Assistant recruiter Work, Jobs in Coventry, Wmd (with Salaries)

Housing Services Assistant
Redditch Borough Council —Redditch
- £27,254 - £29,540 a year
- Call to connect
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
1d
Teaching Assistant
East Midlands Academy Trust —Northampton
- £21,870 a year
- Full-time
- In-person
- School
- Employee assistance programme
Quick apply
Back Of House Assistant (Athlete) – PT 20H – Birmingham Outlet Resorts World
Nike —Birmingham
- Part-time
- Customer service
- Communication skills
- Resort
- Employee discount
Optical Assistant
Specsavers —Leicester
- £8.20 - £12.91 an hour
- Weekend availability
- Employee discount
6d
Accounts and Payroll Assistant
WMGC —Birmingham
- £30,000 - £35,000 a year
- Analysis skills
- Communication skills
2d
Sales Assistant
PPG —Birmingham
- Overtime
- Customer service
- Annual leave
- Employee discount
Quick apply
Warehouse Assistant - Cables
Solotech Inc. —Solihull
- Full-time
- Computer literacy
- Forklift
- Continuous improvement
- Employee assistance programme
5d
Assistant Manager, Paid Social Media, Global
Deloitte —Birmingham
- Hybrid work
- Marketing
- Social media management
- Bachelor's degree
Trainee Optical Assistant
Specsavers —Ashby-De-La-Zouch
- £11.05 - £12.91 an hour
- Part-time
- Annual leave
- Employee discount
2d
Assistant Manager
Specsavers —Leicester
- Up to £31,000 a year
- Full-time
- Customer service
- Supervising experience
- Team management
- Employee discount
6d
Optical Assistant Apprentice
Specsavers —Wigston Magna
- £8.20 an hour
- Full-time
- Customer service
- Maths
- Travel
- Annual leave
- Employee discount
2d
Assistant Manager, Data Product Specialist, Global
Deloitte —Birmingham
- Hybrid work
- Bachelor's degree
- No degree
- Agile
Yard Sales Assistant
Travis Perkins —Walsall
- £28,288 a year
- Full-time
- Customer service
- Forklift
Dispensing Optician Assistant Manager
Specsavers —Banbury
- Up to £38,000 a year
- Weekend availability
- Employee discount
- Sick pay
Strategic Support Manager
WMGC —Birmingham
- £50,000 a year
- Hybrid work
- Research
- Project management
- No degree
1d
R&D Tax Assistant Manager (Software)
SW Group —Birmingham
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Senior Financial Accountant
Lear Corporation —Redditch
- ERP systems
- Communication skills
Project Manager
Mott MacDonald —Birmingham
- Part-time
- Hybrid work
- Travel
- Mentoring
- Contracts
- Annual leave
- Employee discount
Accounting Manager
Cromwell —Leicester
- Full-time
- Accounting
- Training & development
- Annual leave
- Employee assistance programme
8d
Associate Director/ Project Director - Quantity Surveyor Defence
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Business development
Quick apply
6d

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Housing Services Assistant

Redditch Borough Council -
Redditch

Apply Now

Job details

£27,254 - £29,540 a year
1 day ago

Benefits

Annual leave
Company pension

Qualifications

Social housing experience
Continuous improvement
Organisational skills
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Housing Services Assistant (Income)

Make a Difference Every Day

Are you passionate about helping people, delivering excellent customer service, and supporting residents to sustain their tenancies?

We're looking for a proactive and customer-focused Housing Services Assistant to join our Housing Services team. This is a rewarding role where you'll be at the heart of supporting tenants, managing income-related enquiries, recovering debt, and helping customers access the support they need to remain in their homes.

You'll be the first point of contact for many of our customers, providing advice, resolving enquiries, and working closely with colleagues across Housing Services to deliver positive outcomes for residents and communities.

Why This Role Matters

For many residents, a simple enquiry about rent, benefits or tenancy matters can be a stressful and uncertain experience. As a Housing Services Assistant, you'll help turn that experience into a positive one.

Whether you're supporting a customer to understand their rent account, assisting someone struggling with financial challenges, coordinating support with colleagues, or helping recover debt fairly and effectively, your work will have a direct impact on people's lives and communities

What We're Looking For

We're interested in more than just experience. We're looking for someone whose behaviours and values align with our commitment to excellent customer service and continuous improvement.

You genuinely care about delivering excellent service and take the time to understand individual circumstances. You can communicate clearly and sensitively, even when dealing with vulnerable customers or challenging situations. Treating everyone with dignity, fairness and understanding. You build trust quickly and remain professional, calm and approachable.

You are organised, accountable and proactive and can manage your own workload, follow through on commitments and take responsibility for achieving positive outcomes.

You enjoy being part of a team and recognise the value of working with colleagues and partners. You contribute positively and help create a supportive working environment and remain calm under pressure. You will have the ability to prioritise competing demands and focus on finding practical solutions to problems.

You look for ways to improve services, processes and customer experiences. You are open to learning and developing new skills.

Essential Requirements

We are looking for candidates who can demonstrate:

A minimum Level 2 qualification or equivalent relevant experience.
Experience working in a customer-facing environment.
Strong communication and interpersonal skills.
Experience handling enquiries and resolving issues effectively.
Good administrative and organisational skills.
Experience using IT systems and maintaining accurate records.
The ability to manage sensitive conversations with confidence and professionalism.
A commitment to safeguarding, equality, diversity and excellent customer care.

Desirable

Experience within housing, income management, local government or social housing.
Knowledge of welfare benefits and Universal Credit.
Understanding of housing legislation and tenancy management.

Why Join Us?

At Redditch Borough Council, our values of Pride, People, Purpose and Performance shape everything we do.

What you'll get in return

A rewarding role where you can make a genuine difference to people's lives
Opportunities for professional development and qualifications
Supportive and collaborative team environment
Flexible and agile working arrangements
Local Government Pension Scheme
Generous annual leave entitlement

Need further information? please contact Hayley Turner (recruiting manager) on (01527) 64252 ext. 3217. You can also email [email protected] or [email protected]

For a full list of our current vacancies why not visit our WM Jobs Recruiter Page

Apply Now

Refine Your Search

assistant recruiter jobs in coventry, wmd

Housing Services Assistant

Teaching Assistant

Back Of House Assistant (Athlete) – PT 20H – Birmingham Outlet Resorts World

Optical Assistant

Accounts and Payroll Assistant

Sales Assistant

Warehouse Assistant - Cables

Assistant Manager, Paid Social Media, Global

Trainee Optical Assistant

Assistant Manager

Optical Assistant Apprentice

Assistant Manager, Data Product Specialist, Global

Yard Sales Assistant

Dispensing Optician Assistant Manager

Strategic Support Manager

R&D Tax Assistant Manager (Software)

Senior Financial Accountant

Project Manager

Accounting Manager

Associate Director/ Project Director - Quantity Surveyor Defence

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