-referrals between departments where genuinely beneficial
Help patients access the right services within the clinic
Follow through on outstanding tasks and communication until completed

TEAM & OPERATIONAL SUPPORT

Protect clinicians from unnecessary interruptions where possible
Communicate clearly and accurately with the wider team
Support smooth day-to-day clinic operations
Maintain excellent attention to detail across all communication and administration
Contribute positively to the clinic culture and standards

WHAT WE ARE LOOKING FOR

ESSENTIAL

Previous experience in a busy front of house, reception, patient coordinator, hospitality, or client-facing role
Excellent communication skills, both written and verbal
Strong organisational skills and ability to manage multiple priorities simultaneously
Calm, composed, and professional under pressure
Warm, confident, and emotionally intelligent
Fast-paced and proactive approach to work
High attention to detail and pride in presentation
Strong grammar, professionalism, and communication standards
Confidence using digital systems and managing diaries

DESIRABLE

Experience within private healthcare, aesthetics, wellness, or hospitality
Experience using Cliniko or similar booking systems
Experience handling high volumes of patient or customer communication
Confidence discussing treatment journeys and ongoing care plans

THIS ROLE IS NOT SUITED TO SOMEONE WHO:

Prefers a slow-paced administrative environment
Waits to be told what to do
Struggles managing multiple interruptions at once
Becomes easily overwhelmed under pressure
Communicates in a cold, transactional, or overly corporate way
Is uncomfortable confidently guiding patients through next steps

WHAT WE OFFER

A genuinely supportive, high-standard team environment
A modern, premium clinic setting
Ongoing training and development
Staff discounts on clinic services and products
Team events and away days
Free on-site parking
The opportunity to grow within an expanding clinic

WHY THIS ROLE MATTERS

The front of house team shapes how patients feel about this clinic.

Patients may forget exactly what was said on the phone. They will remember whether they felt reassured, welcomed, and confident they were being looked after.

We are looking for someone who takes pride in creating that experience every day.

HOW TO APPLY

Please send your CV along with a short covering statement telling us:

Why this role interests you
What you believe makes an exceptional patient experience
How you work under pressure in busy environments

We are actively recruiting and looking to move quickly for the right candidate.

Job Types: Full-time, Permanent

Pay: £26,436.80-£29,580.00 per year

Benefits:

Company events
Employee discount
Free parking
On-site parking
Paid volunteer time
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer services co ordinator jobs in chester, chs

Front of House & Patient Co-ordinator

Project Co-ordinator

Transport Co-Ordinator - Warrington

Fleet and Asset Co-ordinator

HIRE DESK CO-ORDINATOR

Lettings Co-ordinator

Transport Co-ordinator

Service Delivery Coordinator (Property)

Treatment Co-ordinator/Patient Liasion

Customer Start Up Co-ordinator

Training Co-ordinator

Transport Co-ordinator Early & Late Shifts

Quality Operations Lead

Contract Coordinator

Customer Service Advisor

Assets Co-ordinator

Internal Sales Co-ordinator

Data Quality Co-ordinator

Livestock Genetics & Health Assurance Co-ordinator

Specialist Kit Sales and Operations Co-ordinator

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