Technical Sales & Project Manager
St Columb Road, Cornwall
£40,000 to £49,000 depending on experience
Company vehicle provided
Full time, permanent
Mike Martin Window Systems is a family-run Cornish business with over 40 years of experience supplying and installing high-quality windows and doors across Cornwall.
Based from our purpose-built Mid Cornwall headquarters, including showroom, warehouse and offices, our team of around 20 staff support homeowners, self-build customers, developers, builders and trade professionals across a wide variety of projects throughout Cornwall.
We are looking for somebody who enjoys helping customers bring renovation, self-build and home improvement projects to life.
This is not a cold-calling sales role and it is not simply about pricing what appears on a drawing.
We are looking for somebody who can bring ideas, confidence and practical solutions to projects, helping customers make informed decisions whilst reducing stress throughout the process.
Projects range from replacement windows and doors through to self-builds, renovations and larger residential developments across Cornwall.
Our admin team manage incoming enquiries and appointments. From there, you’ll work directly with homeowners, architects, builders, developers, quantity surveyors and trade customers to discuss projects, recommend suitable products and prepare detailed quotations from plans, drawings and window schedules.
You’ll manage and progress your own pipeline of quotations and live enquiries whilst working closely with our surveying, installation and office teams to help ensure a smooth customer journey from start to finish.
You will also work alongside our Installation Manager throughout live projects to help maintain strong communication and customer confidence, whilst the day-to-day management and scheduling of fitting teams remains with the installation department.
This is a role for somebody who enjoys taking ownership, making decisions and becoming a trusted part of the customer journey.
Reporting directly to the Operations Director and Managing Director, this is an opportunity for somebody who wants greater ownership, responsibility and involvement in interesting projects across Cornwall.
Key responsibilities
- Advising customers on suitable window and door solutions across aluminium and uPVC systems
- Preparing detailed quotations from plans, drawings and specifications
- Managing enquiries and quotations through the pre-installation stages
- Working closely with surveyors, installers, the Installation Manager and office teams throughout the customer journey
- Supporting homeowners, self-build customers, developers, builders and trade customers
- Managing and progressing your own pipeline of quotations and enquiries
- Helping customers feel confident and supported throughout their project
- Contributing ideas around customer experience, new products and smarter ways of working
What we’re looking for
Ideally, you will already have experience within the window and door industry, particularly with aluminium and uPVC systems.
However, we are also open to candidates with transferable skills from construction, estimating, quantity surveying, architectural products, development or technical project environments.
The right person will be:
- Technically minded and commercially aware
- Comfortable reading plans and technical drawings
- Organised and detail focused
- A confident communicator with both customers and colleagues
- Someone who naturally takes ownership and follows things through properly
- Interested in improving systems, processes and customer experience
- Up to date with, or willing to develop strong knowledge of, current building regulations and compliance requirements relating to windows, doors and fenestration
- Motivated by being part of a respected local business with a strong reputation
What we offer
- Salary of £40,000 to £49,000 depending on experience
- Company vehicle provided
- Projects based within Cornwall only, no out-of-county travel required
- Supportive and experienced team environment
- Interesting residential and trade projects across Cornwall
- Opportunity to help shape the role and contribute ideas
- Hybrid working options available following successful probation period
- Long-established family-run business with an excellent reputation built over more than 40 years
Please note, regular travel to our Mid Cornwall headquarters is required, therefore applicants must be able to reliably commute or relocate if necessary.
Job Types: Full-time, Permanent
Pay: £40,000.00-£49,000.00 per year
Benefits:
- Company car
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- St. Columb TR9: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Driving Licence (required)
Work Location: Hybrid remote in St. Columb TR9
