Technical lead Work, Jobs in Chilton, Oxf (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Mission Systems Team Lead
Astroscale —Didcot
- £65,000 - £98,000 a year
- Full-time
- Hybrid work
- System design
- Team management
- Recruiting
- Life insurance
- Sick pay
9d
Payload Systems Project Lead
MDA Space —Didcot
- Hybrid work
- Engineering
- System design
- Communication skills
- Employee assistance programme
- Life insurance
Ground Segment Systems Team Lead
Astroscale —Didcot
- £65,000 - £98,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- Bachelor's degree
- Life insurance
- Sick pay
9d
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Procurement Specialist - Electronics
MDA Space and Robotics Ltd —Didcot
- Hybrid work
- Business development
- Bachelor's degree
- Organisational skills
- Employee assistance programme
- Life insurance
Team Lead, Technical Support
Seequent —Reading
- Remote
- Computer literacy
- English
- Continuous improvement
Senior Mission Operations Preparation Engineer
Astroscale —Didcot
- £60,000 - £94,000 a year
- Full-time
- Hybrid work
- Engineering
- Scripting
- Life insurance
- Sick pay
Production Manager
Open Cosmos —Didcot
- ERP systems
- Team management
Operational Performance Assurance Lead - 12 Month FTC
Leidos —Bicester
- £58,400 - £74,900 a year
- Full-time
- Contracts
- Annual leave
- Work from home
14d
Project Manager
Infleqtion —Harwell
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Travel
- Annual leave
- Work from home
Quick apply
Geospatial & Data Analyst
Evenlode Landscape Recovery Limited —Oxford
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- AI
- Annual leave
- Flexitime
Quick apply
Senior Technical Policy Executive
The Horticultural Trades Association —Didcot
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Events & Digital Marketing Coordinator
Oakley Food Projects —Wokingham
- £22,450 - £25,650 a year
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Profit sharing
Quick apply
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Computer Science
- AWS
- Team management
- Annual leave
- Flexible schedule
UNIX Solaris Specialist
UK Atomic Energy Authority —Culham
- £57,117 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Quick apply
CDM Manager
UK Atomic Energy Authority —Culham
- £64,115 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Indirect Procurement & Supply Chain Officer - Fixed term
Astroscale —Didcot
- £35,000 - £65,000 a year
- Hybrid work
- Engineering
- English
- Master's degree
- Life insurance
- Sick pay
Ground Segment Systems Engineer
Astroscale —Didcot
- £40,000 - £85,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- Java
- Life insurance
- Sick pay
NPI Quality Lead
LTi- Metaltech —Abingdon
- £50,000 - £60,000 a year
- Full-time
- Engineering
- Quality control
- In-person
- Free parking
- Annual leave
Quick apply
9d

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IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Charity and third-sector experience
IT team management
Incident queue management
Ticket management
Microsoft Office Suite
Continuous improvement
Ticket management systems
Mobile device management
Customer support
Information technology team management
Communication skills
Intune
Mobile devices

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

technical lead jobs in chilton, oxf

IT Helpdesk Team Lead

Mission Systems Team Lead

Payload Systems Project Lead

Ground Segment Systems Team Lead

IT Project Manager

Procurement Specialist - Electronics

Team Lead, Technical Support

Senior Mission Operations Preparation Engineer

Production Manager

Operational Performance Assurance Lead - 12 Month FTC

Project Manager

Geospatial & Data Analyst

Senior Technical Policy Executive

Events & Digital Marketing Coordinator

Head of Engineering (Hybrid)

UNIX Solaris Specialist

CDM Manager

Indirect Procurement & Supply Chain Officer - Fixed term

Ground Segment Systems Engineer

NPI Quality Lead

I want to receive the latest job alerts for technical lead in chilton, oxf

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