Imagine yourself…
-
Doing meaningful work that makes an everyday impact on the world around you.
-
Growing your expertise and expanding your skillset with every project.
-
Thriving in a supportive team environment that inspires you to strive for excellence.
It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.
As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
Learn about our leading portfolio of innovative products here!
(https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us)
The Service Support Administrator is responsible for supporting the operational effectiveness of the Service function through coordination of Environment, Health & Safety (EHS) activities and service inventory management.
This role ensures compliance with EHS standards, accuracy of inventory processes, and effective administrative support to enable Field Service Engineers (FSEs) and Service Managers to deliver high-quality, safe, and efficient customer service.
Key Responsibilities
1. EHS Coordination
-
Act as a central coordinator for EHS-related activities across the Service organisation
-
Maintain and track EHS documentation (e.g. RAMS, risk assessments, training records)
-
Support compliance with internal policies and external regulations
-
Coordinate EHS audits, inspections, and follow-up actions
-
Track and report EHS metrics, incidents, and corrective actions
-
Liaise with EHS teams and external bodies where required
-
Support rollout of EHS initiatives, training, and communications
2. Inventory Management (Service Parts & FSE Stock)
-
Maintain accurate inventory data across systems (ERP / CRM / Salesforce)
-
Support Min/Max stock level management and monitor stock availability
-
Coordinate parts ordering, replenishment, and stock transfers
-
Track usage trends and support reporting on consumption and stock accuracy
-
Work closely with FSEs to ensure correct stock levels aligned to install base and service demand
-
Support stock audits and continuous improvement of inventory processes
3. Service Operations Support
-
Provide administrative support to Service teams, including job tracking, documentation, and reporting
-
Act as a point of contact for service-related queries and internal coordination
-
Ensure service records, customer documentation, and system data are accurate and up to date
-
Support invoicing, job closure, and service process compliance
-
Work closely with Service Managers and engineers to ensure smooth workflow progression
Key Skills & Experience
-
Proven experience in an administrative or service support role
-
Working knowledge of EHS requirements and compliance frameworks
-
Experience with inventory or stock management processes
-
Strong attention to detail and organisational skills
-
Ability to manage multiple priorities in a fast-paced environment
-
Proficient in ERP/CRM systems and Microsoft Excel
-
Strong communication and coordination skills
Key Behaviours
-
Accuracy & Accountability – Maintains high-quality data and documentation
-
Collaboration – Works effectively with Service, EHS, and operational teams
-
Proactive Approach – Identifies issues and drives resolution
-
Compliance Mindset – Ensures adherence to safety and operational standards
-
Continuous Improvement – Seeks opportunities to improve processes
We offer
-
Competitive salary with commission scheme and annual salary review
-
Company pension scheme
-
26 days holiday plus public holidays
-
Income Protection & Life Assurance
-
Health Insurance
-
Professional onboarding and training programs
-
Career coaching and development opportunities
-
Attractive employee referral programme
-
Enhanced maternity & paternity pay
-
Employee Assistance Program (legal, financial, and counselling support)
Videojet is proud to be part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you become part of a culture where purpose meets possibility—where the work you do has an everyday impact on the resources and essentials we all rely on. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
