Customer insights analyst Work, Jobs in Clayton Le Woods, Lan (with Salaries)

Performance and Optimisation Analyst
Vital Energi —Blackburn
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
Junior Credit Risk Analyst
Evolution Money —Manchester
- £27,000 - £270,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Annual leave
Quick apply
10d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
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Inspired —Kirkham
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Life insurance
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Manchester
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Senior Business Systems Solutions Analyst
Chubb Fire & Security —Blackburn
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
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- Free parking
- Store discount
Quick apply
6d
Data Analyst
Bruntwood —Manchester
- £35,000 - £40,000 a year
- Full-time
- SQL
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4d
Data Analyst
Arne Clo Ltd —Warrington
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Digital Trading Analyst
Allianz —Lancaster
- £37,500 a year
- Full-time
- Hybrid work
- Data analysis skills
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Complaints Analyst
National Westminster Bank PLC —Manchester
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
2d
Data Analyst
interactive investor —Manchester
- From £33,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Project management
- Annual leave
- Employee discount
Quick apply
User Researcher
Naimuri —Manchester
- Full-time
- Hybrid work
- Agile
- Communication skills
- Free parking
- Annual leave
Commercial Analyst
Evolve-Energy —Lytham St. Annes
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
Salesforce Business Analyst - Knutsford, UK
Capgemini —Manchester
- Hybrid work
- AWS
- Leadership
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Senior FinOps / Cloud Optimisation Analyst
Softcat —Manchester
- Hybrid work
- Azure
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- School
- Flexible schedule
Estimator and Commercial Analyst
Coveris - Burnley —Burnley
- £30,000 - £35,000 a year
- Microsoft Excel
- Microsoft Access
- SQL
- Free parking
- Annual leave
Quick apply
Workday HCM Configuration Specialist (UK based)
RSM UK —Preston
- Full-time
- Hybrid work
- Presentation skills
4d
Salesforce Business Analyst - Knutsford, UK
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Leadership
- Banking
Hybrid BA-Project Delivery
Kaleida —Manchester
- SQL
- Analysis skills
- Travel
- Free parking
- Annual leave
Senior Data Analyst
Bauer Media Group —Manchester
- Monday to Friday
- Hybrid work
- SQL
- Analysis skills
- Travel
12d

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Performance and Optimisation Analyst

Vital Energi -
Blackburn

Quick apply

Job details

Permanent | Full-time

Qualifications

Power BI
Microsoft Excel
Data analysis skills
SQL
Analysis skills

Full job description

Performance and Optimisation Analyst

Would you like to be part of Vital Energi’s 5-year Strategy of Growth?

If so, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Performance and Optimisation Analyst within our Performance Management within the E&AM Team.

This role is a pivotal role improving energy performance, operational efficiency, and service delivery across a portfolio of contracts. The role provides an important link between data, reporting, customer outcomes, and operational decision-making.

This is an exciting opportunity for a data-driven analyst to turn complex energy and operational data into actionable insights. Through performance analysis and reporting, you'll identify opportunities, manage risks, and support smarter decisions that improve service delivery, efficiency and contract performance.

Key Accountabilities:

Produce accurate, high quality monthly customer and management performance reports across a portfolio of energy performance contracts, turning operational data into clear, useful insight.
Analyse energy, asset and operational performance data to identify trends, variances, risks, opportunities and emerging issues that require operational attention.
Provide data-driven recommendations that support performance improvement, efficiency, contractual compliance and customer-facing decision making.
Develop, maintain and improve reporting tools, dashboards, datasets and analytical models to support operational teams, customers and management reporting requirements.
Support the adoption of reporting and analytical technologies, including Power BI, Microsoft Copilot, advanced Excel and other digital tools that improve reporting quality and efficiency.
Investigate performance anomalies, interrogate data sources and work with operational teams to understand root causes, corrective actions and potential improvement plans.
Liaise with Operations, Finance, Technical, QS and Projects teams to reconcile information, validate performance narratives and ensure a joined-up message to customers and the business.
Maintain strong discipline around contractual reporting calendars, data submissions and internal deadlines, ensuring reporting is delivered accurately and on time.
Contribute to continuous improvement by reviewing reporting processes, identifying automation opportunities and helping the team work smarter with data.
Work in line with company values, processes, procedures and designated systems, ensuring all activity is carried out safely and supports business delivery and growth.
Carry out other duties at the discretion of the line manager, consistent with the nature, responsibilities and requirements of the role.
Promote and comply with the Company’s policies on equality and health and safety in both service delivery and the treatment of others.
Engage with the line manager in reviewing performance, identifying strengths and development areas, and undertaking training required to grow within the role.

Education / Qualifications:

Degree, HND, HNC or equivalent qualification preferred; relevant experience will also be considered.
A qualification or strong interest in a numerical, analytical, engineering, energy, sustainability, data or performance-related discipline would be advantageous.
Graduates, trainees or apprentices with strong analytical curiosity, attention to detail and a willingness to learn will be considered.

Core/ Technical/ Safety Competencies:

Experience using Power BI, Microsoft Copilot, advanced Excel, automation, coding or other reporting and analytical tools.
Exposure to energy performance, sustainability, green technology, large scale plant, building services or operational engineering environments.
Understanding of plant efficiency monitoring, KPI reporting, measurement processes or performance improvement frameworks.
Experience building, cleaning or maintaining large datasets and using them to support trend analysis, dashboards, summaries and management reporting.
Gather, validate and analyse information from a range of operational, financial and technical sources to identify issues, risks and opportunities.
Maintain accurate data and reporting updates within designated business systems.

A flexible approach to working practices and hours to meet the needs of the role Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi.

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK.

Notice to Agency and Search Firm Representatives:

Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Work Location: In person

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