Night manager Work, Jobs in Chorleywood, Hrt (with Salaries)

Night Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Free parking
- Sick pay
Quick apply
16h
Night Duty Manager
Riverstone Kensington - Concierge —London
- Up to £46,000 a year
- 12 hour shift
- Customer service
- Computer literacy
- Hotel
- Employee discount
Quick apply
13d
Night Manager
Burnham Beeches Hotel —Burnham
- Full-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Night Manager
Single Homeless Project —London
- £34,127.11 - £36,947.49 a year
- Full-time
- Team management
- Leadership
- Annual leave
- Employee discount
Quick apply
1d
Residential Life Night Manager
London School of Economics and Political Science —London
- £43,277 - £55,497 a year
- Night shift
- Travel
- Communication skills
- School
- Annual leave
1d
Night Manager
Starhotels —London
- £30,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee discount
- Referral programme
Quick apply
10h
Night Manager
YHA England & Wales —London
- £13.63 an hour
- Night shift
- Microsoft Word
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount
11d
Night Manager
Reception —London
- Full-time
- Hotel
- Team management
- Organisational skills
- Employee discount
- Referral programme
Quick apply
14d
Night Manager
Amano Group —London
- £33,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Employee discount
- Referral programme
Quick apply
5d
Warehouse Shift Manager- Nights
Booker Group —Hemel Hempstead
- Night shift
- Employee assistance programme
- Employee discount
Quick apply
6d
Night Manager
NOVOTEL —London
- £17.18 an hour
- Weekend availability
- Management
- English
- Hotel
- Employee discount
Quick apply
Night Manager
RAFFLES —London
- Full-time
- Hotel
- Communication skills
- Time management
- Employee assistance programme
- Sick pay
Quick apply
7d
Night Manager
Richmond Harbour Hotel —Richmond
- £26,000 - £28,000 a year
- Part-time
- Hotel
- Guest services
- Employee assistance programme
Quick apply
Night Manager
Hilton —London
- £34,427.72 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Night Transport Manager
The Bread Factory —London
- Night shift
- Microsoft Excel
- Management
- Microsoft Office
- Employee discount
Night Duty Manager
Park Hyatt London River Thames —London
- Full-time
- Hotel
- Organisational skills
- Hotel experience
- Employee assistance programme
- Employee discount
Night Cleaning Site Manager
Bayleaf Facilities Management Ltd —London
- £33,000 a year
- Full-time
- Hospitality
- Spanish
- Management
- Referral programme
Quick apply
1d
Night Warehouse Section Leader - 12m FTC
Gist Limited —Hemel Hempstead
- Up to £35,000 a year
- Weekend availability
- Continuous improvement
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
18h
Night Manager
DOUBLETREE LONDON HYDE PARK HOTEL —London
- £30,000 a year
- Full-time
- Hospitality
- Computer literacy
- English
- Employee discount
- Referral programme
Quick apply
9d
Transport Shift Manager- Nights
Gist Limited —Hemel Hempstead
- Up to £45,000 a year
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme

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Night Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
16 hours ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Front of house supervision
Operations management
UK GDPR
Shift management
Internal department liaison
Complaint handling
Team management
Front desk
Leadership
Hotel front office operations
Hospitality management

Full job description

Job Overview:

The Night Duty Manager is responsible for overseeing the hotel’s day-to-day operations during night shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

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I want to receive the latest job alerts for night manager in chorleywood, hrt

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