Reception Manager Vacancy
Tameside Veterinary Clinic
- 4 site, 15 Vet Practice
- Career Progression Opportunities
- Supportive Team
Salary range 28 - 32k dependant on experience
Uphold and promote our values in the workplace for others to emulate:
Supportive – Respectful – Collaborative – Approachable – Committed
Applicants are expected to:
- Be an experienced and highly skilled Veterinary receptionist including BVRA Gold award or equivalent.
- Be an experienced line manager holding qualifications with recognized bodies such as the CIPD / CMI or ILM.
- Work across all our branches.
Role Overview
Creating and maintaining professional and welcoming clinic environment to enhance customer experience.
Line manage the reception team, including delivering personal development reviews and managing rotas.
Working closely with Senior Members Team to ensure Practice runs smoothly and efficiently, playing an active role in developing the business.
Spot and act on underperformance and poor behaviour in a positive way through delivering constructive feedback.
Undertake responsibilities for duties as desired and required by PM and CDs.
Maintain and promote good working practices., improving efficiencies and standards across the practice and drive exceptional client experience.
Display commercial acumen and solid knowledge of Veterinary business.
Resolve customer complaints independently or alongside clinical team members if necessary.
Apply with CV and covering letter by 19thFeb to:
Polly Rickards
341 Oldham Road
Ashton
OL7 9ND
0161 830 0462
[email protected]
www.tamesideveterinary
clinic.co.uk
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- Sick pay
Experience:
- Veterinary Receptionist: 3 years (required)
- Managerial: 1 year (required)
Work Location: In person
