Head of customer service Work, Jobs in Corbridge, Nbl (with Salaries)

Leisure Attendant
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Team Manager - Operations
The Rudd Group —Wideopen
- £35,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
Spa Receptionist
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
7d
National Operations Manager
UK Lift and Escalator —Gateshead
- £50,000 - £55,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Gastropub Head Chef
Hadrians Hotel —Acomb
- Up to £35,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
Senior Logistics Coordinator
OpenWorks Engineering —Prudhoe
- Full-time
Quick apply
Assistant Manager
Muro Lounge —Hexham
- £33,200 - £36,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant management
- Employee discount
Quick apply
3d
L & OD Team Leader
NRG —Newcastle upon Tyne
- £47,235 a year
- Training & development
- Leadership
Head of Student Accommodation Services
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Budgeting
Housesteads Roman Fort Supervisor
English Heritage —Haydon Bridge
- £27,699 a year
- Call to connect
- Organisational skills
- Employee discount
- Flexible schedule
8d
Leisure Assistant
Village Hotels - Newcastle - Leisure —Newcastle upon Tyne
- Part-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Customer Success Lead
One Utility Bill —Newcastle upon Tyne
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Mercedes-Benz Head of Service
Sytner —Newcastle upon Tyne
- Weekend availability
- Customer service
- Team management
- Leadership
Assistant Manager, Kurt Geiger, Metro Gateshead
Kurt Geiger —Metrocentre
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Food & Beverage Assistant
The George Hotel —Hexham
- Full-time
- Bar
- Customer service
- Hotel
Quick apply
Policy, Research and Projects Assistant for Universities for North East England (UNEE)
Durham University —Durham
- £25,878 - £26,375 a year
- Part-time
- Analysis skills
- Organisational skills
- Communication skills
1d
Service Colleague (Food Services)
ASDA —Hexham
- £13.10 an hour
- 8 hour shift
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
12d
Marketing Admin Assistant
Handbag Clinic Ltd —Newcastle upon Tyne
- Full-time
- Social media management
- In-person
- Employee discount
- Flexible schedule
Quick apply
2d
Gym Manager
The Confidence Coach —Newcastle upon Tyne
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Recruiting
- Organisational skills
- Store discount
- Employee discount
Quick apply
11d

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head of customer service jobs near corbridge, nbl

Leisure Attendant

Matfen Hall Hotel -
Matfen

Quick apply

Job details

Permanent | Part-time | Full-time
£13.50 an hour

Benefits

Free parking
Company pension
Company events
Employee discount
Gym membership

Qualifications

Hospitality
Management
Guest relations
Hotel and accommodations experience
Customer service
Food and beverage service
Swimming
Communication skills

Full job description

JOB DESCRIPTION

Location: Matfen Hall Country Hotel, Spa and Golf Estate

Position: Leisure Attendant

Rate of Pay: £13.50 per hour plus tips, minimum 24 hour contract

Reporting to Head of Leisure

Overview:

Matfen Hall is a privately owned five-star country house 63-bedroom hotel, spa, and golf course. Converted to a Hotel in 1999 by Sir Hugh and Lady Anna Blackett, the Hotel was purchased by Sir David and Lady Sylvia Harrison and Family in August 2020.

Since the takeover in 2020, a programme of refurbishment and repositioning of Matfen Hall has taken place, with further investment to follow. The direction of the business is to achieve 5 Red Star status within the next two years. As a Leisure Attendant you will be part of the repositioning of the Hotel from its previous status as a volume wedding venue and hotel to become a luxury property offering a high-level service with a broad product offering that endears guests to stay for several nights, working with Guests and Spa Visitors on a daily basis within the Leisure areas you will be part of a larger team across the Hotel, Golf and Spa Estate.

DUTIES AND RESPONSIBILITIES:

We are seeking a professional, enthusiastic, and guest-focused Leisure Attendant to join our luxury leisure and spa team. The ideal candidate will have previous plant room qualifications, experience working within a 5-star hotel environment, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

Provide a warm, welcoming, and professional service to all guests throughout the leisure and spa facilities.

Offer expert guidance and advice on the safe and effective use of our premium fitness equipment, thermal suites, and leisure facilities.

Anticipate and respond promptly to guests' needs, ensuring a consistently high standard of customer care.

Serve luxury food and beverages to guests the poolside and leisure areas while maintaining exceptional service standards.

Maintain the cleanliness, presentation, and hygiene of all leisure, poolside, and spa areas in accordance with company and health & safety standards.

Conduct routine checks of equipment and facilities, reporting any maintenance or safety concerns promptly.

Work collaboratively with colleagues across the leisure, spa, food and beverage, and housekeeping teams to deliver a seamless guest experience.

Ensure all health, safety, and operational procedures are followed, including emergency response protocols where required.

Essential Requirements

Previous Plant room qualification (or equivalent leisure industry qualification).

Experience working in a 5-star hotel, luxury spa, or high-end leisure environment.

Excellent customer service and communication skills.

A strong team player with the ability to build positive working relationships.High standards of personal presentation and professionalism.

Ability to multitask while remaining calm and attentive in a fast-paced environment.

Commitment to maintaining a clean, safe, and welcoming environment for guests.

Flexible approach to working shifts, including weekends and public holidays.

Desirable Skills

Previous food and beverage service experience.

Knowledge of luxury spa and wellness facilities.

First Aid and Pool Lifeguard qualifications (desirable but not essential).

This is an exciting opportunity for an individual who takes pride in delivering world-class hospitality and creating memorable experiences for guests in a luxury leisure environment.

· Must have own car to commute for this role.

Experience:

All applicants must have the right to work in the UK

This list of duties is not exhaustive and additional duties may be required within reason for the better fulfilment of the role and the needs of the business.

PREREQUISITES:

A passion for saying yes is the answer now what is the question, taking pride in finding innovative solutions to the ever-changing requests that guests will bring us. Available to work when needed, including weekends, holidays, and nights.

Candidates MUST be able to swim to be considered for this role.

EXPERIENCE:

One Year plus service in a similar role within a luxury Hotel setting.

Job Types: Full-time, Part-time, Permanent

Pay: £13.50 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
Gym membership

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in corbridge, nbl

Leisure Attendant

Team Manager - Operations

Spa Receptionist

Metering Service Delivery Manager

National Operations Manager

Gastropub Head Chef

Senior Logistics Coordinator

Assistant Manager

L & OD Team Leader

Head of Student Accommodation Services

Housesteads Roman Fort Supervisor

Leisure Assistant

Customer Success Lead

Mercedes-Benz Head of Service

Assistant Manager, Kurt Geiger, Metro Gateshead

Food & Beverage Assistant

Policy, Research and Projects Assistant for Universities for North East England (UNEE)

Service Colleague (Food Services)

Marketing Admin Assistant

Gym Manager

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