Senior software engineer Work, Jobs in Clerkenwell (with Salaries)

Senior Helpdesk Engineer
Glencore —London
- Full-time
- Azure
- Customer service
- Microsoft Office
12d
Senior Software Engineer
Northrop Grumman —London
- £44,100 - £66,100 a year
- Hybrid work
- Java
- SQL
- AWS
- Relocation assistance
Graduate Programme 2027: Software Engineer (Frontend)
Revolut —London
- £15,700 a month
- Full-time
- Hybrid work
- Computer Science
- English
- Organisational skills
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Associate Software Engineer
Valorence Limited —London
- From £35,000 a year
- Full-time
- AWS
- Bachelor's degree
- Linux
Quick apply
14d
Senior Software Engineer, Backend
DraftKings —London
- Full-time
- Remote
- APIs
- Communication skills
- Python
Senior Software Engineer
MillTechFX —London
- £85,000 - £100,000 a year
- Full-time
- Azure
- SQL
- AWS
- Annual leave
11d
Software Engineer
Fanvue —London
- £80,000 - £115,000 a year
- Full-time
- Remote
- System design
- Master's degree
- JavaScript
- Annual leave
- Gym membership
Senior Software Engineer (Frontend)
nudge —London
- Hybrid work
- Azure
- Agile
- HTML
- Annual leave
Senior Software Engineer (Platform)
Longshot Systems Ltd —London
- Full-time
- Hybrid work
- English
- Java
- Master's degree
- Gym membership
Quick apply
Senior Software Engineer
Thalamos —London
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- AWS
- IT
Quick apply
4d
Senior Software Engineer
Propel Together —London
- £80,000 - £100,000 a year
- Hybrid work
- Communication skills
- Python
Software Engineer (Full stack indicatively 50:50 - Mid-Senior Level)
Segen —London
- £55,000 - £65,000 a year
- Hybrid work
- Azure
- AWS
- APIs
Quick apply
Senior Software Engineer
Cifas —London
- Remote
- Azure
- IT
- Communication skills
- Annual leave
Quick apply
8d
Senior Product Engineer
Ankar —London
- £160,000 - £300,000 a year
- Full-time
- Hybrid work
- Travel
- No travel
Senior Analytics Engineer
Viasat, Inc. —London
- Full-time
- SQL
- Software development
- In-person
Senior Software Engineer
Converge —London
- £90,000 - £100,000 a year
- Hybrid work
- Microsoft Outlook
- Python
Senior Software Engineer
Zeta Global —London
- Hybrid work
- Computer Science
- Engineering
- English
Quick apply
Senior Software Engineer
Data Idols —London
- £90,000 - £100,000 a year
- System design
- AWS
- Python
Senior Software Engineer I – Search and AI Platform
RELX —London
- £86,900 - £144,600 a year
- Full-time
- Java
- AWS
- APIs
- Employee assistance programme
- Employee discount
12d

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senior software engineer jobs near clerkenwell

Senior Helpdesk Engineer

Glencore -
London

Apply Now

Job details

Full-time
12 days ago

Qualifications

Jira
TCP
Azure
Customer service
Bloomberg
Microsoft Office
DHCP
Analysis skills
VoIP
ITIL
Network Protocols
Virtualisation
Scripting
DNS
SharePoint
IT
VMWare
TCP/IP
Account management
Communication skills
PowerShell
Active Directory

Full job description

Job highlights

Full time

London, Greater London, United Kingdom

Service Desk

Job ID

R200001614

Closing date

30/06/2026

Last Updated

11/06/2026

Overview

The London Helpdesk team is responsible for providing 1st and 2nd line support for London Glencore users via phone, email and face to face. Working in a fast paced and dynamic environment, every member of the team requires excellent problem solving skills, with excellent communication and customer service skills being equally important.

The successful candidate should possess experience in supporting users across multiple departments, including the Trading floor and VIP users, to effectively serve the overall business in the London office. This experience, along with the general IT responsibilities associated with the Help Desk role, is crucial for delivering comprehensive support.

Key Responsibilities

Provide day to day IT desktop support to London and occasionally other dependent offices

Manage communications from the IT Department to users, both London based and globally

Participate in and contribute to solution resolution with all IT Teams both locally and globally

Provide support for market data applications including Reuters, ICE, Bloomberg, Trayport

Manage/coordinate user provisioning activities for London starters, leaves, transfers

Log, triage, resolve and/or, where necessary, escalate calls to 3rd line/other teams within the department

Work with Helpdesk and Application Support colleagues in the services team to resolve critical issues

Liaise with third line infrastructure and portfolio teams to resolve complex issues

Liaise with Chennai resources for shared activities

Install and configure software on company desktops and laptops

Report and document issues and recommend solutions to the IT Knowledge base in a timely and effective manner

Actively contribute to the further development of the IT Department

Key competencies and Skills

Excellent communication, interpersonal, customer facing and telephone skills

Ability to prioritise tasks

Ability to work under pressure individually and in a team

Strong Team player

Excellent troubleshooting and analytical skills

Able to use initiative whilst resolving critical tasks

Personal attributes to include: Presentable, punctual, proactive, trustworthy, reliable, accountable, professional.

Aptitude and willingness to learn new skills and take on broader responsibilities

Required Technical Skills & Experience:

Experience supporting Windows 11 desktops and enterprise environments.

Proficient in Office 365 (Exchange Online, Teams, OneDrive, SharePoint).

Familiarity with Jira Service Desk, or similar ticketing systems.

Good understanding of network protocols and troubleshooting techniques (TCP/IP, DNS, DHCP).

Working knowledge of Active Directory, including user account management and group policies.

Exposure to Microsoft Azure, particularly identity and device management.

Familiar with IP Telephony/VoIP systems (e.g., Cisco, Webex).

Skilled in troubleshooting PC/Laptop hardware and peripherals.

Understanding of incident lifecycle management and documentation standards.

Other Desirable skills/competencies:

Previous experience in a trading environment

iPhone configuration

Reuters/Bloomberg installations

Video Conferencing facilities

Virtualization technologies (VMware)

Basic knowledge of PowerShell or command-line scripting for automation tasks

Familiarity ITIL Frameworks and best practices

Apply Now

Refine Your Search

senior software engineer jobs in clerkenwell

Senior Helpdesk Engineer

Senior Software Engineer

Graduate Programme 2027: Software Engineer (Frontend)

Senior IT Support Engineer - UK - Hybrid

Associate Software Engineer

Senior Software Engineer, Backend

Senior Software Engineer

Software Engineer

Senior Software Engineer (Frontend)

Senior Software Engineer (Platform)

Senior Software Engineer

Senior Software Engineer

Software Engineer (Full stack indicatively 50:50 - Mid-Senior Level)

Senior Software Engineer

Senior Product Engineer

Senior Analytics Engineer

Senior Software Engineer

Senior Software Engineer

Senior Software Engineer

Senior Software Engineer I – Search and AI Platform

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