Technical lead Work, Jobs in Chislehurst, Gtl (with Salaries)

Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
Technical Services Consultant, EMEA (Services Team)
SEMrush —London
- APIs
- Annual leave
Growth and Pursuit Lead
CGI —London
- Full-time
- Microsoft Powerpoint
- Business development
- Analysis skills
Quick apply
Lead Data Product Owner
Claims Recruitment Services —Reigate
- Conflict management
Tech Lead, Remote Assist - Robotaxi
Wayve —London
- Full-time
- Hybrid work
Lead Programme Technical Engineer
North —London
- Full-time
- Analysis skills
- Team management
- Training & development
- Employee assistance programme
Technical Delivery Manager
Aristocrat Interactive —London
- Full-time
- DevOps
- Travel
- Organisational skills
Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee assistance programme
7d
Technical Deployment Lead
Anthropic —London
- £165,000 - £230,000 a year
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Machine learning
- Flexible schedule
5d
Product Lead (Pre booking experience)
IAG Loyalty —Crawley
- Full-time
- Hybrid work
- Agile
- Communication skills
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
7d
Website Coordinator
Hill's Pet Nutrition —Surrey
- £36,900 - £41,000 a year
- Google Suite
- Doctoral degree
- Bachelor's degree
Tech Lead, Autonomy Performance - Robotaxi
Wayve —London
- Full-time
- Hybrid work
- Software troubleshooting
- Leadership
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Flexible schedule
Technical Account Manager
Blis —London
- Hybrid work
- Mentoring
- Communication skills
- Analytics
20h
Director - Founder's Office (Product & Tech)
Zapp —London
- Full-time
- Presentation skills
- Product management
- Communication skills
- Annual leave
- Sick pay
Central Expansion Lead
Gigs —London
- £115,000 - £255,000 a year
- Travel
Multinational Operations Lead
Chubb —London
- Full-time
- Business development
- Continuous improvement
- Team management
Mechanical Technical Lead
Leidos —Horndon on the Hill
- £44,700 - £57,300 a year
- Overtime
- Engineering
- Travel
- Mechanical knowledge
- Annual leave
Technical Support Manager
Sharp —Swanley
- Full-time
- Continuous improvement
- Team management
- Training & development

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Onsite Technical Lead

ABACUS -
London

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
Desktop support
TCP
Client engagement
User account provisioning
Ticket management
Microsoft Exchange
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Mobile device management
IP networking
Customer support
VMWare
vSphere
Intune
Mobile devices
Identity & access management

Full job description

Job Summary:
As Technician of Site Services , you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod's assigned client base. While your role's primary focus is to physically service clients in their offices and home offices, all members of the Pod must be based in our London office or client sites 5 days a week. All members of the Pod must be willing to respond to email tickets, phone calls, remote support sessions and other forms of remote support as requested by their manager.

As a contributing member of a Support Pod, you will spend your time collaborating and communicating with clients, colleagues, and 3rd parties to resolve technical issues and implement new technological devices and services.

Responsibilities:
• Provide best in class technical support to our clients primarily onsite and additionally via phone, email and remote.
• Support and install all hardware at client sites, including but not limited to: Abacus infrastructure, workstations, printers, and peripherals.
• Effectively communicate with both clients and peers ensuring timely responses to client tickets.
• Record all work activities in a timesheet in our ticketing system (ConnectWise).
• Be one of the primary onsite resource for the UK Support team and build relationships with UK client users. Home visits to set-up or troubleshoot client equipment when necessary.
• Must be able to multi-task client issues when applicable.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Must be amenable to occasional travel.
• Must meet the minimum standard for personal key performance indicators.
• Must contribute to the overall success of team mandated goals and key performance indicators.
• Must be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for client onboardings and other project work.

Requirements (Must Have):
• Incredible sense of pride and passion for what you do and a desire to help your teammates.
• Must be neat, organised, energetic, and show initiative.
• Minimum 3 years' experience working for a Managed Service Provider (MSP) or in IT roles demonstrating excellent customer service and support.
• Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
• Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
• Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Strong Technical Skills in the following areas:
• Create/Manage Active Directory accounts, groups & permissions
• Duo Security and other two factor authentication applications
• Microsoft Exchange Administration
• Azure Active Directory\Entra ID
• Troubleshoot hardware (video cards, USB & peripheral devices, Network appliances and drivers, etc.).
• Mobile device management technologies.
• Understanding of Networking fundamentals.
• VMware vSphere administration.
• Install, configure & manage print queues.
• Troubleshoot DNS, DHCP and TCP/IP issues.

Nice to Have:
• Managing or working in a multi-tenant environment.
• Experience working in Financial services.
• Microsoft certified.
• Ability to work through issues methodically.
• Experience administering Windows Server 2012 and above.
• Basic experience with policy management (Group Policy & Intune).

Schedule:
• Monday to Friday, 8 am to 5 pm.
• Out of hours on-call rotation for emergency onsite requirements.

Work Location:
• Based in Abacus UK office with visits to client offices.

The benefits package consists of:
• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance

If you feel you have the necessary experience to go forward for this role, please apply now. We'd love to see your CV.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

technical lead jobs in chislehurst, gtl

Onsite Technical Lead

Technical Services Consultant, EMEA (Services Team)

Growth and Pursuit Lead

Lead Data Product Owner

Tech Lead, Remote Assist - Robotaxi

Lead Programme Technical Engineer

Technical Delivery Manager

Technical Operations Team Leader

Technical Deployment Lead

Product Lead (Pre booking experience)

Global Head of Customer Experience & Success (Sales Team)

Website Coordinator

Tech Lead, Autonomy Performance - Robotaxi

Anthropic Fellows Program

Technical Account Manager

Director - Founder's Office (Product & Tech)

Central Expansion Lead

Multinational Operations Lead

Mechanical Technical Lead

Technical Support Manager

I want to receive the latest job alerts for technical lead in chislehurst, gtl

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