customer service manager Work, Jobs in colchester (with Salaries)

Customer Service Manager (CSM)
Easy Mobility Services (EA) Ltd —Colchester
- £30,000 - £32,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
6d
Enquiries Team Leader
Healthcare Homes —Colchester
- £28,000 a year
- Full-time
- Nursing home
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
14d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Regional Customer Relationship Manager
Barchester Healthcare —Rayleigh
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Customer Transformation Lead
Delta Housing —Chelmsford
- £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
1d
Customer Relations Manager
Beaumont Manor Care Home —Frinton-on-Sea
- Up to £45,000 a year
- Full-time
- Sales
- Customer service
Quick apply
Customer Service Manager (Haulage / Logistics)
Seven Logistics —Felixstowe
- £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
9h
Shop Floor Manager
Specsavers —Colchester
- Up to £40,000 a year
- Full-time
- Management
- Annual leave
- Employee discount
3d
Head of Customer Growth
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Sales
- Customer service
- Hotel
- Employee discount
Cellar Door Manager and Vine Leasing Coordinator
NEW HALL WINE ESTATE —Chelmsford
- £25,000 - £27,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Management
- Free parking
- Store discount
Quick apply
12d
Office Manager
BDC Aluminium —Witham
- Full-time
- Sales
- Supervising experience
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Facilities & Administration Manager
The Salvation Army —Ipswich
- £17.05 an hour
6d
Team Leader
Card Factory —Ipswich
- £13 an hour
- Leadership
13d
Branch Sales Manager
STARK Group —Colchester
- Full-time
- Sales
- IT
- Construction
- Employee discount
Operations Manager (E&W)
Morrisons —Ipswich
- Leadership
- Employee discount
Quick apply
1d
Bar Manager (full time)
P&F LEISURE LIMITED —Clacton-on-Sea
- £13.40 - £13.50 an hour
- Full-time
- Hospitality
- Bar
- Management
Quick apply
5d
Deputy Store Manager
Dunelm —Ipswich
- Up to £34,000 a year
- Weekend availability
- Management
Main - Team Leader
WHSmith Travel —Colchester
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Hotel Manager
TravelodgeHotels —Colchester
- Up to £30,000 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Team Leader - Property Management
Oakheart Property —Chelmsford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Organisational skills
- Annual leave
- Work from home
Quick apply
12d

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Customer Service Manager (CSM)

Easy Mobility Services (EA) Ltd -
Colchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
6 days ago

Benefits

Company pension

Qualifications

Management
Customer service
English
Supervising experience
Nursing

Full job description

Easy Mobility Services are customer focused Assisted Living experts specialising in the supply and install of Stairlifts, Scooters, Specialist Clinical and Mobility aids throughout East Anglia. Over the past 20 years Easy Mobility has built a reputation in the South East for excellence and integrity achieving commendation from Motability and Trading Standards for outstanding customer services. Due to continued growth, an exciting opportunity has arisen for a Customer Service Manager to join our existing team.

The Role

Your role is to make a difference in the lives of our customers, both new and those we have built relationships with over many years. We require a dynamic individual , to join our site in Colchester focusing on delivering exceptional customer service and support for the clients both in the private sector and our Motability contract, coordinating servicing and maintenance. With a diverse customer base, working at Easy Mobility offers an interesting and challenging working environment, with excellent opportunities and prospects for the right candidate. We stock a wide selection of equipment to help with the mobility and medical needs of individuals, for everyday tasks and longer-term care requirements.

You will be responsible for driving the continued high standards in the business. You will receive training in our processes, products and positive ideology but most importantly the ideal candidate will be a friendly and informative guide for our valued customers.

Key Responsibilities

· Assisting in the daily running of a busy customer service database coordinating repairs and maintenance work for field engineers

Working closely with the Field service team to ensure timely repairs to clients products
Managing the others within the team to deliver high customers service levels
Manage the Motability contract meeting all KPI's
Maintain thorough documentation for all customer jobs
Maintaining excellent communication via the telephone with our clients
Supporting the clients needs and meeting their expectations
Liaise with Engineering to ensure spare parts availability an coordinate with suppliers

Skills Required.

Managerial experience
Successful team builder
Drive and determination to succeed

· Good organisational ability

Good geographical knowledge of Essex & Suffolk

· A patient and caring approach to people

· A background in customer service support

· Although customer service experience is desirable, we would also love to hear from anyone with a medical, nursing or care background.

Benefits

· A career with a long-established, stable company

· Job progression and opportunity

· Friendly working environment

· Rewarding role, where you can truly make a difference for the customer

Please apply with a cover letter, enclosing your up to date CV. We look forward to hearing from you.

· This is a permanent position subject to an initial 3 month probationary period

· 40 hours per week Monday-Friday

· Generous company contribution to pension scheme (after probationary period)

· 20 days holiday per annum

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in colchester

Customer Service Manager (CSM)

Enquiries Team Leader

General Manager

Regional Customer Relationship Manager

Customer Transformation Lead

Customer Relations Manager

Customer Service Manager (Haulage / Logistics)

Shop Floor Manager

Head of Customer Growth

Cellar Door Manager and Vine Leasing Coordinator

Office Manager

Facilities & Administration Manager

Team Leader

Branch Sales Manager

Operations Manager (E&W)

Bar Manager (full time)

Deputy Store Manager

Main - Team Leader

Hotel Manager

Team Leader - Property Management

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