Job Introduction
This full-time, permanent position has a starting salary of £38,090 per annum, based on a 36-hour working week.
At Surrey Fire and Rescue Service, the information we provide helps keep firefighters, partners and our communities safe. We’re looking for a Risk Intelligence Officer to join our Data Insight Team where you’ll make sure critical risk information is accurate, accessible and easy to use—supporting safe and effective decision-making when it matters most.
This role is based at Woodhatch Place in Reigate with hybrid working, including a minimum of two days per week in the office. There may be occasional travel across the county, and opportunities to work from local fire stations or other Surrey County Council sites where appropriate.
Our Offer to You
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26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
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Option to buy up to 10 days of additional annual leave
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A generous local government salary related pension
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Up to 5 days of carer’s leave and 2 paid volunteering days per year
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Paternity, adoption and dependents leave
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An Employee Assistance Programme (EAP) to support health and wellbeing
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Learning and development hub where you can access a wealth of resources
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Wellbeing and lifestyle discounts including gym, travel, and shopping
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A chance to make a real difference to the lives of our residents
About the team
Our Data Insight Team plays a key role in keeping communities safe. We manage and analyse important risk information used by operational crews and partners. From creating and maintaining accurate data systems to developing innovative solutions, our work ensures firefighters have what they need in high-pressure situations.
We work collaboratively with other data, technology and operational specialists to deliver reliable, effective tools that meet business needs.
About the role
In this dynamic and collaborative role, you will work across a range of systems and technologies to ensure that life‑critical data is accurate, accessible and easy to use in high-pressure situations through mobile data technology. You will play a key part in maintaining and enhancing datasets, ensuring information remains up to date, reliable and aligned with operational needs, directly supporting public safety and informed decision-making.
We are seeking a proactive and organised individual with excellent attention to detail and a genuine interest in working with data. You will be comfortable managing multiple priorities, able to meet deadlines under pressure, and flexible in adapting to new technologies and processes. Strong communication and teamwork skills are essential, as you will collaborate with colleagues and stakeholders to produce high-quality outputs. You will have experience with data tools such as AutoCAD and ArcGIS, alongside the ability to interpret complex information and translate it into clear, practical insights.
Your responsibilities will include collecting, processing and maintaining risk data to ensure accuracy and accessibility, as well as producing clear, user-friendly maps, site plans and reports for operational crews and partner agencies. You will maintain address data and related systems, ensuring mobile data terminals deliver accurate, up-to-date information, while also identifying opportunities to improve data, systems and processes.
Most importantly, you will be motivated by contributing to a service that helps keep communities and frontline responders safe.
Shortlisting Criteria
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:
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Education to A level, HND standard or equivalent, or the ability to demonstrate experience at this level, with a relevant qualification where appropriate
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Experience working with complex data workflows using tools such as AutoCAD, ArcGIS, FME or similar systems
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Proven experience of processing and maintaining data, with a good understanding of data quality, governance and stewardship
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Excellent IT skills, including MS Office and database or data management systems, with the ability to undertake technical work relevant to the role
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Strong problem‑solving and organisational skills, with the ability to work across complex systems, manage multiple priorities and deliver clear, practical solutions
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Strong written and verbal communication skills, with the ability to explain complex information clearly to a range of stakeholders, build positive working relationships, and adapt to technological and organisational change
Your Application
To apply, we request that you submit a CV, and you will be asked the following 4 questions:
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Please describe your experience using AutoCAD and/or ArcGIS. Include an example of how you have used one or both of these tools and explain the outcome achieved.
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Describe a situation where you had to manage multiple tasks or deadlines. How did you organise your work and ensure priorities were met?
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Please describe a time when you worked as part of a team to achieve a shared goal. What was your role, how did you contribute, and what was the outcome?
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Provide an example of how you have taken complex or technical information and presented it clearly so that others could understand and use it.
Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.
The job advert closes at 23:59 on 19/08/2026 with interviews planned to take place on w/c 14/09/2026.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Anca Vizitiu, by email on [email protected].
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
