About The Organisation
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
The Role
To participate fully in the routine work of the Telephone department.
This is a flexi position covering day shift, night shift, back shift and weekend shifts.
In this key role, you will:
-
Answer correct and transfer all incoming and outgoing calls over the main telephone system.
-
Use and transfer from the telephone directory menu.
-
In the event of a major breakdown of the main telephone system initiate the back-up system and answer connect and transfer all incoming and outgoing calls over the system.
-
Use the paging consul, change batteries and re-programme pocket page receivers.
What You'll Bring:
-
Training and or qualifications required: Numerate, literate, communication and practical skills.
-
Computer skills.
-
Telecommunications systems knowledge
-
Health and Safety
-
Fire Safety
What we Offer
As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:
-
Annual Leave - 35 days including public holidays
-
Generous NHS pension scheme
-
Annual incremental salary progression
-
Paid sick leave increasing with length of service
-
NHS discounts and more.
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
- Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
For informal discussion, please contact Joanne McEwan on [email protected]
If you have any questions about the recruitment process or require support with your application, contact Jessica Murphy Recruitment Administrator on [email protected]
