Customer support representative Work, Jobs in Chipping, Lan (with Salaries)

Sales Development Representative - Renewals & Retention
BES Group —Preston
- Up to £30,000 a year
- Full-time
- CRM software
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Virtual Sales Representative
Premiership TV —Blackpool
- £26,000.00 - £63,720.84 a year
- Full-time
- Analysis skills
- In-person
Quick apply
14d
Customer Case Manager
ENWL —Preston
- £35,000 - £38,500 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Service Representative
William Hill —Southport
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Compliance Information Specialist - HVAC
OnwardHomes —Accrington
- £40,650 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee discount
14d
Customer Liaison Representative
Mitie —Preston
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Customer Support Executive
PC Group —Blackburn
- Temporary
- Hybrid work
- APIs
- Communication skills
Quick apply
Customer Assistant
Sefton Council —Southport
- £13.20 an hour
- Part-time
- Bar
- Café
Project Planner
ENWL —Preston
- Up to £60,000 a year
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Responsive Repairs Manager
Lancaster City Council —Morecambe
- £45,091 - £49,282 a year
- Hybrid work
- Annual leave
Client Support Representative
SS&C Technologies —Burnley
- Full-time
- Microsoft Word
- Microsoft Excel
- Financial services
- Free parking
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Representative
Search Hiredonline —Skipton West
- Customer service
- Communication skills
1d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Service Representatives – Chorley, Lancashire
Health and Fitness Education —Chorley
- From £23,795 a year
- Part-time
- Communication skills
- Annual leave
Business Developer
Howdens Joinery Co. —Carnforth
- Full-time
- Sales
- Annual leave
- Employee discount
Sales - Sales Advisor - UK
New Look —Southport
- Part-time
- Microsoft Word
9d
Sales Administrator
Melba Swintex —Ramsbottom
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Senior HR Advisor
Precision Polymer Engineering Limited —Blackburn
- £45,000 - £50,000 a year
- Full-time
- Human resources
- Annual leave
Head of Year
Star Academies —Morecambe
- £27,126.07 - £29,617.88 a year
- Call to connect
- Organisational skills
- School
7d

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Sales Development Representative - Renewals & Retention

BES Group -
Preston

Apply Now

Job details

Permanent | Full-time
Up to £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

CRM software
Facilities management
Presentation skills
Sales pipeline
B2B sales
Organisational skills
Contracts
Account management
Communication skills
Negotiation

Full job description

Who we are in a nutshell.

At British Engineering Services Group, we pride ourselves on being the leading end to end risk management solutions provider in the UK and Ireland. That means it’s our job to help keep our customers’ assets legally compliant, operational and, above all else, safe. We’re able to achieve this with a team of only the very best, most talented people.

With safety our number one priority, it’s no surprise that our Electrical division is all about electrical compliance. We’re experts in this field, carrying out hundreds of essential Electrical Installation Condition Report (EICR’s) and other critical inspections for our customers every single day. What’s more, we are a leading specialist Electric Vehicle (EV) charging solutions provider, not only managing the end-to-end installation, but the ongoing routine safety examinations.

What will you be doing?

As a Renewals & Retention Sales Development Representative (SDR) for British Engineering Services Group Electrical division, you will be responsible for managing and converting an existing customer portfolio to secure contract renewals and drive revenue growth. You’ll play a key role in maximising retention, identifying upsell opportunities and ensuring a seamless customer journey from early engagement through to renewal and handover.

You will:

Proactively manage assigned accounts with upcoming renewals
Engage customers up to 12 months ahead of renewal to understand needs and future plans
Build strong relationships with key stakeholders and decision makers
Identify and convert upsell opportunities within existing accounts
Manage a structured renewals and upsell pipeline to ensure full coverage
Produce accurate, commercially sound renewal and upsell quotations
Apply CPI increases in line with company guidelines
Prepare clear, professional proposals with itemised pricing
Maintain 100% CRM compliance with accurate and up-to-date information
Negotiate to secure contract renewals and increased contract value
Ensure timely, accurate handover of renewed contracts to operational teams
Deliver a professional and seamless customer experience throughout

As part of our team, you will get:

A starting salary up to £30,000 (depending on experience)
Bonus scheme - approx. £6,000 additional annual OTE
Company Pension Scheme
Annual salary review
20 days annual leave (increasing by 1 day with each year of service up to 25 days) plus 8 bank holidays
An extra day’s holiday to take on Christmas Eve each year
Access to our holiday buy scheme
Electric Vehicle salary sacrifice scheme
Discounts and savings via our employee benefits portal
Health and wellbeing support via our Employee Assistance Programme
Company wide volunteering scheme

To join our team, you will need:

Proven experience in B2B sales, account management or renewals
Experience managing an existing customer portfolio
Strong commercial awareness and negotiation skills
Ability to identify and convert upsell opportunities
Strong organisational and pipeline management skills
Experience using CRM systems (Eworks or similar desirable)
Excellent relationship building and stakeholder management skills
Strong communication and presentation skills
A proactive, structured and detail‑focused approach
Experience within electrical services, compliance or facilities management is desirable but not essential.

Please find full details on the attached Role Profile.

We want you to be you

Our focus on diversity, equality and inclusion is here to stay.

Our team is made up of some of the most skilled and talented people and that’s what matters to us. At British Engineering Services Group, we want our people to know that they can be their true authentic selves at work, it really is that simple.

What’s more, we’re a Real Living Wage employer across our complete business and we are delighted to have pledged our commitment to the military community by signing the Armed Forces Covenant.

Go for it! Research suggests that some people tend to only apply for roles if they meet all requirements. If you don't meet every point above but still feel like you could really help make a difference in this role, please apply, you might be exactly what we’re looking for.

To apply for this role, simply click ‘Apply’. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy! Please note, successful candidates will be required to complete the relevant background checks as part of the recruitment process.

British Engineering Services Group, where our people and our customers come before everything else.

Apply Now

Refine Your Search

customer support representative jobs in chipping, lan

Sales Development Representative - Renewals & Retention

Virtual Sales Representative

Customer Case Manager

Customer Service Representative

Compliance Information Specialist - HVAC

Customer Liaison Representative

Customer Support Executive

Customer Assistant

Project Planner

Responsive Repairs Manager

Client Support Representative

JUNIOR SALES ADVISOR

Customer Service Representative

JUNIOR SALES CONSULTANT

Customer Service Representatives – Chorley, Lancashire

Business Developer

Sales - Sales Advisor - UK

Sales Administrator

Senior HR Advisor

Head of Year

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