Customer care coordinator Work, Jobs in Choppington, Nbl (with Salaries)

Customer Service & Internal Sales Coordinator
Envea —Ashington
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Customer Service & Bookings Coordinator (£14.50 per hour)
Parkers Chauffeurs —Newcastle upon Tyne
- £14.50 an hour
- Customer service
- No experience needed
- Driving
- Free parking
Marketing and Events Coordinator
Blyth Tall Ship —Blyth
- £25,500 - £28,200 a year
- Full-time
- Social media management
- Project management
- Organisational skills
- Free parking
Quick apply
12d
Patient Services Coordinator
Curaleaf International —Sunderland
- Full-time
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
12d
Cafe Co-ordinator / Manager
Foundation For Good —Consett
- £24,999 - £25,000 a year
- Full-time
- In-person
- Café
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Meeting and Events Sales Coordinator
Sodexo —Newcastle upon Tyne
- £26,500 - £28,974 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1h
Business Development Coordinator
ASSA ABLOY —Durham
- CRM software
- Sales
- Microsoft Office
1d

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customer care coordinator jobs near choppington, nbl

Customer Service & Internal Sales Coordinator

Envea -
Ashington

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

French
Sales support
Customer service
Sales administration
Microsoft Office
Administrative experience
Organisational skills
IT
Time management

Full job description

ENVEA is one of the world's leading companies in the field of environmental and industrial instrumentation, analysis and measurement. Since it was founded in 1978, ENVEA has designed, manufactured and marketed equipment for the continuous measurement of ambient air, emissions and industrial processes, as well as data processing software. A true flagship of French Industry and a pioneer in technology, throughout it history ENVEA has placed environmental protection and sustainable innovation at the heart of the development of its measuring instruments, its startegy and its founding values

Customer Service & Internal Sales Coordinator

Location: Ashington, Pulborough

About the Role

We are looking for a highly organised, proactive and customer-focused Customer Service & Internal Sales Coordinator to join our Test & Calibration team.

This is a varied and rewarding role where you will play a vital part in ensuring the smooth day-to-day running of our office operations. You will support our customers throughout the calibration and repair process, maintaining full traceability of customer instruments while delivering outstanding customer service.

Working closely with the Head of Laboratory and colleagues across the business, you will provide essential sales administration support, coordinate customer orders and help drive new business opportunities.

Key Responsibilities:

Sales Administration

Prepare and issue quotations for:

In-house calibration
On-site calibration
Delivery and collection services
Repairs
Subcontract calibration work

Follow up subcontracted work with third-party suppliers.
Chase customer purchase orders for repair and calibration work.
Maintain and manage the open order backlog, ensuring records remain accurate and up to date.
Maintain customer records within our calibration management software.
Liaise with colleagues across the business, including our remote Finance team.
Support the Head of Laboratory with internal sales activities and business development initiatives.

Customer Service

Respond promptly and professionally to customer enquiries by telephone and email.
Monitor calibration progress and proactively communicate any delays to customers.
Manage monthly calibration reminder communications and follow up where required.
Process goods received and dispatched using the company's management system.
Build strong, long-term relationships by delivering a consistently high standard of customer service.

General Duties

Provide flexible support across the business as required.
Work collaboratively within a small team, assisting colleagues to ensure business objectives are achieved.
Contribute to the continuous improvement of internal processes and customer service standards.

Experience

You will ideally have experience in:

Sales administration
Customer service
Internal sales or sales support
Working in a busy administrative environment

Experience within a technical, engineering or calibration environment would be advantageous but is not essential, as full training will be provided.

Skills

You will be:

Highly organised with excellent attention to detail.
Self-motivated, proactive and able to manage your own workload.
Passionate about delivering exceptional customer service.
An excellent administrator with strong IT skills, including Microsoft Office.
A confident communicator with the ability to build positive relationships at all levels.
Comfortable working independently as well as collaboratively within a team.
Able to prioritise multiple tasks and meet deadlines in a fast-paced environment.

Personal Attributes

We're looking for someone who:

Has a positive, flexible and can-do attitude.
Takes pride in delivering excellent customer service.
Demonstrates strong time management and organisational skills.
Is reliable, dependable and committed to achieving high standards.
Enjoys solving problems and taking ownership of their work.
Communicates clearly and professionally, both verbally and in writing.
Is adaptable and willing to support different areas of the business when required.

What We Offer

Competitive salary.
Company pension.
Private healthcare.
Full training on our systems and processes.
A varied and interesting role with opportunities for personal and professional development.
A friendly, supportive and collaborative working environment.
The opportunity to be part of a growing and successful calibration business where your contribution will make a real difference.

If you enjoy working in a fast-paced environment, take pride in providing excellent customer service and are looking for a role where no two days are the same, we would love to hear from you.

Apply Now

Refine Your Search

customer care coordinator jobs in choppington, nbl

Customer Service & Internal Sales Coordinator

Customer Service & Bookings Coordinator (£14.50 per hour)

Marketing and Events Coordinator

Patient Services Coordinator

Cafe Co-ordinator / Manager

Meeting and Events Sales Coordinator

Business Development Coordinator

Other jobs to consider

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