About Us:
Contract Candles and Diffusers Ltd is a company built on traditional, hard-working, family values. We are committed to our customers, employees and future generations. We are passionate about service and quality, and our mission is to continue to use our knowledge and experience to produce the finest products for leading luxury brands.
Overview:
The Demand Planner plays a pivotal role in bridging customer requirements with manufacturing capability at Contract Candles & Diffusers. Reporting to the Head of Planning and Procurement, the role is responsible for translating new client orders into accurate, deliverable production schedules, from item code creation through to finished-goods despatch. The successful candidate will be a confident communicator, organised under pressure and proactive in resolving issues as they arise on the factory floor.
What you will do:
System & Data Setup
- Create and maintain accurate item codes, Bills of Materials (BOMs) and routings within Microsoft Dynamics 365 Business Central.
- Ensure all master data is correctly structured to support production, purchasing and stock control activities.
Order Processing & Scheduling
- Process new orders received from the Business Relationship (BR) team in a timely and accurate manner.
- Create Sales Orders and schedule corresponding Production Orders to align with capacity, lead times and customer expectations.
- Place Purchase Orders for free-issue and bespoke materials required to fulfil client orders.
Stock & Componentry Management
- Take ownership of client-based componentry levels, ensuring sufficient stock is available to meet planned production.
- Monitor and manage stock holdings to minimise shortages, obsolescence and excess inventory.
Production Oversight & Communication
- Follow orders through the factory, acting as the primary point of contact for any production or supply issues.
- Provide regular, clear updates to the Business Relationship team regarding order status, lead-time changes or risks.
- Work collaboratively with Production, Procurement and Quality teams to keep orders on track.
Experience:
Essential:
- Strong computer literacy with confident use of the Microsoft Office suite (Outlook, Excel, Word).
- Proven ability to manage multiple priorities, work to deadlines and remain calm under pressure.
- Excellent attention to detail and a methodical approach to data and process.
- Strong communication skills, both written and verbal, with the ability to liaise across departments.
Desirable:
- Previous experience with Microsoft Dynamics 365 Business Central or a comparable ERP system.
- Background in a manufacturing, FMCG or contract production environment.
- Familiarity with item code structures, BOMs and production routings.
Qualities:
- Team player who enjoys working collaboratively and supporting colleagues.
- Self-motivated and proactive, taking ownership of issues through to resolution.
- Resilient and composed when working under pressure or to tight deadlines.
- Curious mindset, keen to understand processes end-to-end and identify improvements.
CC&D have the ambition to be the best luxury candle manufacturer in the world with a key focus on sustainability. Our mission is to integrate sustainability into every aspect of our business operations. We strive to lead by example, inspire positive change, and create a more sustainable future for generations to come.
Job Types: Full-time, Permanent
Pay: £35,000.00-£37,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Work Location: In person
