Patient advocate Work, Jobs in Cookham, Brk (with Salaries)

Patient Experience Co-ordinator
Clinical Partners Ltd —London
- £28,000 - £30,000 a year
- Salesforce
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
2d
Professional Midwifery Advocate (PMA) and Culture Lead
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Part-time
- Continuous improvement
- Mentoring
- Training & development
7d
Healthcare Assistant
GenesisCare UK —Windsor
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Store discount
Quick apply
14d
Bank Mental Healthcare Assistant
Royal Surrey NHS Foundation Trust —Guildford
- £25,275 a year
- Part-time
- Hospital
- Patient care
2d
Band 5 Clinical Research Practitioner
Royal Free London NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
- Flexible schedule
13h
Fertility Nurse/Midwife
The Evewell —London
- £40,000 - £44,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Health Care Assistant
R Medical Centre —Watford
- £25,500 - £27,500 a year
- Full-time
- Patient monitoring
- Patient care
- Cleaning
Quick apply
5d
Twilight Staff Nurse (Evening)
Central and North West London NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Part-time
- Continuous improvement
- Patient care
- Care plans
9d
Endoscopy Practitioner (Bank)
Circle Health Group —Reading
- Up to £28 an hour
- Part-time
- Hospital
- Teaching
- Annual leave
Swimming Teacher
Places for People —High Wycombe
- £21.67 an hour
- Customer service
- Teaching
- Employee discount
Senior Real World Evidence Expert (UK)
UCB —Slough
- Doctoral degree
- Master's degree
- Communication skills
Registered Mental Health Nurse
Central and North West London NHS Foundation Trust —London
- £36,943 - £44,900 a year
- Full-time
- Continuous improvement
- IT
- Communication skills
1d
Project Manager, eCOA
IQVIA —Reading
- Full-time
- Remote
- PMP
- Public speaking
- English
- Work from home
Community Nurse
Central London Community Healthcare NHS Trust —Harlesden
- £36,943 - £44,900 a year
- Full-time
- Rehabilitation centre
- Care plans
6d
Business Development Manager – Medical Affairs Solutions (IQVIA Pharma Review)
IQVIA —Reading
- Full-time
- Hybrid work
- Sales
- Business development
- AI
Discharge Hub In-Reach
West London NHS Trust —Southall
- £33,262 - £36,027 a year
- Full-time
- Hospital
- Discharge planning
2d
Lead Theatre Practitioner – Anaesthetics/Recovery
Circle Health Group —Windsor
- Up to £54,316.02 a year
- Full-time
- Hospital
- Mentoring
- Leadership
- Employee discount
- Life insurance
Associate Director, Medical Affairs
Gilead Sciences —Uxbridge
- Full-time
- Doctoral degree
- Analysis skills
- Project management
13d
Clinical Nurse Specialist Complex Paediatric & Adolescent Gynaecology
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Part-time
- Case management
- Organisational skills
- Paediatrics
7h
Regional Rare Disease Lead London
UCB —Slough
- Bachelor's degree
- No degree
1d

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patient advocate jobs near cookham, brk

Patient Experience Co-ordinator

Clinical Partners Ltd -
London

Apply Now

Job details

£28,000 - £30,000 a year
2 days ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Salesforce
Microsoft Office Suite
Complaint handling
Patient service
Continuous improvement
Organisational skills
Customer interaction
Communication skills

Full job description

Patient Experience Co-ordinator

At Clinical Partners, we believe every patient deserves to feel heard, supported and valued. We're looking for a compassionate and resilient Patient Experience Coordinator to join our growing Patient Experience team.

In this rewarding role, you'll be the first point of contact for patients and families who have concerns about their NHS outpatient experience. Through empathy, active listening and effective problem solving, you'll help resolve issues before they escalate, ensuring every patient receives the support and care they deserve.

If you're someone who thrives on meaningful conversations, enjoys helping people through difficult situations and can confidently manage sensitive enquiries, we'd love to hear from you.

This primarily home-based role requires occasional travel to our head office in Semley, Dorset or London for meetings and team collaboration.

Key Responsibilities:

Speaking with patients, family members and advocates to understand concerns and provide support.
Investigating complex or sensitive issues by working closely with clinical and operational teams.
Resolving patient dissatisfaction wherever possible before concerns progress to a formal complaint.
Providing compassionate, professional communication during challenging conversations.
Identifying themes and trends from patient feedback to support service improvements.
Maintaining accurate records and ensuring confidentiality at all times.
Supporting ongoing process improvements within an evolving and growing service.

Requirements:

You'll be comfortable spending a significant portion of your day on the phone, building rapport and helping people navigate sensitive situations with care and professionalism.

Experience in patient services, customer experience, complaints handling or a similar people-focused role
Excellent communication skills, both written and verbal
Confidence managing difficult conversations with empathy and professionalism
Strong organisational skills and the ability to prioritise effectively
A calm, positive and solutions-focused approach
Confidence using Microsoft 365 and learning new systems quickly
Experience within healthcare, GP surgeries, hospitals, Salesforce, RADAR or similar CRM systems would be advantageous but isn't essential.

Remuneration and Benefits:

£28,000 - £30,000 annual salary (DOE)
25 days paid holiday (increasing with service to 28 days) plus bank holidays.
A day off for your birthday.
Healthcare Cash Plan
Benefits Platform
Life Assurance
Discount Vouchers
Flexible working opportunities to suit your personal needs
Opportunities to take part in charitable events
Access to a Wellbeing portal and Employee Assistance Programme (EAP)

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.

Apply Now

Refine Your Search

patient advocate jobs in cookham, brk

Patient Experience Co-ordinator

Professional Midwifery Advocate (PMA) and Culture Lead

Healthcare Assistant

Bank Mental Healthcare Assistant

Band 5 Clinical Research Practitioner

Fertility Nurse/Midwife

Health Care Assistant

Twilight Staff Nurse (Evening)

Endoscopy Practitioner (Bank)

Swimming Teacher

Senior Real World Evidence Expert (UK)

Registered Mental Health Nurse

Project Manager, eCOA

Community Nurse

Business Development Manager – Medical Affairs Solutions (IQVIA Pharma Review)

Discharge Hub In-Reach

Lead Theatre Practitioner – Anaesthetics/Recovery

Associate Director, Medical Affairs

Clinical Nurse Specialist Complex Paediatric & Adolescent Gynaecology

Regional Rare Disease Lead London

I want to receive the latest job alerts for patient advocate in cookham, brk

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