Junior network engineer Work, Jobs in Cosby, Lec (with Salaries)

Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
IT Engineer (MSP)
Mark1 IT Solutions Ltd —Melton Mowbray
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Up to 25% travel
- Free parking
- Paid training
Quick apply
7d
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
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ICS / OT Cyber Security Engineer
GE Vernova —Rugby
- Full-time
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Junior Workshop Technician
Applus IDIADA —Nuneaton
- Full-time
- Computer literacy
- English
- Travel
- Annual leave
- Employee discount
Quick apply
2d
Engineer - OT Cyber Security
GE Vernova —Rugby
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Senior Controls Engineer
The Manufacturing Technology Centre —Coventry
- Full-time
- Engineering
- Programmable logic controllers
- No degree
- Work from home
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Sr. EU Site Process Engineer, EU CF PE
Amazon UK Services Ltd. —Coventry
- Full-time
- Engineering
- English
- Bachelor's degree
Senior Cyber Security Engineer
Siemens —Ashby-De-La-Zouch
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Senior Geotechnical Engineer
PickEverard —Leicester
- Master's degree
- Bachelor's degree
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- Annual leave
- Employee assistance programme
Principal Traffic Signals Engineer
Tetra Tech —Leicester
- Hybrid work
- Business development
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- Flexible schedule
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- DevOps
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- Continuous improvement
- Free parking
- Employee discount
Principal Civil Engineer
Mott MacDonald —Leicester
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Business development
- Annual leave
- Employee discount
Senior Building Services Engineer (Electrical)
PickEverard —Leicester
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Principal Adoptions Engineer
West Northamptonshire Council —Northampton
- £49,587 - £52,860 a year
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Electrical Design Engineer
AFECO —Tamworth
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Senior Mechanical Engineer - Building Services
BakerHicks —Warwick
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1d
Senior Civil Engineer
BakerHicks —Warwick
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Senior Structural Engineer
BakerHicks —Warwick
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Group Junior Network Engineer

Topps Tiles -
Leicester

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Job details

Permanent

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Technical troubleshooting
CCNA
Mentoring junior staff
IT service management
LAN
Ticket management
Network infrastructure
Firewall
Continuous improvement
Network Protocols
CompTIA Network+
WAN
Technical writing
Professional development mentoring
Multidisciplinary collaboration
Retail experience
Training & development
Network monitoring
Help desk

Full job description

About The Role

There’s plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of “one in five” in 2023, we have launched our new goal – Mission 365 – targeting £365 million of sales.

Purpose:
Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects.

Key Accountabilities

Customer / Strategy / Plan

Network
• Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services

Collaborate with Lead Network Architect with network related projects.

Administer network devices and services (e.g., switches, routers, firewalls, access points,)
Implement changes to network configurations following best practices.
Manage and maintain all data centres health including specialist hardware – CCTV, UPS
Support vulnerability remediation and security audits for network infrastructure
Maintain accurate documentation: network diagrams, device inventory and configuration baselines
Create and update operational procedures and knowledge articles.
Share knowledge with the wider team; mentor Service Desk where applicable.
Work with suppliers/ISPs to provision circuits and troubleshoot carrier issues.
Administering changes to configuration on Firewalls including whitelisting

Implementations
• Responsible for IT implementations at all sites including Head Office, Warehouse, Stores, Showrooms

Managing site schedules ensuring all tasks are completed in a timely manner
Monitoring and managing stock levels to ensure availability at all times
Visit sites to fix any implementation related incidents or action any request raised via the IT Service Desk
Ensuring that the company standardisation is adhered to at all times.
Work to agreed SLA’s whilst offering a high level of service.
Produce support documentation as appropriate following company templates.

Service

Act as a point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA’s
Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels
Adding to and updating all Knowledge Management systems to help support the Service Desk with knowledge transfer and help drive First Contact Fix rates
Train and develop the Service Desk team on new solutions and services to help them support them to a high standard

People/Leadership

Provide help and support to the Service Desk where required

Financial / Commercials

Generate and implement ideas for cost savings and continuous improvement to processes / service levels
To ensure best value is achieved with all hardware and software purchases.

Risk and process

Find opportunities to improve repetitive processes through automation where appropriate
To constantly seek potential improvements for all IT processes to enhance service levels
Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives
Ensure that all changes follow the internal change management processes

Decision Making/Freedom to Act:

Provides on-call support outside of regular business hours, as needed.
Due to the nature of the role, it is anticipated that some out of hours work is expected

Knowledge, Skills and Experience Required:

Technical

Understanding of Network LAN / WAN & Wireless environments
Understanding of networking technologies and protocols
Knowledge of network routing and switching, including troubleshooting
Experience building, deploying and support of enterprise class switches and wireless

Essential

Willingness to travel as required.
Practical understanding of Service Management
Keen eye and attention to detail
Proactive, self-motivated and able to use own initiative
Ability to manage own time and prioritise multiple projects whilst working under pressure
Ability to work independently or cross functionally, sharing ideas and resources
Proven analytical and problem-solving skills
Drive for self-learning and improvement
Strong documentation skills
Excellent prioritising, planning and organisation skills
Proven track record of achieving results
Experience of developing and working with SLAs and KPIs
Outstanding communicator at all levels
Passion for helping people to grow and develop

Desirable

NSE 4, CCNA or Network+ qualification and experience of working within a Service Management environment
Experience or knowledge in data networking with Fortinet infrastructure
Ability to communicate with users and sponsors; and frame solutions around outcomes.
Experience of working in a retail environment

What we’ll do for you

In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 20% of your base salary). Then there’s a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.

Diversity, Equity and Inclusion

At Topps Group we believe that diversity isn’t just a box to tick. We are committed to creating an authentic ‘One Topps’ culture, where our colleagues feel included and supported regardless of who they are or where they are from

We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know—we’re here to support you.

Join us in shaping a culture where inclusion is more than a policy—it’s a daily practice.

A career with Topps Group

Think you know Topps Group? Think again.

There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.

Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Apply Now

Refine Your Search

junior network engineer jobs in cosby, lec

Group Junior Network Engineer

IT Engineer (MSP)

Senior IT Support Engineer

ICS / OT Cyber Security Engineer

Junior Workshop Technician

Engineer - OT Cyber Security

Senior Controls Engineer

Sr. EU Site Process Engineer, EU CF PE

Senior Cyber Security Engineer

Senior Geotechnical Engineer

Principal Traffic Signals Engineer

Senior DevOps Engineer

Principal Civil Engineer

Senior Building Services Engineer (Electrical)

Principal Adoptions Engineer

Electrical Design Engineer

Senior Mechanical Engineer - Building Services

Senior Civil Engineer

Senior Structural Engineer

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