Facilities Administrator/Receptionist
Location – Memorial House, Coalville, Leicestershire
Hours – 35 hours per week, working Monday to Friday covering the hours between 8am – 5pm
Positions – 1x Permanent and 1x Fixed-Term Contract until 31st March 2027/Secondment Opportunity
Salary – £23,222- £24,430.00 per annum (RFJ 3)
The role
The Facilities team are looking for a Facilities Administrator to join their team who will be based at the head office in Coalville.
This person will be responsible for helping to provide a reception service and administration support to the Facilities team. Duties will include providing front of house greeting service for all visitors, customers and contractors attending the head office, checking the Facilities team email inbox and action/escalate items as required.
The ideal candidate
Customer service is key in this role, and we'd love to hear from you if you:
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Have previous experience delivering administration and reception services
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Have excellent customer service skills
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Good organisational skills with the ability to work independently
Do you have a passion for providing good customer services and can demonstrate excellent communications skills with the confidence to deal with a range of stakeholders?
Do you have a high level of IT competency, with a solid understanding of Microsoft technologies such as Office 365?
If so, we would love to hear from you.
About us
emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our generous package includes:
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Competitive salary
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Contributory pension scheme
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Health cash plan – BHSF
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39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
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Flexible working
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A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Qualifications
Excellent IT skills and competent in using a range of Microsoft applications
For further information about the role, please see attached Job Description and Person Specification.
How to apply
Please apply online with an up-to-date CV, detailing how you meet the requirements of the person specification.
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.
We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.
emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our mission is to provide housing and care to improve opportunities for people.
Our group includes:
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emh Homes: providing affordable homes for rent and ownership across the region
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emh Care & Support: providing care and support services to a wide range of customers, from people with disabilities to victims of domestic abuse
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Midlands Rural Housing: a specialist rural housing services and expertise
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emh Sharpes: Landscaping & Gardening
