First line managers Work, Jobs in Chigwell, Ess (with Salaries)

Applications Team Leader
PDL Finance Ltd —Loughton
- Full-time
- Customer service
- Computer skills
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
10d
Warehouse Days Supervisor
Savona Foodservice —Barking
- £33,830 a year
- Full-time
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
7d
Security Control Room Officer in Security Operations - Debden Site
Bank of England —Loughton
- £28,640 a year
- Full-time
- Annual leave
15h
Retail Trainee Manager
Majestic Wine Warehouses Ltd. —Loughton
- £29,080.48 a year
- Weekend availability
- Customer service
- Travel
- Leadership
- Employee discount
- Sick pay
3d
Summer Intelligence Internships with MI5
Security Service (MI5) —London
- £4,849 a month
- Seasonal
- Internship
4d
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
Retail Operations Manager
Cakes & Bakes —Romford
- £30,000 - £37,000 a year
- Full-time
- Sales
- Customer service
- Bakery
- Employee discount
Quick apply
Stock controller - Regent Street
Maje —London
- Full-time
- Employee discount
Quick apply
Junior Lettings Negotiator
Brookings —Romford
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
Quick apply
9d
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
Early Years Director
Kinderzimmer UK —London
- Full-time
- Hybrid work
- Team management
- Recruiting
- Budgeting
- Free parking
- Work from home
Quick apply
HR Generalist
LondonEnergy —London
- £57,000 - £62,000 a year
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Guest Experience Executive
JETEX —Biggin Hill
- £27,000 a year
- Full-time
- Customer service
- Organisational skills
- Cleaning
- Life insurance
- Referral programme
Quick apply
3d
Delivery Support Officer
Post Office Ltd —London
- Full-time
- Annual leave
- Employee assistance programme
2d
Night Public Area Cleaner – The Stratford Hotel (East London)
The Stratford Hotel —London
- £13 - £14 an hour
- Weekend availability
- Bar
- English
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
Fire Safety Inspector- 0 hours contract
Innovus —South West London
- Up to £16.50 an hour
- System design
- Bachelor's degree
- Travel
- Employee discount
Quick apply
Waiter/Waitress | Langosteria Opening | Fine Dining Restaurant
Langosteria —London
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
Service Desk Ops Manager
DXC Technology —London
- Continuous improvement
- Recruiting
- Training & development

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first line managers jobs near chigwell, ess

Applications Team Leader

PDL Finance Ltd -
Loughton

Quick apply

Job details

Full-time
4 days ago

Benefits

On-site gym
Annual leave
Company pension
Private medical insurance
Referral programme
On-site parking

Qualifications

Financial Conduct Authority guidelines
Customer service
GCSE
Mentoring junior staff
Microsoft Office Suite
Performance management
Computer skills
Management reporting
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Main Purpose of the Role: Understand and proactively manage departmental KPIs, working to achieve the expectations set by the Underwriting Manager. Lead, motivate, and develop the team to make informed, fair, and responsible lending decisions, ensuring good customer outcomes remain at the heart of every interaction. Foster a positive, high-performing culture that promotes accountability, collaboration, continuous improvement, and a customer-first mindset, whilst supporting the achievement of departmental objectives and business goals.

Salary:Competitive

Benefits

Working within a newly refurbished dedicated office space with onsite employee gym.
On site parking
Private Medical Insurance
Central Line Train station within one-minute walk with quick access to Central London.
Close road links to M11/M25/A406/A12 and London
Breakout space including games tables/machines
Social events
Pension Scheme
Healthshield (health cash back scheme and counselling services).
28 days annual leave, incl. Bank Holidays, per annum, with an additional day per year of service (capped at 33 days)
Eye Test / Glasses reimbursement scheme.
Various team and personal reward incentives
Referral programme

Main Duties and Responsibilities for Applications Administrator

Responsible for cultivating and leading a positive team culture, ensuring high levels of engagement, collaboration, inclusion, and accountability, while supporting employee development and driving excellent business and customer outcomes
Support the team in delivering good customers outcomes by developing their understanding on how good outcomes can be achieved
Use your knowledge and experience to develop and assist your team in their daily tasks, guiding and supporting them to be the best they can be
Ensure each member of the team is fully aware of what is expected of them and given the tools to achieve this
Lead by example and manage the team in a professional manner. This includes proactively managing any employee-related issues and proactively dealing with any issues that may arise
Keep the team motivated to perform at the highest level. This includes setting incentives (in-line with Compliance guidelines) and arranging team building activities
Ensure your team are adhering to the Responsible Lending Policy and Procedure and all other relevant policies and procedures
Demonstrate a commitment to regulatory compliance by consistently adhering to FCA, Data Protection, and other applicable legal requirements, while following established company policies, procedures, and best practice standards.
Each member of the team to be met with on a monthly basis (The Underwriting Manager to join quarterly) to discuss achievements, areas of improvements and aims for the coming month. A summary of these meetings will be required to be written up and added to the relevant employee’s file
Ensure your team work together effectively so that the customer receives an efficient service each time they contact Mr Lender
Communicate with the team, around any changes or important information
Work with the QA and Compliance Team leader, to go through your teams feedback from the previous week and discuss trends and mitigation (Trends and mitigation to be summarised to the Underwriting manager)
Proactively come up with ideas to improve overall customer outcomes, customer journey and the efficiency of the team
Action requests, where necessary, on behalf of the team to provide customers with final outcomes
Report on your teams KPI’s, ensuring any under performance is considered and support and training is given which is monitored, in line with process
Collate and circulate the end of day stats, providing an update on your team’s performance for the day and month to date

This is a summary of the role and the employee is expected to undertake additional ad-hoc duties

Person Specification /Skills/Education and Attributes:

Essential:

Experience of at least 3 years, managing a team within a call centre environment

Highly desirable:

GCSE grade C or above in English and Maths is essential
Excellent communication at all levels
Strong written and verbal communication including the ability to influence decisions
A personable approach
Good listening skills
Accurate attention to detail
Good time management - ability to organise/manage own workload and meet strict deadlines
Ability to advise/support/coach/develop your team
Ability to motivate yourself and others
Excellent customer service - ability to provide solutions
A good knowledge of computers and MS Office software, particularly Excel for reporting purposes
You must act with integrity
You must act with due care, skill and diligence
You must be open and cooperative with the FCA, the PRA and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must observe proper standards of market conduct

Job Type: Full-time

Education:

GCSE or equivalent (required)

Experience:

People Management : 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in chigwell, ess

Applications Team Leader

Customer Experience and Operations Manager

Warehouse Days Supervisor

Security Control Room Officer in Security Operations - Debden Site

Retail Trainee Manager

Summer Intelligence Internships with MI5

HR Administrator

Retail Operations Manager

Stock controller - Regent Street

Junior Lettings Negotiator

Junior IT Support

Early Years Director

HR Generalist

Guest Experience Executive

Delivery Support Officer

Night Public Area Cleaner – The Stratford Hotel (East London)

Fire Safety Inspector- 0 hours contract

Waiter/Waitress | Langosteria Opening | Fine Dining Restaurant

Victims Liaison Officer - Public Protection - Hertfordshire - East of England

Service Desk Ops Manager

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