Full Time, Permanent (37 hours per week)
Salary – £28,410 per annum plus company benefits
Hours of work: 08.00 to 16.00 Monday to Thursday and 08.00 to 15.30 on Fridays
Location: HMP Ashfield, Pucklechurch, Bristol, BS16 9QJ
Make a real difference. Help change lives.
At HMP Ashfield, we are committed to providing safe, supportive, and rehabilitative environments for those in our care. We are currently seeking a motivated and dynamic Interventions Facilitator to join our team and play a vital role in supporting prisoners to make meaningful and lasting changes to their behaviour.
As an Interventions Facilitator, you will deliver a range of accredited offending behaviour programmes to individuals and groups. Working in line with national guidelines and standards, your primary goal will be to support participants' rehabilitation by ensuring treatment integrity and maintaining high-quality programme delivery.
Your key responsibilities will include:
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Deliver structured group and individual sessions using core psychological principles and motivational techniques
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Assess potential participants to determine treatment readiness and identify any responsivity needs
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Keep accurate and timely records, including session notes, post-programme reports, and debriefs
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Engage positively with participants to encourage behavioural change
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Continuously reflect on and improve personal practice in line with the 6 core competencies:
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Application of core theories and principles, Delivering content effectively and responsively, Encouraging individuals in group settings, Collaborative and respectful teamwork, Effective session planning, Ongoing professional development
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Attend regular supervision and complete mandatory and role-specific training
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Promote awareness of intervention programmes within the establishment and contribute to staff training
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Support wider departmental and establishment objectives as required
You’ll also receive:
Pension: Up to 6% contributory pension scheme-
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service and free flu jabs
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Training and development: Ongoing support and training opportunities to enhance your skills and career progression, with your professional training fees paid
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Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
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Charity: Support a charity or organisation with a paid volunteering day each year. Option to donate tax-free to charities through Payroll Giving, and donate spare pennies from monthly pay to the Serco People Fund Charity
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Employee networks: Join a network where colleagues can come together, meet new people, find support, share ideas and be part of a real community
What you’ll need
Essential Experience and Skills:
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Experience of facilitating group work and/or working with challenging client groups
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Strong written and verbal communication skills
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Ability to build rapport and motivate resistant individuals
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Effective organisational skills and ability to manage a demanding workload
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A team player with a reflective, growth-focused approach
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Ability to challenge antisocial attitudes appropriately
Desirable (but not essential):
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Experience in forensic settings or delivering psychological interventions
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Experience delivering accredited offending behaviour programmes
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Awareness of key psychological theories relevant to offending, including 'what works' literature and motivational techniques
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Understanding of diversity, responsivity, and risk management in offender rehabilitation
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Relevant qualifications or training in psychology, social care, or related fields are advantageous
A little bit about us
At Serco, we’re a fast-growing company serving governments around the globe. We work across Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering and continuously improving public services guided by our values of Trust, Care, Innovation, and Pride.
Our inclusive recruitment process:
We recognise people for their performance and potential. As a Gold Inclusive Employer and Disability Confident Leader, we are committed to fair access to employment and equal opportunities. We welcome flexible working arrangements and provide reasonable adjustments throughout the recruitment process.
Under the Disability Confident Scheme, applicants who meet the minimum criteria will be offered the opportunity to demonstrate their abilities at interview.
Ready to make a difference? Apply today!
Impact a better future at Serco.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&[email protected].
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&[email protected] to discuss.
