Associate manager Work, Jobs in Churchill, Wor (with Salaries)

Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Associate Product Manager
Open GI —Worcester
- Full-time
- Hybrid work
- Bachelor's degree
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
6d
Associate Product Manager
Open GI Limited —Worcester
- Bachelor's degree
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Hospital Procurement Support Specialist
AniCura Group —Solihull
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Communication skills
4d
Assistant Store Manager
Footasylum —Brierley Hill
- Organisational skills
- Communication skills
14d
Childrens Service Manager
Dignus Group —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Long Term Care Assoc Acct Mgr - Birmingham, AL
Teva —Birmingham
- £88,000 - £160,000 a year
- Nursing home
- Sales
- Bachelor's degree
- Annual leave
11d
Senior Planning Officer
Bromsgrove District Council —Bromsgrove
- £36,363 - £40,777 a year
- Full-time
- Master's degree
- Employee assistance programme
- Employee discount
Area Manager
Amazon UK Services Ltd. —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Manufacturing Manager
Mondelēz International —Birmingham
- Full-time
- Maintenance
- Project management
- Leadership
14d
Project Support Apprentice
Solihull Metropolitan Borough Council —St. Alphege
- £24,796 - £25,583 a year
- Administrative experience
4d
Sales Associate
LEGO —Birmingham
- Annual leave
- Employee discount
Sales Associate
Ernest Jones —Lye and Wollescote
- £12.71 an hour
- Part-time
- Employee discount
11h
Associate Product Manager
HM Revenue and Customs —Birmingham
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Presentation skills
- Work from home
4d
Associate Director
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Business
- Communication skills
Senior Psychotherapist / Counselling/Clinical Psychologist
Phinity Therapy —Birmingham
- £35 - £165 an hour
- Weekend availability
- Microsoft Excel
- Patient care
- IT
- Free parking
- Referral programme
Quick apply
Retail Sales Advisor - Wednesbury
Oak Furnitureland —Wednesbury
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
13d
Operations Associate, Midlands, UK
Modern Milkman —Lichfield
- £34,000 - £36,000 a year
- Warehouse experience
- Employee discount
- Life insurance
Quick apply
14d
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
6d

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Associate Customer Relationship Manager

nGeneration -
Bromsgrove

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As an Associate Customer Relations Manager (ACRM), you will play a pivotal role in ensuring the satisfaction of our clients by helping Account Managers, manage their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as a point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Assist with Administration tasks for the Account Management team and the Business Support Team.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Assist with managing customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Possibility of attending customers head office as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £28,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

associate manager jobs in churchill, wor

Associate Customer Relationship Manager

Associate Product Manager - Accounting, Taxation & Payments

Associate Product Manager

Associate Product Manager

Hospital Procurement Support Specialist

Assistant Store Manager

Childrens Service Manager

Long Term Care Assoc Acct Mgr - Birmingham, AL

Senior Planning Officer

Area Manager

Manufacturing Manager

Project Support Apprentice

Sales Associate

Sales Associate

Associate Product Manager

Associate Director

Senior Psychotherapist / Counselling/Clinical Psychologist

Retail Sales Advisor - Wednesbury

Operations Associate, Midlands, UK

Learner Services Advisor

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