Emergency call Work, Jobs in Coventry (with Salaries)

Public Contact Officer
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Marcus by Goldman Sachs, Call Center Representative, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Communication skills
- Banking
- Employee assistance programme
[6990] Control Room Operator
National Highways —Birmingham
- £29,010.00 - £37,762.50 a year
- Typing
- Communication skills
9d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Emergency Response Volunteer (Leicester)
British Red Cross Volunteer —Leicester
- Driving
8d
Firefighter (Fire Control) TRANSFER IN
West Midlands Fire Service —Birmingham
- Up to £34,415 a year
- Full-time
- Free parking
- Employee assistance programme
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
10d
Fire Control Crew Manager
Warwickshire County Council —Leamington Spa
- £39,256 - £40,949 a year
- Full-time
- English
- Annual leave
- Employee discount
Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
5d
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
2d
Event Doctor (Leicester)
St John Ambulance —Leicester
12d

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service
Foodery —Birmingham
Help customers with orders, subscriptions, deliveries, and product questions. Identify recurring customer problems and suggest improvements to our products,…
£25,420.00 - £39,748.76 a year
Quick apply
3d
Customer Service Advisor
HSBC —Birmingham
*Active listening*: listen carefully, retain key details, and accurately understand our customers’ concerns. *Customer-centric mindset*: always aim to deliver a…
£25,000.00 - £29,790.02 a year
Quick apply
2d

I want to receive the latest job alerts for emergency call in coventry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

emergency call jobs near coventry

Control Room Operator jobs in Birmingham

Customer Service Representative jobs in Birmingham

Volunteer jobs in Leicester

Control Room Operator jobs in Goole

Control Room Operator jobs in Stoke On Trent

Forklift Operator jobs in London

Air Traffic Control Assistant jobs in England

Quality Control jobs in Manchester

360 Operator jobs in Scotland

Control Room Operator jobs in Manchester

Customer Service Representative jobs in Exeter

Home Based Customer Service jobs in Newcastle Upon Tyne

Customer Service Representative jobs in Kilmarnock

Banking Customer Service jobs in Birmingham

Home Office Remote Customer Service jobs in Peterborough

Customer Service Representative jobs in Bulkington

Call Center Representative jobs in Coventry

Call Center Representative jobs in Farringdon Within

Part Time Evening Call Centre jobs in Leeds

Sales Development Representative jobs in Remote

Public Contact Officer

West Midlands Police -
Birmingham

Apply Now

Job details

Full-time

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount

Full job description

***Due to the volume of applications for this role, we may close the advert earlier than advertised****

Previous applicants who have not been successful for this role at any stage of the recruitment pocess within the last 6 months are not eligible to apply on this occasion.

IMPORTANT:- We recognise that AI technology is widely used by candidates, particularly for tasks such as proofreading applications. While proofreading is acceptable, we expect all submitted evidence to be authentic and the candidate’s own work. Your application will be rejected if it becomes evident that it contains plagiarised content, or if AI tools are used during the application or any assessments conducted during the selection process.

Working as part of the team in the public contact office at West Midlands Police involves handling a wide range of enquiries with professionalism and empathy. Ensuring the public receive timely and accurate support to uphold high standards of public trust.

Key Responsibilities:

Act as initial point of contact for members of the public visiting the Public Contact Office and deal with a wide range of enquiries, providing advice and giving information as necessary.
Proactive engagement with the public, external partners, internal departments and other emergency services as required.
Make clear timely decisions ensuring calls for service are assessed, graded and dealt with in line with the National Decision Model.
Take and process vehicle seizure notices. Liaise with the Motor Insurance Bureau (MIB) and PNC in respect of vehicle seizures.

Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role.

Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Checks prior to commencing their role. This will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test.

Prospective staff/officers must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Selection Process

The selection process for this role will consist of the following elements:

Initial application
Shortlisting/Sifting by the Recruitment Team and Hiring Manager

Benefit Statement:

By choosing to join West Midlands Police you will receive an enhanced benefits package including:
Fair remuneration with progression opportunities and access to a very competitive pension scheme.
Enhanced annual leave in addition to public holiday entitlements.
Discounts across travel, parking, daily costs of living and leisure activities.
A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs

Important Information

Closing Date: Thursday 30th July

Interview Dates: Interviews will take place on Friday 7th, Monday 10th and Tuesday 11th August - Please ensure that you are available on these dates before you apply.

Hours/Location: There will be positions for 24/7 which is 07:00-16:00, 13:15-22:15, and 22:00-07:00. Shift patterns of 2 earlies, 2 lates, 2 nights, 4 rest days

There will also be positions that will work the following hours- 07:45-16:45, 09:30-18:30, 13:15-22:15. Shift pattern - 2 earlies, 2 days, 2 lates and 4 rest days.

Part time will also be considered.

Contact: For further information email [email protected]

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

Apply Now

Refine Your Search

emergency call jobs in coventry

Public Contact Officer

Marcus by Goldman Sachs, Call Center Representative, Birmingham

[6990] Control Room Operator

OCC Communications Officer

Customer Assistance Coordinator - Roadside

Emergency Response Volunteer (Leicester)

Firefighter (Fire Control) TRANSFER IN

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

Fire Control Crew Manager

Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham

Transport Coordinator

Event Doctor (Leicester)

More jobs to discover

I want to receive the latest job alerts for emergency call in coventry

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected