Quality assurance specialist Work, Jobs in Claxton, Nfk (with Salaries)

Quality Assurance and Training Specialist
Acclaim UK —Norwich
- From £25,500 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Microsoft Office
Quick apply
AUM : Learning, Skills & Employment - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
8d
Trainee CBTp Therapist
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Bachelor's degree
- No degree
- IT
- Annual leave
- Employee discount
1d
Deputy Base Adviser for Autism
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
1d
Deputy Social, Emotional and Mental Health (SEMH) Base Adviser
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
1d
Trainee CBTp Therapist
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Annual leave
- Employee discount
21h
Care Home Manager (Specialist Services)
Kingsley Specialist Services —Great Yarmouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
11d
Pension Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
9d
Administration & Compliance Assistant
Outcomes First Group —Halesworth
- Up to £20,000 a year
- Monday to Friday
- Microsoft Office
- Organisational skills
- School
- Employee discount
1d
Practice Consultant – Social Worker 10964
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
4d
Support Worker - Learning Disability Services
Kingsley Specialist Services —Beccles
- £13.85 an hour
- Weekend availability
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Occupational Therapist suitable for Newly Qualified
Outcomes First Group —Norwich
- Up to £53,200 a year
- Monday to Friday
- School
9d
Policy Wording/Contract Drafting Specialist, Delegated Authority
Marsh —Norwich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Casual Education Mentor
Keys Children —Great Yarmouth
- £25 - £40 an hour
- Teaching
- Employee discount
- Referral programme
Quick apply
14d
Senior Social Worker
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Temporary
- Hybrid work
- Employee discount
- Gym membership
7d
Advanced Nurse Practitioner
Norfolk & Suffolk Foundation Trust —Norwich
- £57,528 - £64,750 a year
- Full-time
- Management
- Master's degree
- Organisational skills
11d
Ceremony Team Agent
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Sales
- Microsoft Office
- Employee discount
- Gym membership
1d
Service Charges & Rent Manager
Saffron Housing Trust —Norwich
- £53,820 a year
- Full-time
- Microsoft Excel
- Customer service
- English
8d
Accounts Assistant
Larking Gowen —Diss
- From £25,000 a year
- Full-time
- QuickBooks
- Annual leave
- Employee assistance programme
Educational Psychologist
Norfolk County Council —Norwich
- Full-time
- Hybrid work
- Doctoral degree
- English
- Psychology
- Employee discount
- Gym membership

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quality assurance specialist jobs near claxton, nfk

Quality Assurance and Training Specialist

Acclaim UK -
Norwich

Quick apply

Job details

Full-time
From £25,500 a year

Benefits

Casual dress
On-site parking

Qualifications

Microsoft Word
Data analysis skills
Microsoft Office
Numeracy
Organisational skills
Computer skills

Full job description

The Role

As part of the Training, QA and Compliance team, you’ll be actively involved in both the onboarding and ongoing development of colleagues. From supporting new starter inductions to delivering tailored training and feedback sessions, you’ll help shape the learning journey across the organisation. You will coach and guide team members, identify development needs, and contribute to building a positive, high-performing learning culture.

With a strong eye (and ear) for detail, you will also be responsible for auditing calls and claims against defined matrices, ensuring that both competency and regulatory standards are consistently met. Your insights will play a key role in identifying trends, highlighting development areas, and driving improvements.

This role offers a fantastic opportunity to get hands-on with people development through a variety of activities, including:

Designing and delivering engaging training sessions, workshops, and inductions
Providing structured, constructive feedback to support individual growth
Coaching colleagues to improve performance and build confidence
Analysing quality and performance data to identify trends and training needs
Evaluating the effectiveness of learning interventions and driving continuous improvement in the department
Enhancing existing processes to improve both employee and customer outcomes

Alongside developing others, you’ll also have significant opportunities to grow your own skillset—expanding your experience in facilitation, coaching, data analysis, and learning design within a supportive and collaborative environment.

The role is Monday-Friday with working hours of 8.30am-5.00pm.

Responsibilities

· Complete quality audits for various areas of the business, including Claims and Complaints, by set deadlines.

· Assess call and claim handling against KPIs, best practice and our high customer service expectations.

· Analyse data to report on individual and department performance, including successes, areas of development, trends and risks appetite.

· Provide empathetic constructive feedback and coaching to support employee improvements.

· Design and deliver high quality and engaging training sessions and supporting materials, evaluating regularly to ensure these are as effective as possible

· Assist with maintaining training manuals, records of training and department processes.

· Stay up to date with departmental processes, FCA regulations and business needs to accurately assess performance against contemporary requirements.

Requirements

· Strong attention to detail and a high degree of accuracy in recording and reporting.

· Self-driven and proactive.

· Excellent planning and organisational skills.

· Excellent communicator, written and verbal.

· Relationship building skills.

· Focus on delivering results, meeting deadlines and contributing to team success.

· Basic understanding of the motor claims industry.

· Good numeracy and literacy skills.

Key Skills

· Demonstrate the company’s values and maintain professional conduct.

· Thrive in a busy environment, adapting quickly to change and successfully manage competing priorities.

· Analysis of data and identifying trends.

· Strong computer skills with experience in MS Office, particularly Word and Excel.

Pay: From £25,500.00 per year

Benefits:

Casual dress
On-site parking

Application question(s):

Do you have prior experience in training or quality auditing?

Work Location: In person

Quick apply

Refine Your Search

quality assurance specialist jobs in claxton, nfk

Quality Assurance and Training Specialist

AUM : Learning, Skills & Employment - HMP / YOI Norwich

Trainee CBTp Therapist

Deputy Base Adviser for Autism

Deputy Social, Emotional and Mental Health (SEMH) Base Adviser

Trainee CBTp Therapist

Care Home Manager (Specialist Services)

Pension Officer

Administration & Compliance Assistant

Practice Consultant – Social Worker 10964

Support Worker - Learning Disability Services

Occupational Therapist suitable for Newly Qualified

Policy Wording/Contract Drafting Specialist, Delegated Authority

Casual Education Mentor

Senior Social Worker

Advanced Nurse Practitioner

Ceremony Team Agent

Service Charges & Rent Manager

Accounts Assistant

Educational Psychologist

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