Collections customer operations manager Work, Jobs in Chevington, Sfk (with Salaries)

Collections Customer Operations Manager
Royal Mail Group —Ipswich
- Full-time
- Management
- Travel
- Leadership
- Annual leave
- Sick pay
6d
Renewals Manager
Xperience —Bury St. Edmunds
- Hybrid work
- Project management
- Travel
- Organisational skills
- Free parking
- Work from home
Fast Fit Centre Manager
Europit Tyres —Bury St. Edmunds
- From £42,500 a year
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Cleaning Account Manager
Churchill Group —Mildenhall
- £34,000 - £36,000 a year
- Management
- Customer service
- Bachelor's degree
- Employee discount
- Sick pay
Quick apply
8d
Commercial Recruitment Coordinator - Full time FTC
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Commercial Recruitment Coordinator - Part time FTC
Greene King Corporate - BRA_001 —Bury St. Edmunds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
Publishing / Assistant / Development Editors
Royal Society of Chemistry —Cambridge
- £35,318 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Travel
- Annual leave
10d
Finance Manager
Abselion —Cambridge
- £50,000 - £65,000 a year
- CRM software
- ERP systems
- In-person
End Of Contract Associate
Automated Systems Group Limited —Ely
- Up to £35,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
3d
Performance & Quality Officer
CHS Group —Cambridge
- £34,874.01 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Windows
- Administrative experience
- Free parking
- Annual leave
13d
Range Manager
The Essex Golf and Country Club —Colchester
- £27,000 - £28,500 a year
- Weekend availability
- Free parking
- Employee assistance programme
8d
Team Leader (Supervisor)
Anglian Water Services Ltd —Ipswich
- £32,044 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Annual leave
1d
General Manager
Pub & Dining - BRA_203 —Bury St. Edmunds
- Full-time
- Hospitality
- English
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Transport Coordinator
NHS Blood and Transplant —Cambridge
- £28,392 - £31,157 a year
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
1d
Field Waste Representative - Class 2
Safetykleen —Bury St. Edmunds
- £37,000 - £41,200 a year
- 8 hour shift
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Saleroom Manager - Interiors Sales
Cheffins —Cambridge
- Full-time
- Sales
- Microsoft Office
- Supervising experience
Delivery Station Supervisor
JD.COM INTERNATIONAL UK LTD —Cambridge
- Leadership
Quick apply
Laboratory Technician
Avantor —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Office Junior - Transport
Eagle Freight Terminal LTD —Ipswich
- £18,200 - £27,000 a year
- Full-time
- Microsoft Word
- No experience needed
- Accounting
Quick apply
Technology Trials Manager
Agrii —Great Dunmow
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Travel
- Free parking
- Store discount
Quick apply

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Collections Customer Operations Manager

Royal Mail Group -
Ipswich

Apply Now

Job details

Full-time
6 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Management
Leadership

Full job description

Job reference number 340878
Collections Customer Operations Manager
£45,888 - £50,476 (dependent on experience) plus potential 10% bonus, 25 days annual leave and generous pension
Full time, Permanent

To cover offices in Ipswich, Stowmarket, Hadleigh, Felixstowe & Woodbridge

ABOUT US

We believe great things are possible and we help make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

THE ROLE

Full accountability for the Collections operation, you’ll lead and inspire a team of front-line colleagues to efficiently collect items from small to medium outlets and deliver an excellent quality of service as you interact with customers from all walks of life.

Being a great leader means creating a positive and engaging work environment, promoting inclusivity, and being a role model by living our values.

To ensure we reach our best with people management, resource planning and specialist project activity, you’ll also partner with Trade Union to keep raising the bar as you coach your team to deliver performance improvement. This role is integral to making sure our collection operation runs as smoothly as possible. You’ll play a major part in the trust we build with customers.

SHIFT PATTERN - Monday to Friday, hours between 12:00 - 20:15

WHAT YOU’LL GET

We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on target bonus, generous holiday allowance, flexible working options, a pension scheme and an excellent parental leave policy. You’ll also benefit from enhanced family friendly support, including enhanced maternity pay, paternity leave, adoption leave and shared parental leave. As part of our commitment to your wellbeing, you’ll receive supportive and generous company sick pay, and eligibility to a level of employer funded dental insurance* and a health assessment every two years*. You’ll have access to your personalised benefits account through our MyBundle+ platform, where you can choose from more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.

Your wellbeing matters to us, which is why you and your family have 24/7 access to tools, services and advice supporting your physical, mental, financial and social health—completely free. And of course, there are all the exciting career opportunities that come with leading a team and shaping key decisions. All this comes with the great sense of pride you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation from a letters business to a parcels business.

ABOUT YOU

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach, collaborate and you’re not afraid to do things differently and champion change, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

NEXT STEPS

Ready to apply? Then complete your application online and submit your CV. If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

If you are successful in your application, you be provided with the necessary training to support you in your new role. As part of your induction journey, you will be required to attend a week of formal classroom training. You will be required to travel and, dependant on location of the training, you may need to stay overnight. This training will be during the second or third week of you being appointed to role.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Friday 24th July . Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #LIMRT

Apply Now

Refine Your Search

collections customer operations manager jobs in chevington, sfk

Collections Customer Operations Manager

Renewals Manager

Fast Fit Centre Manager

Cleaning Account Manager

Commercial Recruitment Coordinator - Full time FTC

Commercial Recruitment Coordinator - Part time FTC

Publishing / Assistant / Development Editors

Finance Manager

End Of Contract Associate

Performance & Quality Officer

Range Manager

Team Leader (Supervisor)

General Manager

Transport Coordinator

Field Waste Representative - Class 2

Saleroom Manager - Interiors Sales

Delivery Station Supervisor

Laboratory Technician

Office Junior - Transport

Technology Trials Manager

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