Customer insights analyst Work, Jobs in Clifton, Bst (with Salaries)

Credit Analyst
Monzo —Cardiff
- £59,100 - £79,900 a year
- Remote
- Analysis skills
- Communication skills
- School
- Work from home
- Flexible schedule
7d
Customer Contact Forecasting Analyst
Ayvens —Bristol
- £35,000 - £42,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Data Insights & Business Intelligence Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Analysis skills
Protective Threat Intelligence Analyst
Lloyds Banking Group —Bristol
- £44,901 - £54,879 a year
- Full-time
- Hybrid work
- Analytics
14d
Commercial Insights Analyst
Longleat —Warminster
- £38,000 - £42,000 a year
- Monday to Friday
- Analysis skills
- Analytics
- Store discount
- Employee assistance programme
Higher Statistical Officer
Government Statistical Service —Bristol
- £35,144 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
13d
Risk Management Analyst
Gallagher —Street
- £80,000 - £120,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Presentation skills
- Flexible schedule
Senior Credit Analyst
Monzo —Cardiff
- £76,500 - £108,100 a year
- Remote
- Analysis skills
- School
- Analytics
- Work from home
- Flexible schedule
6d
Credit Policy Analyst
Ayvens —Bristol
- Full-time
- Computer literacy
- Communication skills
- Free parking
- Annual leave
Credit Risk Analyst
Ayvens —Bristol
- Full-time
- Computer literacy
- Communication skills
- Analytics
- Free parking
- Annual leave
Business Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
7d
Data Analyst - OpEx (Contract role)
Oxford Instruments plc —Bristol
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Work from home
5d
Market Intelligence Analyst
GKN Aerospace —Bristol
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
- Employee assistance programme
- Flexible schedule
3d
Regulatory Analyst
Wessex Water —Bath
- Computer literacy
- Microsoft Office
- SharePoint
8h
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Business Analyst - EMEAI Region
Oxford Instruments plc —Bristol
- Master's degree
- Analysis skills
- Business
13d
Financial Analyst
Target —Cardiff
- £35,000 - £45,000 a year
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Pricing Analyst
Somerset Bridge Group —Bristol
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Machine learning
- Communication skills
- Annual leave
- Referral programme
Quick apply
6d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Mentoring
- Annual leave
- Life insurance
Associate Pricing Analyst
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Referral programme
Quick apply
4d

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Credit Analyst

Monzo -
Cardiff

Apply Now

Job details

£59,100 - £79,900 a year
7 days ago

Benefits

Work from home
Flexible schedule

Qualifications

Underwriting or credit analysis experience
Dashboard visualisation
Underwriting
Stakeholder collaboration
Credit risk evaluation (Risk analysis)
Analysis skills
Product development
Multidisciplinary collaboration
Risk and credit experience
Communication skills
Underwriting risk analysis
Analytics

Full job description

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo ❤️

London, Cardiff or Remote (UK) | £59,100 to £79,900 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing

Our team

Our Borrowing collective is growing across Personal Loans and Financial Health. We're building innovative, responsible lending products that give customers greater transparency, flexibility, and control over their money.

Personal Loans provides simple, transparent borrowing, while Financial Health focuses on sustainable growth and better customer outcomes.

As part of the team, you'll develop and optimise unsecured credit risk and pricing strategies, partnering closely with Product, Engineering, and Data to build profitable portfolios and outstanding customer experiences.

If you're excited by data-led decision-making, experimentation, and shaping the future of modern lending, we'd love to hear from you.

You'll play a key role by...

Working on initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk
Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights
Monitoring the performance of our existing strategies, and iterating to improve them
Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes
Developing, maintaining and monitoring our credit models to assess net present value of new lending cohorts to drive strategic business decisions
Building and maintaining the database tables and dashboards that provide insights and promote rapid, data-driven decisions
Supporting the design and roll-out of new products and customer journeys
Assessing how the lending portfolio of particular products will perform over time

How we work:

Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles.

We love meeting in person, but there's no pressure to come into the office, even if you're nearby. You'll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You'll have the freedom to work in a way that fits your life, whether that's school drop-offs, avoiding rush hour, or making time for what matters most.

Work the way that works for you at Monzo!

We'd love to hear from you if…

You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.)
You have an understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance
You have an understanding of lending economics and have experience developing and deploying underwriting strategies
You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus.
You have a working understanding of the regulations that apply to lending in the UK.
You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers
You are a strong communicator, able to cut through complex problems and articulate decision points
You have some experience in project management and coordination across teams
You work well collaborating in a team with diverse skill-sets and personality types
You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo

We're on the look out for L30 Credit Analysts at the moment, you can read more in our Data Progression Framework

The application journey has 3 key steps

Recruiter call

Initial call

Final stage (x3 interviews) consisting of a case study, role specific interview and collaboration interview

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

What's in it for you

£59,100 to £79,900 + incentive awards tied to your performance + benefits

✅ We can sponsor visas

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

#LI-JH1 #LI-Remote

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Apply Now

Refine Your Search

customer insights analyst jobs in clifton, bst

Credit Analyst

Customer Contact Forecasting Analyst

Data Insights & Business Intelligence Analyst

Protective Threat Intelligence Analyst

Commercial Insights Analyst

Higher Statistical Officer

Risk Management Analyst

Senior Credit Analyst

Credit Policy Analyst

Credit Risk Analyst

Business Analyst

Data Analyst - OpEx (Contract role)

Market Intelligence Analyst

Regulatory Analyst

Senior Analyst - Data Enrichment

Business Analyst - EMEAI Region

Financial Analyst

Pricing Analyst

Digital Transformation Consultants

Associate Pricing Analyst

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