Support team leader Work, Jobs in Clare, Sfk (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
8d
Key Account Manager - Vegetable Seeds – UK & Scandinavia
Van Waveren Saaten GmbH \ RAGT Seeds Limited —Ickleton
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Travel
Quick apply
Assistant Manager
Suffolk County Council —Bury St. Edmunds
- £40,777 a year
- Full-time
- Team management
- Travel
- Recruiting
- Annual leave
Depden Care Farm Operations Manager
Depden Care Farm —Bury St. Edmunds
- £35,000 - £40,000 a year
- Full-time
- Writing skills
- Organisational skills
- Leadership
- Free parking
- Sick pay
Quick apply
4d
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Executive Assistant to the CEO (Hybrid Remote)
Endless Access LLC —Cambridge
- £22,500 - £24,000 a year
- Monday to Friday
- Hybrid work
- Research
- Travel
- AI
Quick apply
14d
Store Manager - Haverhill
Costa Limited —Haverhill
- Up to £36,000 a year
- Full-time
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Administration Team Leader
HSL Compliance Limited —Bury St. Edmunds
- Up to £30,000 a year
- CRM software
- ERP systems
- Mentoring
- Annual leave
- Sick pay
Quick apply
Assistant Manager (Front of House) - Stansted Airport
Pret A Manger —Stansted
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Deputy General Service Manager
Sodexo —Sudbury
- £32,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Employee assistance programme
Quick apply
9d
Technical Support Officers - Green Space and Heritage
West Suffolk Council —West Suffolk
- £30,515 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Regional Head of Housing Services
Anchor —Chelmsford
- £84,406 a year
- Remote
- Leadership
General Worker
Peake Fruit Ltd —Colchester
- From £12.71 an hour
- Seasonal
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
Regional Manager
Retail Innovation Group —Cambridge
- £30,596 - £30,597 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Associate Business Development Manager
Beyond Co —Newmarket
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- Salesforce
- Business development
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
2d
Head of Development & Partnerships
Calm Futures Limited —West Mersea
- £65,000 - £75,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
11d
Prisoner Escort & Custody Driver
Serco Plc —Colchester
- £2,400 - £31,063 a year
- Overtime
- Conflict management
- Communication skills
- Paid training
- Employee assistance programme
Education Welfare Officer
Suffolk County Council —Bury St. Edmunds
- £28,598 a year
- Full-time
- Hybrid work
- Experience working with children
- Communication skills
- School
- Annual leave
Administrator
Alliance Medical Ltd —Colchester
- £27,976 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
9d
Shop Assistant Thetford
Mencap —Thetford
- £24,785 a year
- Weekend availability
- Travel
- Training & development
- Cash handling
- Annual leave
- Employee discount
Quick apply

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support team leader jobs near clare, sfk

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
8 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

support team leader jobs in clare, sfk

Head of Customer Success

Key Account Manager - Vegetable Seeds – UK & Scandinavia

Assistant Manager

Depden Care Farm Operations Manager

Senior Customer Complaints & resolution

Executive Assistant to the CEO (Hybrid Remote)

Store Manager - Haverhill

Administration Team Leader

Assistant Manager (Front of House) - Stansted Airport

Deputy General Service Manager

Technical Support Officers - Green Space and Heritage

Regional Head of Housing Services

General Worker

Regional Manager

Associate Business Development Manager

Head of Development & Partnerships

Prisoner Escort & Custody Driver

Education Welfare Officer

Administrator

Shop Assistant Thetford

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