Line it support technician Work, Jobs in Colburn, Nyk (with Salaries)

1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
8d
IT Support Technician
Watson Woodhouse & Macks Solicitors —Middlesbrough
- Full-time
- Azure
- Microsoft Outlook
- Analysis skills
- Annual leave
- Employee discount
Quick apply
1d
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
8d
Service Technician Apprenticeship
Calex UK —Northallerton
- Full-time
- Maintenance
- English
- Driving
8d
Senior Technician Foundation Testing
SOCOTEC UK & Ireland —Stockton-on-Tees
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Maintenance Technician – Electrical & Instrumentation (E&I)
FUJIFILM Biotechnologies —Billingham
- Full-time
- Maintenance
Maintenance Technician Electrical
Labman Automation —Stokesley
- £32,000 - £40,000 a year
- Full-time
- Schematics
- Computer literacy
- Maintenance
Apprentice Design Manager - Level 4
Tilbury Douglas —Stockton-on-Tees
- Full-time
- Construction experience
- Communication skills
- Annual leave
Apprentice Design Manager - Level 4 (13491)
Tilbury Douglas —Stockton-on-Tees
- Full-time
- Construction experience
- Communication skills
- Annual leave
Light to Heavy Technician - Teesside
Volvo Group —Teesside
- Overtime
Mechanical Technician
Middlesbrough College —Middlesbrough
- £26,160 - £31,453 a year
- Call to connect
- Maintenance
- HVAC
- Annual leave
- Employee assistance programme
1d
Master Technician
Lookers —Northallerton
- £43,000 a year
- Temporary
- Automotive diagnostics
- Annual leave
Quick apply
11h
Vehicle Technician / Mechanic
Lookers —Northallerton
- £31,000 - £34,000 a year
- Temporary
- Annual leave
Quick apply
13h
Pharmacy Accuracy Checking Technician
Morrisons —Ripon
- Weekend availability
- Annual leave
- Employee discount
Quick apply

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1st Line IT Support Technician

SJ Systems (North) Ltd
Darlington

Quick apply

Job details

Full-time
£12.86 - £13.63 an hour
8 days ago

Benefits

Work from home

Qualifications

Driving Licence
Software troubleshooting
Windows
Technical support
CompTIA Network+
IT support
DNS
Communication skills
CompTIA A+

Full job description

About SJ Systems

SJ Systems (North) Ltd is an established managed service provider based in Darlington, delivering IT support, infrastructure and digital services to businesses across the North East. We are a close-knit, experienced team with a reputation for a personal, highly responsive service — and we are now seeking a First Line IT Support Technician to join us.

The Opportunity

As the first point of contact for our clients, you will play a central role in the quality of service we deliver. You will handle inbound support requests by telephone and through our ticketing system, triaging, prioritising and resolving issues while keeping clients clearly informed at every stage.

This is a varied, hands-on position offering genuine breadth: you will work across a wide range of technologies, industries and client environments, with structured support from senior colleagues and clear scope to develop your technical career.

Key Responsibilities

Acting as the first point of contact for client support requests, both over the telephone and via our ticketing system (HaloPSA), ensuring every client receives a prompt and professional response.
Triaging, prioritising and owning support tickets through to resolution or escalation.
Administering Microsoft 365 environments — user accounts, MFA, licensing, mailboxes and Teams.
Monitoring system dashboards (NinjaOne RMM) and responding to alerts.
Carrying out daily backup monitoring across Spanning and Axcient BCDR, escalating failures promptly.
Performing DNS changes and assisting with UISP and UniFi network device configurations and point-to-point setups (training provided as required).
Preparing, configuring and delivering hardware to clients, including on-site configuration and troubleshooting.
Maintaining accurate, up-to-date documentation in ITGlue.
Supporting procurement and stock management processes.

The Person We Are Looking For

Essential:

A minimum of two years’ experience in a first line IT support or service desk role.
Strong working knowledge of Windows 10/11 and Microsoft 365 administration.
A confident, professional telephone manner and excellent written communication.
Meticulous attention to detail — in troubleshooting, in documentation and in client communication. In our environment, small details matter.
The ability to manage a varied workload calmly and prioritise effectively under pressure.
A reliable, conscientious approach and a commitment to high standards of service.
A full driving licence and access to a vehicle — occasional client site visits form part of the role.

Desirable:

Experience within a managed service provider (MSP) environment.
Familiarity with NinjaOne, HaloPSA, Axcient, SentinelOne or comparable tools.
Relevant certifications such as CompTIA A+, Network+ or Microsoft qualifications.

What We Offer

A salary of £23,400 – £24,800, dependent on experience.
Full-time hours, Monday to Friday, 9:00am–5:00pm — no on-call or weekend working.
Flexibility to work from home one day per week once induction is complete.
A varied role with genuine responsibility and direct exposure to a broad technology stack.
A supportive, experienced team with direct access to senior management.
Clear opportunities for progression and professional development as the business grows.

Pay: £12.86-£13.63 per hour

Work Location: In person

Quick apply

Refine Your Search

line it support technician jobs in colburn, nyk

1st Line IT Support Technician

IT Support Technician

IT Support Technician

Service Technician Apprenticeship

Senior Technician Foundation Testing

Maintenance Technician – Electrical & Instrumentation (E&I)

Maintenance Technician Electrical

Apprentice Design Manager - Level 4

Apprentice Design Manager - Level 4 (13491)

Light to Heavy Technician - Teesside

Mechanical Technician

Master Technician

Vehicle Technician / Mechanic

Pharmacy Accuracy Checking Technician

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