About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Master Technician – Bishop Stortford Volvo
5‑day working week: Monday–Thursday 8:15–17:00, Friday 8:30–16:00 Saturday rota: 1 in 4, 09:00–13:00
OTE up to £52,600 (including £46,000 basic + £6,600 bonus potential)
We're looking for an experienced, highly skilled Master Technician to join our Bishop Stortford Volvo team. This role is ideal for someone who thrives on complex diagnostics, technical leadership and delivering right‑first‑time repairs in a modern, well‑equipped workshop. You'll report to an experienced Aftersales Manager and benefit from ongoing support, structured development and access to manufacturer‑accredited training, including Hybrid & Electric pathways to accelerate your career further. If you're already a Master Technician, or a Senior Technician ready to step up, we'd love to hear from you.
Advanced diagnostics — identifying and resolving complex faults to manufacturer standards
Technical leadership — supporting and mentoring technicians across the workshop
Quality control — preparing and inspecting new and used Volvo vehicles
Customer excellence — maintaining exceptional workmanship and service levels
3–5 years' experience in a qualified technician role, ideally with a premium brand
Exceptional diagnostic capability and strong mechanical knowledge
Previous experience as a Master Technician or equivalent senior-level role
NVQ Level 3 in Motor Vehicle Repair (or equivalent)
Confident use of diagnostic tools and equipment
A full, clean UK driving licence
If you want a role with progression, manufacturer training and a workshop that genuinely invests in its people, this is the place to be.
If you want this in a shorter advert format, a careers‑site tone, or a scroll‑stopping social version, choose one: short advert, careers site, scroll‑stopping.
Core Benefits:
- Competitive salaries with structured pay scales and progression as you grow within the business
- Generous annual leave that increases with your length of service
- Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave
- Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
- Eyecare vouchers to help cover vision care needs
- Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
- Dental insurance for everyday dental care and unexpected treatments
- Optional critical illness cover for peace of mind during life's most challenging moments
Financial Wellbeing:
- MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
- Free will writing services to help plan for the future
- Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
- Discounted gym memberships to support an active lifestyle
- Travel insurance to help you explore with confidence
- Access to home and technology vouchers
- bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.
We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
