Case manager Work, Jobs in Coulsdon, Gtl (with Salaries)

HR Case Manager - Field Based ( Nationwide travel)
Iceland —Croydon
- Full-time
- Databases
- Analysis skills
- Human resources
- Store discount
- Employee discount
Associate Case Processing Manager (Line Management position)
PrimeVigilance —Guildford
- Full-time
- Hybrid work
- Nursing
- Team management
- Quality control
Quick apply
Case Manager
Paralaw (UK) Ltd —London
- £20 an hour
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
2d
HR Business Partner
Smarter Cover —Leatherhead
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Financial services
- Free parking
- Work from home
Quick apply
11d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
5d
Life Sciences Manager, Management Consulting
Carnall Farrar —London
- Full-time
- Hybrid work
- Management
- Business development
- Project management
- Work from home
- Employee assistance programme
Quick apply
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
9d
Continual Improvement and Innovation Manager
Indra Group UK & Ireland —Redhill
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
13d
eDiscovery Programme Manager
Paralaw (UK) Ltd —London
- £40 an hour
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick apply
2d
Complex Case and Programme Manager - West London
PA Consulting —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
- Annual leave
Quick apply
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
Sutton Connect Housing Support Coordinator
London Borough of Sutton —Carshalton
- £31,719 - £34,616 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Collaborative L&D Specialist - UK (Hybrid)
Laminar Projects —London
- Overtime
- Hybrid work
- No experience needed
- Psychology
- Training & development
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee discount
Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Social Value Delivery Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £42,060 - £46,968 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
5d
Project Manager
Primary Care Workforce Academy —Bromley
- £38,000 - £40,000 a year
- Part-time
- Management
- Writing skills
- Presentation skills
Quick apply
3d
EHCP Coordinator
Cognus Limited —Wallington
- From £38,729.93 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
12d
Client Support Coordinator
SilverDoor Ltd —Chiswick
- Up to £28,000 a year
- Full-time
- In-person
- Communication skills
- Hotel experience
Quick apply
2d
FOI and Parliamentary Briefing Officer
NHS England —London
- £32,073 - £39,043 a year
- Full-time
- Management
- Research
- Project management
- Annual leave
2d

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HR Case Manager - Field Based ( Nationwide travel)

Iceland -
Croydon

Apply Now

Job details

Full-time

Benefits

Store discount
Company car
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Stakeholder collaboration
Employee relations case handling
Stakeholder liaison
Coaching
Employment law
Employee relations
Case record updates
Databases
Analysis skills
Stakeholder coordination
Partnership building
Human resources
Agile
Stakeholder management

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and due to growth we are searching for a committed and passionate HR Case Manager to join our growing business on a permanent basis.

The candidate will be preferably be based around the Croydon or Kent area of England area. The role is field based with nationwide travel. A company car is provided and therefore a full UK Driving Licence is required for this role.

PURPOSE OF THE ROLE

To provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
To provide advice and guidance to managers on complex people matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the management of suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
To provide active support to managers in the day to day case management of serious / complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework

In this role you can expect to:

Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
Where appropriate, provide face to face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations
Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures and guidelines
Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
Work autonomously whilst using own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
Take every opportunity to coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application
Review and prepare (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately

You should apply if you have:

Proven track record of managing a range of complex HR cases
Demonstrable, comprehensive up to date working knowledge of UK employment law and legislation and its’ implications for employers
Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
Strong partnership working with a variety of stakeholders
Ideally CIPD qualified (Level 7)
Experience of applying a commercial and pragmatic approach to providing HR risk based solutions to difficult issues that arise within challenging situations
Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
Good analytical and problem solving skills
Full UK Driving licence (field based roles)

What to expect from us:

Collaborative environment
A competitive salary
25 days holiday, plus 8 days bank holiday
15% store discount, 30% club individual restaurant discount
Educational sponsorship
Enhanced maternity/paternity leave
Long service awards
Reward & recognition

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Refine Your Search

case manager jobs in coulsdon, gtl

HR Case Manager - Field Based ( Nationwide travel)

Associate Case Processing Manager (Line Management position)

Case Manager

HR Business Partner

Customer Experience Manager

Life Sciences Manager, Management Consulting

Partner Success Manager, UK

Continual Improvement and Innovation Manager

eDiscovery Programme Manager

Complex Case and Programme Manager - West London

Chief of Staff

Sutton Connect Housing Support Coordinator

Collaborative L&D Specialist - UK (Hybrid)

Customer Assistance Coordinator - Home Assistance 6 month FTC

Customer Experience Coordinator

Social Value Delivery Officer

Project Manager

EHCP Coordinator

Client Support Coordinator

FOI and Parliamentary Briefing Officer

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