First response engineer service Work, Jobs in Copthorne, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Field Service Supervisor - South East
Tunstall UKI —Woking
- Overtime
- Analysis skills
- Project management
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
Technical Risk Adviser
MI6 - Secret Intelligence Service —London
- £75,882 - £94,754 a year
- Part-time
- Presentation skills
- Annual leave
11d
Fabric Engineer
Lancer Scott —Brighton
- £34,000 a year
- Overtime
- Maintenance
- IT
- Communication skills
Systems Engineer
Thrive —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Science Estates Support Officer
Animal and Plant Health Agency —New Haw
- £33,350 - £34,435 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Junior Infrastructure Technician
Hampton School —Hampton
- Monday to Friday
- Customer service
- Windows
- Classroom experience
- Annual leave
Quick apply
8d
Senior Simulation Software & Security Engineer
Boeing —Crawley
- Management
- C++
- Bachelor's degree
- Life insurance
Contract Administrator
BSW Heating Ltd —Kenley
- Up to £26,436.80 a year
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
- Free parking
- Bereavement leave
Quick apply
10d
Service Operations Engineer
NPL —Teddington
- No degree
- IT
- Linux
Senior Project Manager
NPL —Teddington
- Project management
- No degree
- Communication skills
Senior Applications Engineer
The Natural History Museum —South Kensington
- £54,300 a year
- Hybrid work
- English
- Communication skills
- Employee discount
- Life insurance
Team Lead Service Operations
SITA Switzerland Sarl —London
- Weekend availability
- Hybrid work
- Computer networking
- Organisational skills
- IT
- Annual leave
- Work from home
Systems Engineer - The National Timing Centre
NPL —Teddington
- Engineering
Mechanical & Electrical Engineer
Arcus FM —Sevenoaks
- £36,910 - £42,447 a year
- Full-time
- Driving
- IT
- Annual leave
Quick apply
Small Works Quotes Administrator (full time)
Spy Alarms Ltd —Sidcup
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Gas Service Engineer - Fulfilment L1
Calor Gas Ltd —South East London
- £30,000 - £36,000 a year
- Customer service
- Maintenance
- Travel
Maintenance Engineer
Yunex Traffic —Leatherhead
- Overtime
Software Engineer - National Timing Centre
NPL —Teddington
- Azure
- Computer Science
- DevOps

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First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

first response engineer service jobs in copthorne, wsx

First Response Engineer - Service Desk - MSP

Field Service Supervisor - South East

Maintenance Planner

Technical Risk Adviser

Fabric Engineer

Systems Engineer

Science Estates Support Officer

Junior Infrastructure Technician

Senior Simulation Software & Security Engineer

Contract Administrator

Service Operations Engineer

Senior Project Manager

Senior Applications Engineer

Team Lead Service Operations

Systems Engineer - The National Timing Centre

Mechanical & Electrical Engineer

Small Works Quotes Administrator (full time)

Gas Service Engineer - Fulfilment L1

Maintenance Engineer

Software Engineer - National Timing Centre

I want to receive the latest job alerts for first response engineer service in copthorne, wsx

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