Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
—
Senior Analyst - Planning, Allocation & Pricing Systems
Location: London, UK (Hybrid)
Scope: Global (North America, EMEA, APAC, China)
We have an exciting role at Capri Holdings for a Senior Analyst, Planning, Allocation & Pricing Systems based in our London office:
Role Overview
We are seeking an experienced Senior Systems Analyst to support and enhance Capri’s global Planning, Allocation, and Pricing technology platforms.
This role combines responsibility for business-as-usual system support and continuous improvement with a key role in delivering a major global transformation supporting strategic Allocation system initiatives
You will work closely with global business and IT teams, acting as a trusted partner to Planning, Allocation, and Pricing functions, and helping shape the future systems landscape as Capri continues to evolve its technology capabilities.
This role sits within a global team, reporting to the Manager, Planning & Allocation Systems (US-based), with close alignment to the Director, Planning & Allocation Systems (UK-based).
Key Responsibilities
System Support & Operations
- Provide day-to-day support for:
- Blue Yonder Enterprise Planning (EP)
- Blue Yonder Advanced Allocation (AAL)
- Zebra Lifecycle Pricing (LCP)
- Foresight Retail Assortment Planning
- Act as the primary point of contact for system incidents, defects, and user queries
- Manage and prioritise tickets across internal teams and external vendors
Ensure system stability, performance, and data integrity across global environments
-
Enhancements & Continuous Improvement
- Own and manage a backlog of enhancements and improvements
- Work with stakeholders to gather and define business requirements
- Translate requirements into functional specifications
- Support testing (UAT), releases, and deployment of changes
Identify opportunities to simplify processes, improve automation, and enhance user experience
-
Project & Transformation Delivery
- Play a key role in the global implementation of the new Allocation platform replacing Blue Yonder AAL
- Support solution design, configuration, testing (SIT/UAT), and rollout
- Partner with business teams to define and validate future-state allocation processes
- Support data migration, integrations, and cutover activities
- Drive business readiness, training, and adoption of the new platform
Ensure a smooth transition from legacy systems to the future solution
-
Business Partnership
- Act as a trusted IT partner to global Planning, Allocation, and Pricing teams
- Understand regional requirements and ensure solutions work across markets
- Provide guidance on system capabilities and best practices
Support training, documentation, and change adoption
-
Data, Integration & Technology Enablement
- Support data flows between Planning, Allocation, Pricing, and downstream systems (e.g. ERP, BI)
- Troubleshoot data issues and work with integration teams to resolve defects
- Contribute to improvements in data quality, visibility, and reporting
Support the adoption of advanced analytics and AI-driven capabilities, helping the business leverage new tools to improve forecasting, allocation decisions, pricing strategies, and operational efficiency
-
Governance & Documentation
- Maintain system documentation, support procedures, and knowledge base materials
- Ensure all changes follow governance, release, and testing standards
Support audit, compliance, and operational controls
-
Evolving Scope
- This role is expected to adapt and grow as Capri’s systems landscape evolves, taking on additional responsibilities across new platforms, capabilities, and technologies as required
The successful candidate will contribute to shaping future ways of working, including increased use of automation, data, and AI across Planning, Allocation, and Pricing domains
-
Key Focus Areas (Next 12–24 Months)
- Ensure stable global operations across Planning, Allocation, and Pricing platforms
- Support delivery of the Allocation platform implementation and rollout
- Drive global process and system improvements
- Support ongoing enhancements to Planning and Pricing platforms
Contribute to adoption of data-driven and AI-enabled decision-making
-
Ways of Working
- Global, highly collaborative environment across multiple time zones
- Balanced role across support and project delivery
- Close interaction with business, IT, and vendor partners
Occasional international travel required to support workshops, implementations, and go-live activities
-
Qualifications, Skills & Experience
Essential
- Bachelor’s degree (or equivalent experience) in Information Technology, Computer Science, Business Systems, Supply Chain, or a related field
- 5+ years’ experience in retail systems, planning, allocation, or pricing technology environments
- Strong analytical and problem-solving skills
- Experience working with global stakeholders across regions
- Ability to translate business requirements into system solutions
- Experience working with third-party vendors and support teams
Strong foundation in systems analysis, business process design, and data handling
-
Preferred
- Hands-on experience with Blue Yonder or similar platforms
- Experience supporting large-scale system implementations or rollouts
- Experience with allocation systems or supply chain planning tools
- Understanding of merchandising, inventory, and allocation processes
- Exposure to pricing or assortment planning tools
- Experience working in a retail or consumer goods environment
Familiarity with data tools and data analysis (e.g. SQL, Power BI, or similar reporting platforms)
-
Certifications (Desirable)
- ITIL Foundation (Service Management best practices)
- Agile / Scrum certification (e.g. Scrum Master, Product Owner)
- Project delivery qualifications (e.g. PRINCE2 Foundation/Practitioner)
- Cloud or data platform certifications (Azure, AWS, or equivalent – optional but valuable given the data/AI direction in the role)
—
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
Compensation Range:
48,000.00 - 68,000.00 GBP
