Customer relations representative Work, Jobs in Cinderford, Gls (with Salaries)

Employee Relations Advisor-12-Month FTC
Moog Inc. —Tewkesbury
- Full-time
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
Guest Service Manager
Almondsbury Inn & Lounge —Bristol
- £13.45 an hour
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
Quick apply
Registered Manager
Crossroads Care Gloucestershire —Gloucester
- £40,000 - £45,000 a year
- Full-time
- Business development
- Organisational skills
- Training & development
- Annual leave
- Referral programme
Quick apply
2d
Chef Manager
BaxterStorey UK —Emersons Green
- £35,000 a year
- Full-time
- Cooking
- Team management
- Recruiting
- Free parking
- Employee assistance programme
Quick apply
9d
Chef Manager
BaxterStorey —Emersons Green
- £35,000 a year
- No weekends
- Cooking
- Team management
- Recruiting
- Free parking
- Employee assistance programme
8d

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Employee Relations Advisor-12-Month FTC

Moog Inc. -
Tewkesbury

Apply Now

Job details

Full-time

Benefits

On-site gym
Annual leave
Company pension
Private medical insurance

Qualifications

Employee relations case handling
Coaching
Employment law
Employee relations
Continuous improvement
Human resources
Organisational skills
Training & development
Root cause analysis
Employee engagement
Leadership

Full job description

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title :

Employee Relations Advisor-12-Month FTC

Reporting To:

Business Partner AG HR

Work Schedule:

Onsite – Tewkesbury, GBR

Are you an experienced HR professional with a passion for employee relations and developing people managers? We are looking for a proactive and commercially minded HR Advisor to join our Tewkesbury HR team on a 12-month fixed-term contract. In this influential role, you will advise managers across the site, provide expert guidance on employee relations matters, support the resolution of complex people challenges, and build leadership capability through coaching and development. This is an exciting opportunity to make a real impact within a manufacturing environment where people, continuous improvement, and collaboration are central to our success.

Key responsibilities of the role

Provide pragmatic and timely advice to managers on a wide range of ER and HR issues including disciplinary, grievance, absence, capability, and flexible working.
Working in conjunction with the relevant managers, effectively support ER case management in a proactive and commercially focused manner. This may include drafting relevant documentation relating to the case, carrying out investigations and providing effective advice throughout the process.
Using both ER metrics and employee/manager feedback, analyse formal and informal ER issues to understand root causes and identify solutions for remedy or improvement.
Coach managers to ensure that management of ER matters is in line with current legislation and Moog policy and processes while remaining commercially appropriate.
Work with the site HRBP to build leadership capability and enhance managers’ understanding of employment legislation and best practice in support of positive employee relations. Support in the delivery of interventions such as workshops and coaching to address skills and knowledge gaps.
Act as the HR representative within the Employee Communications Council to advise on issues raised and support activities to improve employee engagement.
Active involvement in continuous improvement activities in order to improve efficiency and effectiveness of our HR processes in line with best practice.

Requirements for the role:

At least 3 years’ proven experience in providing generalist HR advice and hands on experience in managing employee relations cases across all areas
Solid knowledge of employment law, compliance and regulatory requirements
Proven track record in coaching and developing managers in all matters of ER
Strong organisational skills with the ability to work under pressure and on multiple projects or cases at a time
Customer focused and able to apply commercial focus and legislative knowledge to real situations in a business environment
Flexibility to support across varied shift patterns
Ability to sustain a working environment and behaviors that support the Company’s culture and values
Desirable - CIPD qualified (Minimum Level 5) and/or a related degree
Desirable – Previous experience in a manufacturing environment

What We Offer

Moog was named one of Glassdoor's Best Places to Work 2026.
Flexible benefits package.
Career development and progression opportunities.
33 days annual leave, including bank holidays.
Private medical insurance.
Mental health support and financial wellbeing advice.
State-of-the-art on-site gym with 24/7 access.
Generous life assurance.
Company pension contributions from 6%.
Employee share options.
EV charging facilities.

You Matter at Moog - Our Mission and Vision

At Moog, we are committed to diversity, equity and inclusion. We strive to create a culture where everyone is valued, respected and given equal opportunities to succeed. We empower our employees to bring their authentic selves to work and celebrate the differences that make us stronger.

Recruitment Agency Notice

We manage vacancies through direct hiring, employee referrals and selected recruitment partners. We only engage agencies that are part of our Preferred Supplier List (PSL).Speculative CVs submitted by agencies not on our PSL will not be considered, and no introduction fee will be payable.

#LI-LW1

#LI-Onsite

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customer relations representative jobs in cinderford, gls

Employee Relations Advisor-12-Month FTC

Guest Service Manager

Registered Manager

Chef Manager

Chef Manager

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