Case manager Work, Jobs in Coulsdon, Gtl (with Salaries)

HR Case Manager - Field Based ( Nationwide travel)
Iceland —Croydon
- Full-time
- Databases
- Analysis skills
- Human resources
- Store discount
- Employee discount
Change Manager (Life Sciences) x3 - Contract roles
Project Blackbook —London
- £400 - £550 a day
- Hybrid work
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Associate Case Processing Manager (Line Management position)
PrimeVigilance —Guildford
- Full-time
- Hybrid work
- Nursing
- Team management
- Quality control
Quick apply
Case Manager
Paralaw (UK) Ltd —London
- £20 an hour
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
2d
Administrative Assistant – Block Management
Praxis Block Management —London
- £25,420 - £30,000 a year
- Part-time
- CRM software
- Administrative experience
- In-person
Quick apply
HR Business Partner
Smarter Cover —Leatherhead
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Contracts
- Financial services
- Free parking
- Work from home
Quick apply
11d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
5d
Customer Operations Manager: Case Management
flatfair —London
- Hybrid work
- Team management
- Annual leave
12d
Life Sciences Manager, Management Consulting
Carnall Farrar —London
- Full-time
- Hybrid work
- Management
- Business development
- Project management
- Work from home
- Employee assistance programme
Quick apply
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
13d
People Manager
East Surrey College —Redhill
- £51,277.51 a year
- Full-time
- Supervising experience
- Human resources
- Recruiting
- Free parking
11d
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
9d
Associate Case Manager
Active Care Group —London
- Part-time
- Case management
- Rehabilitation centre
- Travel
Quick apply
9d
Continual Improvement and Innovation Manager
Indra Group UK & Ireland —Redhill
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
13d
Team Administrator
Mott MacDonald —Croydon
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
3d
Manager, Customer Experience, SMB & Mid Market
NAVEX —London
- £80,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- AI
eDiscovery Programme Manager
Paralaw (UK) Ltd —London
- £40 an hour
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick apply
2d
PR and Communication Officer
RSPCA —Horsham
- Full-time
- Hybrid work
- Travel
2d
Specialist Support Worker- Adolescent Service
London Borough of Sutton —Sutton
- £38,256 - £46,968 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee discount
11d

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case manager jobs near coulsdon, gtl

HR Case Manager - Field Based ( Nationwide travel)

Iceland -
Croydon

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Job details

Full-time

Benefits

Store discount
Company car
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Stakeholder collaboration
Employee relations case handling
Stakeholder liaison
Coaching
Employment law
Employee relations
Case record updates
Databases
Analysis skills
Stakeholder coordination
Partnership building
Human resources
Agile
Stakeholder management

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and due to growth we are searching for a committed and passionate HR Case Manager to join our growing business on a permanent basis.

The candidate will be preferably be based around the Croydon or Kent area of England area. The role is field based with nationwide travel. A company car is provided and therefore a full UK Driving Licence is required for this role.

PURPOSE OF THE ROLE

To provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
To provide advice and guidance to managers on complex people matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the management of suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
To provide active support to managers in the day to day case management of serious / complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework

In this role you can expect to:

Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
Where appropriate, provide face to face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations
Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures and guidelines
Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
Work autonomously whilst using own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
Take every opportunity to coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application
Review and prepare (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately

You should apply if you have:

Proven track record of managing a range of complex HR cases
Demonstrable, comprehensive up to date working knowledge of UK employment law and legislation and its’ implications for employers
Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
Strong partnership working with a variety of stakeholders
Ideally CIPD qualified (Level 7)
Experience of applying a commercial and pragmatic approach to providing HR risk based solutions to difficult issues that arise within challenging situations
Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
Good analytical and problem solving skills
Full UK Driving licence (field based roles)

What to expect from us:

Collaborative environment
A competitive salary
25 days holiday, plus 8 days bank holiday
15% store discount, 30% club individual restaurant discount
Educational sponsorship
Enhanced maternity/paternity leave
Long service awards
Reward & recognition

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Refine Your Search

case manager jobs in coulsdon, gtl

HR Case Manager - Field Based ( Nationwide travel)

Change Manager (Life Sciences) x3 - Contract roles

Assistant Customer Service Manager

Associate Case Processing Manager (Line Management position)

Case Manager

Administrative Assistant – Block Management

HR Business Partner

Customer Experience Manager

Customer Operations Manager: Case Management

Life Sciences Manager, Management Consulting

Global Head of Customer Experience & Success (Sales Team)

People Manager

Partner Success Manager, UK

Associate Case Manager

Continual Improvement and Innovation Manager

Team Administrator

Manager, Customer Experience, SMB & Mid Market

eDiscovery Programme Manager

PR and Communication Officer

Specialist Support Worker- Adolescent Service

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