Entry level customer service representative Work, Jobs in Congresbury, Som (with Salaries)

Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Microsoft Office
- Communication skills
Quick apply

Check out these similar jobs

Based on your search for entry level customer service representative jobs.

Client Support Representative (Entry level position)
Azets —Cardiff
Experience in dealing with customers/clients. Answering, screening, and forwarding incoming phone calls in a professional manner.
Quick apply
Sales Representative
AGM international —Cardiff
Engage with customers through face-to-face sales campaigns, including events, residential, and B2B promotions. Sales Representatives Needed – Immediate Start.
Quick apply
2d

I want to receive the latest job alerts for entry level customer service representative in congresbury, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level customer service representative jobs near congresbury, som

Customer Support Representative jobs in Cardiff

Support Worker jobs in Inverness

Work From Home Online Customer Service jobs in Bradford

Customer Support Representative jobs in Bracknell

Customer Support Representative jobs in Coppull Pr7

Customer Support Representative jobs in Hornsea

Client Support Representative (Entry level position)

Azets -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Microsoft Office
Communication skills

Full job description

About us
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice.
The role
The Client Support Representative involves actively contacting clients, usually by phone, email, or letter, to request tax return related information or address outstanding items related to their tax returns. This role will be working in the personal tax hub, focusing on maintaining positive client relationships while ensuring timely information. As a Client Support Representative at Azets, you will have the ability and motivation needed to:
Key accountabilities
Client Communication: • Communicating with clients via phone, email, or letter to prompt clients for their tax return information. • Answering, screening, and forwarding incoming phone calls in a professional manner. • Addressing enquiries promptly, with an excellent customer service ethos, and remaining calm under pressure. • Monitor and forward emails received to the shared inbox to the wider team. Information collection: • Proactively contacting clients with overdue invoices or payments to secure timely remittances. • Proactively contacting clients to request their signed tax returns. Relationship Building • Maintaining positive client relationships while resolving payment issues. Record Keeping • Maintaining accurate records of client interactions and tax return information statuses. • Creating and updating documents using the Microsoft Office suite and use of Azets document management systems, maintaining high standards of formatting and accuracy. This may involve some data entry and data analysis. • Managing tax return information printing and scanning tasks as needed. Escalation Escalating complex queries or unresolved issues to appropriate departments or personnel
Skills & experience
Skills Required: • Communication Skills: Excellent verbal and written communication skills for interacting with clients. • Problem-Solving: Ability to address client concerns and resolve payment issues effectively. • Interpersonal Skills: Ability to build and maintain positive client relationships. • Organisation: Ability to manage multiple client interactions and deadlines. • Conflict Resolution: Ability to handle challenging conversations. What are we looking for? • Experience in dealing with customers/clients.
Other
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more.
Job Reference: AZ05218

Quick apply

Refine Your Search

entry level customer service representative jobs in congresbury, som

Client Support Representative (Entry level position)

Check out these similar jobs

I want to receive the latest job alerts for entry level customer service representative in congresbury, som

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected