This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work
Do you enjoy organising complex schedules, solving problems and keeping essential services running smoothly? As a Transport Coordinator, you'll play a vital role in ensuring life-saving blood and blood products are delivered to hospitals when and where they're needed. Working at the heart of our Transport and Logistics team, you'll coordinate daily transport activities, manage driver rotas, monitor courier usage, maintain accurate records and act as a key link between transport operations, hospital services and external providers. Using a range of digital systems and planning tools, you'll help maximise the use of resources, support excellent customer service and ensure deliveries reach patients safely and on time. This is an ideal opportunity for someone who thrives in a fast-paced administrative environment, enjoys working with people and systems, and takes pride in making a real difference behind the scenes.
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Coordinate the daily allocation of deliveries and collections for blood and associated products, helping to ensure hospitals receive products safely and on time.
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Act as a key link between Transport, Hospital Services and external providers, building effective working relationships and supporting excellent customer service.
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Manage courier activity and support the efficient use of transport resources, helping to deliver a high-quality service while maintaining cost effectiveness.
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Use Transport Management Systems (TMS) and other digital tools to maintain records, process data, manage driver rotas and support transport planning activities.
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Monitor and manage service issues and complaints relating to third-party carriers, ensuring they are investigated and resolved within agreed timescales.
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Support the day-to-day administration of the transport operation, including maintaining databases, records, training information and operational documentation.
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Assist with the coordination of drivers, vehicles and resources to maximise operational efficiency and service delivery.
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Monitor departmental supplies and resources, ensuring stock levels are maintained and records are accurately managed.
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Support training and development activities by maintaining training records and assisting with the onboarding and development of transport colleagues.
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Contribute to maintaining quality, safety and compliance standards, ensuring procedures and documentation are completed accurately and in line with regulatory requirements.
You may be required to participate in a rostered variable working shift pattern that can include 24/7 working.
Experience and Knowledge
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Customer service experience.
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Excellent geographical knowledge of the National Road network.
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Ability to maintain records.
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Ability to understand Digital and IT systems i.e. Pulse/Q-Pulse TMS
Qualifications and Training
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Diploma in Transport & Logistics or equivalent demonstrable experience.
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Diploma in Supervisory Management or equivalent demonstrable experience.
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Willingness to undertake development and training as required.
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Good standard of general education.
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Demonstrate commitment to own Continued Professional Development (CPD)
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
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Flexible working options we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
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Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
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Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
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Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
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Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
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Read about our application process
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Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
This vacancy will close at 23:59 on 22nd July 2026.
The assessment process for this role will include: a single interview. Interviews are anticipated to be held on 3rd and/or 4th August 2026 subject to confirmation.
For informal enquiries please contact
Name: Jenny Mingay
Job Title: Transport First Line Manager
Contact Details: [email protected]
