Collection agent Work, Jobs in Chester (with Salaries)

Debt Recovery Agent
Ardent Credit Services Ltd —Liverpool
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Inbound Collections
DCBL —Runcorn
- £24,125 - £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Debt Recovery Field Agent
DCBL —Runcorn
- £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
- Free parking
- Employee assistance programme
Quick apply
Reservations Agent
Lighthouse Hotel Management —Liverpool
- £27,300 a year
- Full-time
- Hotel
- Guest services
- Employee discount
Quick apply
4d
Experienced Customer Service Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Office experience
- Free parking
- Annual leave
Quick apply
13d
Letting Agent
The Letting Experts —Crewe
- £70,000 - £100,000 a year
- Remote
Quick apply
DEPUTY STORE MANAGER-LIVERPOOL
INDITEX —Liverpool
- Full-time
- Presentation skills
- Conflict management
- Organisational skills
Quick apply
Consultant Clinical Psychologist
Mersey Care NHS Foundation Trust —Prescot
- £79,504 - £91,609 a year
- Part-time
- Management
- Doctoral degree
- Research
11d
Solicitor - Family
JMW Solicitors —Liverpool
- Full-time
- Hybrid work
- Writing skills
- Business development
- Analysis skills
Quick apply

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collection agent jobs near chester

Debt Recovery Agent

Ardent Credit Services Ltd -
Liverpool

Quick apply

Job details

Full-time
£27,100 - £31,372 a year
14 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Car scheme
On-site parking

Qualifications

Financial Conduct Authority guidelines
Customer service call handling
Outbound debtor call management
Arrears management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Debt Recovery Agent

Ardent Credit Services Ltd is expanding so why not join us as a Debt Recovery Agent, in our Kirkby, Knowsley call centre. We are a multi award winning debt recovery and credit management services provider who operate in both the consumer and commercial sectors. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment.

Salary: £27,100 - £31,372 per annum plus non-contractual bonus.

Job Overview

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. Supporting customers to pay off their debts in a practical and affordable way. You will aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met.

It is hard work and can be difficult at times but also rewarding when we achieve the right outcome for customers whilst working towards KPI’s. It’s not for everyone, but you can make a real impact on people’s lives.

About you

Excellent written and verbal communication skills
understanding of vulnerable customers and how to identify them
understanding of FCA guidelines
Good telephone manner
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot.
Good IT skills, with knowledge of Excel and confidence
Minimum 1 years Collection experience
Working Hours

Monday-Friday 9am-5:30pm.

Although we have no immediate plans to change our working hours, we may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm

Hybrid Working Opportunities

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies. Reviews take place after 6 months of employment, but further information will be discussed at interview.

It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine. If you would like to find out more, you can find this at the Ardent Credit Services Website. So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you are ready to help us make a difference, we think you will fit right in

Please Note: The successful candidate will also be required to have a credit check and DBS check so please make sure you are happy for us to conduct this should you be successful.

Benefits to you

Competitive salary

We offer a range of programmes and benefits to help our people, and their families stay healthy and happy, including:

Cycle to Work, Electric Car scheme, Dental and Health Plans, Company Pension, Life Insurance and Colleague Assistance Program.

We also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s Argos, Primark, Odeon, Pizza Express, Costa Coffee, and many, many more….

We provide free on-site parking, bike storage, and shower facilities.

You will also have opportunities to make an impact on your personal development, we offer a global career path to help our colleagues develop their careers and grow with us, together.

Holidays

Holidays start at 21 days (rising to 25 days) plus 8 bank holidays,

We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available at the Phillips-Cohen UK website.

Quick apply

Refine Your Search

collection agent jobs in chester

Debt Recovery Agent

Inbound Collections

Debt Recovery Field Agent

Reservations Agent

Experienced Customer Service Agent

Letting Agent

DEPUTY STORE MANAGER-LIVERPOOL

Consultant Clinical Psychologist

Solicitor - Family

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