Technical program manager Work, Jobs in Clifton, Bst (with Salaries)

Technical Support Manager
DVS —Cardiff
- Management
- Customer service
- Organisational skills
Agile Delivery Manager
Intellectual Property Office —Newport
- £47,766 - £58,575 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Presentation skills
- Annual leave
11d
Information Security Manager
No1 Server Technologies Ltd. —Cardiff
- £8,000 - £9,500 a month
- Full-time
- Computer networking
- In-person
- Leadership
Quick apply
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Senior Project Manager
Holtec —Almondsbury
- £90,000 - £105,000 a year
- PMP
- Engineering
- Data analysis skills
- Annual leave
- Life insurance
Quick apply
1d
Assistant Project Manager
Amentum —Bristol
- Full-time
- Management
- Engineering
- Analysis skills
- Employee assistance programme
11d
PMO Ops - Engineering
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
- Employee assistance programme
Subcontract Manager
Systems Engineering and Assessment Ltd —Bristol
- Up to £65,000 a year
- Call to connect
- Hybrid work
- IT
- Communication skills
- Negotiation
- Free parking
- Annual leave
10d
Project Manager (Environment)
WSP —Cardiff
- Part-time
- Hybrid work
- Project management
- Contracts
- Flexitime
- Work from home
8d
IT Engineering Manager
Holman —Chippenham
- £75,000 - £90,000 a year
- DevOps
- Master's degree
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Commercial Manager
Systems Engineering and Assessment Ltd —Bristol
- Up to £70,000 a year
- Call to connect
- Hybrid work
- Sales
- Negotiation
- Free parking
- Annual leave
10d
Customer Service Manager
Elements Solutions Inc —Bristol
- From £55,000 a year
- Customer service
- ERP systems
- Leadership
- Free parking
- Employee assistance programme
11d
Technology Manager - Aqueous Inkjet
Sun Chemical —Bath
- Management
- Project management
- Travel
Quick apply
Engineering Manager
SPX —Bristol
- Engineering
- Travel
- Free parking
Technical Administrator
Equans —Bradley Stoke
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Software Engineering Manager
KLA —Newport
- Full-time
- Management
- Master's degree
- C++
- Annual leave
11d
Coastal Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Python
Manager Product Engineering Automotive
Vishay —Newport
- Sales
- Engineering
- Bachelor's degree
PVD Equipment Manager
KLA —Newport
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Management
- Annual leave
PVD Applications Engineer
KLA —Newport
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave

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Technical Support Manager

DVS -
Cardiff

Apply Now

Job details

Qualifications

Management
Customer service
CCTV
Organisational skills
IT
Leadership
Communication skills

Full job description

Location:Internal role, based at DVS Cardiff

Role Summary:

This is an excellent opportunity to join our fast-paced, award-winning Technical Support Department as Technical Support Manager. The role is responsible for the day-to-day leadership and performance of the department, with a strong focus on developing the team’s technical knowledge, improving service standards, delivering outstanding customer experience, and achieving departmental KPIs.

Responsibilities

Department Leadership and Performance

Lead and support all areas of the Technical Support Department, ensuring efficient and effective day-to-day operations.

Drive departmental performance by monitoring, developing, and reporting on KPIs through weekly and monthly data packs.

Ensure all team members complete their individual and team KPI activities.

Support the wider business and uphold the DVS brand by leading through example and promoting company values.

Team Management and Development

Support technical activities where required and provide hands-on guidance to the team.

Train and develop team members with a focus on technical knowledge, customer service, and continuous improvement.

Maintain attendance and individual performance records, and conduct monthly 1-to-1 meetings with updates recorded in People HR.

Coordinate supplier-led training and ensure relevant content is used to support continued team learning and development.

Deliver effective customer training as part of the DVS training program, either in-house or online.

Customer Service and Quality

Build and maintain strong customer relationships through efficient, professional communication.

Resolve escalated customer and interdepartmental queries professionally and effectively.

Maintain high service standards through appropriate quality control measures and a commitment to industry-leading customer experience.

Operational and Management Responsibilities

Maintain a safe working environment by following all health and safety procedures and safe systems of work, and ensure equipment is properly maintained and accounted for.

Attend training sessions and meetings as required, including occasional commitments outside normal working hours.

Contribute to the DVS management team by providing feedback, supporting actions from the Executive team, and helping to drive day-to-day business operations.

Attend weekly, monthly, and ad hoc DVS management meetings as required.

Key Objectives

Excellent interpersonal, customer service, organizational, and communication skills

Strong leadership skills, with the ability to motivate and develop a team

Excellent analytical and problem-solving skills, even under pressure

High attention to detail and the ability to use initiative

Ability to work in a time-sensitive environment and meet deadlines

A strong desire to learn and keep both yourself and the team up to date with new processes and technical developments

A positive, can-do attitude

Ideal Candidate

A strong track record of professionalism and excellent customer service

Good knowledge of basic electronic principles and strong IT literacy

Proven experience of leading a team successfully

A keen interest in learning about new technologies, industry trends, and networking

Essential industry knowledge in CCTV, fire, access control, intruder, and door entry systems

Previous management experience

To apply for this role please email your CV to [email protected]

Apply Now

Refine Your Search

technical program manager jobs in clifton, bst

Technical Support Manager

Agile Delivery Manager

Information Security Manager

Crematorium Manager

Senior Project Manager

Assistant Project Manager

PMO Ops - Engineering

Subcontract Manager

Project Manager (Environment)

IT Engineering Manager

Commercial Manager

Customer Service Manager

Technology Manager - Aqueous Inkjet

Engineering Manager

Technical Administrator

Software Engineering Manager

Coastal Modeller

Manager Product Engineering Automotive

PVD Equipment Manager

PVD Applications Engineer

I want to receive the latest job alerts for technical program manager in clifton, bst

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Location:Internal role, based at DVS Cardiff

Role Summary:

Responsibilities

Key Objectives

Ideal Candidate

To apply for this role please email your CV to [email protected]

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