Retail relief security Work, Jobs in Colchester (with Salaries)

Retail Relief Security Officer
Mitie —Colchester
- £13.10 an hour
- Full-time
- Customer service
- Communication skills
Cluster Relief Officer
OCS Group —Colchester
- £13.03 an hour
- Overtime
- Customer service
- Communication skills
Quick apply
5d
Support worker
Thera East —Colchester
- £13.30 an hour
- Overtime
- No experience needed
- Communication skills
- Annual leave
- Employee discount
8d
Female Support Worker
Thera East —Earls Colne
- £13.30 an hour
- Overtime
- No experience needed
- Communication skills
- Annual leave
- Employee discount
13d
Community Support Worker
Thera East —Stowmarket
- £13.30 an hour
- Overtime
- No experience needed
- Communication skills
- Annual leave
- Employee discount
1d

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Based on your search for retail relief security

Retail Relief Security Officer
Mitie —Colchester
To protect our client's retail store, customers, colleagues, stock, and assets by delivering a visible, customer-focused security presence in line with the…
£13.10 an hour
Cluster Relief Officer
OCS Group —Colchester
UK driving licence and use of own vehicle. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that…
£13.03 an hour
Quick apply
5d

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Retail Relief Security Officer

Mitie -
Colchester

Apply Now

Job details

Permanent | Full-time
£13.10 an hour

Qualifications

Customer service
CCTV
SIA
Loss prevention
Communication skills

Full job description

Role summary.

Retail Security Officer at Asda

Location - Asda, Covering Colchester region

Pay rate - £ 13.10

Shift Pattern - Various shifts

Retail Relief Security Officer

This role involves predominantly working within a retail environment, with occasional deployment to other business locations. Officers are required to work across multiple sites within a reasonable distance of their home address.

Deployment details are usually provided one week in advance; however, due to operational requirements, changes may be communicated on the day.

The standard pay rate is £13.10 per hour. Where a higher site-specific rate applies, this will be paid accordingly.

Please note that some retail locations operate unpaid break policies, and you will be informed in advance where this applies.

Job Overview

To protect our client's retail store, customers, colleagues, stock, and assets by delivering a visible, customer-focused security presence in line with the site's Assignment Instructions (AI's).

You will play a key role in creating a safe and welcoming shopping environment, preventing loss, and supporting store operations while delivering service that meets or exceeds Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Your contribution will support both customer satisfaction and the retention of the contract.

You will also be expected to undertake ongoing training and development to enhance both your security and customer service skills.

Main Duties

Retail Operations & Customer Experience

Provide a highly visible and approachable security presence on the shop floor, acting as a deterrent to theft and anti-social behaviour.
Deliver excellent customer service by assisting customers, providing directions, and supporting a positive in-store experience.
Work closely with store management and staff to support day-to-day retail operations and respond to incidents.
Monitor store activity to identify suspicious behaviour and proactively prevent stock loss (theft, fraud, damage).
Carry out regular patrols of the sales floor, stockrooms, and external areas in line with Assignment Instructions.
Effectively manage conflict situations with professionalism and a customer-first approach.

Loss Prevention & Security Compliance

Identify, deter, and respond to shoplifting and internal theft in line with company policy and legal guidelines.
Monitor and operate CCTV systems (where applicable) to support loss prevention and incident investigations.
Ensure full compliance with Assignment Instructions, company policies, and UK legislation.
Maintain an up-to-date SIA licence (Door Supervisor or Security Guarding) and CCTV licence where required, ensuring it is worn at all times on duty.
Complete all required documentation, including incident reports and notebook entries, accurately and promptly.

Health, Safety & Incident Management

Maintain a safe environment for customers and colleagues by identifying and reporting hazards.
Respond to incidents, emergencies, and first aid situations quickly and effectively.
Use sound judgement and initiative to manage challenging situations, escalating where necessary.
Liaise with emergency services and internal communication teams when required.
Ensure all check calls and control procedures are completed in line with site requirements.

Training & Development

Complete all mandatory training, including retail-specific security and loss prevention training.
Continuously develop knowledge of retail risks, behaviours, and security best practices.
Use available technology and reporting tools effectively to support performance.
Ensure SIA licence renewal is completed in a timely manner (minimum 16 weeks before expiry).

What We Are Looking For

Previous experience in retail security, loss prevention, or a customer-facing environment
Strong customer service and communication skills
Ability to remain calm and professional in challenging situations
SIA Licence (Security Guarding or Door Supervision) – essential
CCTV SIA Licence – desirable

Apply Now

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retail relief security jobs in colchester

Retail Relief Security Officer

Cluster Relief Officer

Support worker

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Community Support Worker

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